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Hotel San Carlos

Certificate of Excellence
3.0 of 5
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Av. La Reforma 7-89, Zona 10, Guatemala City 01010, Guatemala
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1 room 1 adult
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69 Reviews from our TripAdvisor Community

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Fremont, CA
Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 11, 2015

I really enjoyed our stay here. It was only for one night but even still I was impressed with the very friendly staff, and the very clean and updated facilities. The courtyard was beautiful. Rates were about $100 US per night after taxes. For reference the hotel is right next to the US embassy. There are a few restaurants near... More 

Helpful?
Thank CABigBob
San C, Manager at Hotel San Carlos, responded to this review

Thank you for been our guests at Hotel San Carlos and for your comments on Trip Advisor. We are glad that you had a memorable experience with us. Hope to see you soon at Hotel San Carlos. More 

1 review
5 of 5 stars Reviewed February 27, 2015

by far the best hotel I've ever stayed in. The room was beautiful overlooking the pool in the fountain and the staff left me speechless with their wonderful service I highly recommended.you get free breakfast, and the breakfast was wonderful.the rooms were really clean.Sundus was very helpful and they provide a taxi from and back to the airport. The food... More 

Helpful?
Thank dragonflymary
San C, General Manager at Hotel San Carlos, responded to this review

Thank you for your review. We are glad that you had a memorable experience with us. I will show your comment to Rose Mary. We hope to see you soon at Hotel San Carlos. More 

1 review
5 of 5 stars Reviewed February 13, 2015

We had a wonderful time during our visit. The architecture and decoration is beautiful. High quality services. The staff made us feel at home. Excellent breakfast. I really recommend the hotel during your next visit to Guatemala. Our room was neat and very comfortable. It has a very nice pool surrounded by an exotic tropical garden

Helpful?
Thank anasilanz
San C, General Manager at Hotel San Carlos, responded to this review

We appreciate your review. All our staff reads all Trip Advisor's reviews; they are glad to know how you review the service they provided you during your stay. Hope to see you soon and remember you have a home here at Hotel San Carlos. More 

1 review
5 of 5 stars Reviewed February 6, 2015

I have often visited Hotel San Carlos Guatemala for lunch and meetings And every short visit has always been of great pleasure. Have just completed a 4 day stay. I stayed in my own Jr.Suite. I found the room very spacious. Simply superb, warm, the staff very welcoming, friendly and well polish level of service, true Individual hospitality. Well located,... More 

Helpful?
Thank simplytravelalways
San C, General Manager at Hotel San Carlos, responded to this review

Thank you for your review. We are very happy to know that Hotel San Carlos is your choice # 1 in Guatemala City and that you had a good time with us. Hope to see you soon. More 

Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 20, 2015

beautiful rooms and spectacular service. The linens were like a 5 star chain hotel. Free Wifi which is pretty good must hotels charge for wifi. During Christmas season was well decorated besides they gave me free native food "Tamalitos"

Helpful?
Thank Rapimovil
San C, General Manager at Hotel San Carlos, responded to this review

Thanks for your review. It is nice to read at this times excellent reviews about our rooms. We spent many months analyzing and testing different providers for our beds. This tell me the hard work we put on it. I will tell our team your review. Hope to see you soon at Hotel San Carlos. Remember you have a house... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 20, 2015 via mobile

After a long day of work nothing like coming back to the peacful room of this great hotel, its a very nice, cozy an quiet hotel to be at...also with a very convenient restaurant and a great bar. The treatment from the personnel makes u fee like u are at home.

Helpful?
Thank Diana C
San C, General Manager at Hotel San Carlos, responded to this review

Thanks for your review. It is nice to hear you had a great time here at Hotel San Carlos. We hope to see you soon. More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

We stayed at this hotel for almost two weeks over the 2014 holidays. The hotel is charming, quiet and the staff is extremely friendly and accommodating! We came and went at all hours since we were celebrating the holidays and touring. Even when we we returned at 2:00am and/or were picked up at 5:15am, the staff was cheerful and helpful.... More 

Helpful?
Thank EJKWEW
San C, Manager at Hotel San Carlos, responded to this review

It is great to know that you had a good experience with us. Hope to see you soon, and remember here is a hotel like home in Guatemala at Hotel San Carlos for you. More 

Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

I frequently travel to Guatemala for work and always book a room in Hotel San Carlos when staying in Guatemala City. The hotel is well situated with several good restaurants within a few minutes’ walk. Besides that it only takes you about 15 minutes to get from the hotel to the airport. The hotel staff is very friendly and cooperative.... More 

Helpful?
Thank Stephan_visser
San C, Director de Recepción at Hotel San Carlos, responded to this review

Mr. Visser, Thank you very much for your comments. We hope to see you soon. Regards More 

Rio del Mar, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 3, 2014

Three nights stay. Two nights at start of trip, one at the end. Shared a two bedroom, two bath suite w/our daughter/husband. Room service for delicious dinner. Breakfast and airport pick up and drop off free. Happy hour drinks gratis enjoyed around the pool.

Helpful?
Thank junglenurse
San C, Front Office Manager at Hotel San Carlos, responded to this review

Mrs. Junglenurse, Thank your very much for your comments. We appreciate it. We are glad to hear your stays with us was wonderful. We hope to see you again in your next visit to Guatemala. Regards More 

South Orange, NJ
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

We were in Hotel San Carlos 7/25 - 7/28/14 and there is nothing they could have possibly done to make the stay better. From initial online reservations, to check in, to various meals - mostly breakfasts but one dinner as well - to our odd requests (water, meeting spaces, etc.) we felt the staff was always there for us -... More 

Helpful?
Thank UmaOwner
San C, Front Office Manager at Hotel San Carlos, responded to this review

Dear Mrs. UmaOwner, Thank you very much for your comments. We are glad to hear that your stay in our property was wonderful. We hope your visit again in your next trip. Regards More 

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