We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Biltmore

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Biltmore
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

251 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Hotel Biltmore
See the most recent reviews
Showing 126: English reviews
Virginia Beach, Virginia
Reviewed January 18, 2017 via mobile

My buddy and I stayed at the Biltmore two times this visit to Guatemala. The first stay was for 2 days 1/8-9. This experience was up to our normal expectations as we have stayed here in years past and have always been pleased. My only comment is that after I knew a day or so prior to arriving I attempted...

 Report
Helpful?
Thank ULKYDOG
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear ULKYDOG, Thanks for your comment. we are sorry that you were disappointed these time, on behalf of Hotel Biltmore Guatemala, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality at your visit which is the general norm of our hotel. We will make everything in our power to make sure this...

Moraira
Reviewed December 11, 2016

We spent two nights at the Biltmore, which is in a very good neighbourhood of Guatemala City in November 2016. We were upgraded to a suite on the top floor, because the hotel was packed due to a bank event. The event was an extremely noisy one, which went on all night just outside our window. We slept with the...

 Report
Helpful?
Thank julietyjuan
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear julietyjuan, We will make everything in our power to make sure this won’t happen again, your comment will be handle in a serious and strict way. We already sent your comment to the department in charge of it. We deeply value your relationship with Hotel Biltmore Guaemala, and are committed to providing you with the highest level of service...

Sao Paulo, SP
Reviewed December 5, 2016

Big clean rooms, with a desk, very friendly staff. Breakfast has some opportunities, as there are only two people to serve, clean and arrange the tables, so usually there are no plates, no glasses, some food is finished, and have to look for the guys in the kitchen. Depending on the rate, you have to pay the internet (USD 15...

 Report
Helpful?
Thank Juestra
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear Juestra, Please accept our sincere apologies for the inconvenience you may have experienced during your stary, we deeply apologize for that and we are sorry that you were disappointed these time, on behalf of Hotel Biltmore Guatemala, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality at your visit which is...

Managua, Nicaragua
Reviewed November 17, 2016

Great price benefit. Highly recommended for business stays. Breakfast is varied and staff are highly accessible. No problem for families. Hotel interconnected with lobby to the areas. Worth the stay, good pricing

Review collected in partnership with this hotel
 Report
Helpful?
Thank Luispastran
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear Luispastran, We would like to thank you for your visit to Hotel Biltmore Guatemala. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Regards,

Ecuador
Reviewed November 14, 2016

The rooms were clean, comfortable size, comfortable beds. However, I was in room 2228 on the second floor and from 9pm onwards, every night, I had music booming in my room. I wasn't sure if it came from the courtyard of Westin, the neighbour hotel, or the discotheque across the street. Make sure to ask for another room. Quite a...

 Report
Helpful?
Thank Andrea S
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear Andrea s, Please accept our sincere apologies for the inconvenience you may have experienced during your stay, we deeply apologize for that and we are sorry that you were disappointed these time, on behalf of Hotel Biltmore Guatemala, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality at your visit which...

Reviewed October 23, 2016

This Hotel Charge For WiFI. In my Entire Experience Of Sales And Marketing(Approx 15Years) Travelled All Across The Globe almost 72 Countries never found a Single Hotel who Charge for WiFi. But This is the first hotel where i Paid money for WiFi Internet Use.(They Charge 15$ Per day for WiFi).The People Who work at Reception they dont care for...

 Report
Helpful?
Thank ABHISHEK G
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear ABHISHEK G, Please accept our sincere apologies for the inconvenience you may have experienced during your reservation process, we deeply apologize for that and we are sorry that you were disappointed these time, on behalf of HOTEL BILTMORE GUATEMALA, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality at your visit...

Washington DC, District of Columbia
Reviewed October 15, 2016

clean hotel, and centrally located. many good restaurants around. connected with the elegant Westin hotel through a service entrance, it allows you to take advantage of the westin services. I can find one only withdraw:coffee and snacks are not available if you have to leave reallyearlyas in my case, however:recommended!

 Report
Helpful?
Thank vypsanias
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear vypsanias, It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Regards,

Apex
Reviewed September 22, 2016

I stayed at Hotel Biltmore twice when I was flying in and out of Guatemala City. The rooms were lovely, clean, and comfortable; breakfast was fantastic, and the staff was VERY helpful in either English or Spanish.

 Report
Helpful?
Thank Julia M
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear Julia M, Thanks for your comment! It was a pleasure to served you! We hope to see you again. Regards,

Northbrook
Reviewed September 7, 2016

There is a lot of room for improvement in the type of amenities you offer in the bathrooms. Hotels of your category offer much more than just soap and shampoo. Additionally, you are wasting too much water if you don't provide a way to close the drain in the bathroom sink.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Leicafan
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear Leicafan, Thanks for your comment. We will make everything in our power to make sure this won’t happen again, your comment will be handle in a serious and strict way. We already sent your comment to the department in charge of it. Regards,

Guatemala City, Guatemala
Reviewed September 6, 2016 via mobile

It has all the mod cons that you need, the rooms are comfortable, they have breakfast buffet included. For $10 you can use a five star hotel facilities. They have a lounge bar, great bed and pillows and the front desk staff it's friendly

 Report
Helpful?
Thank Ingrid B
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear Ingrid B, We would like to thank you for your visit to Hotel Biltmore Guatemala. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as...

Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (27)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (2)
Viewed
Bathroom (1)
Viewed
Room/Suite (3)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (5)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (6)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Guatemala City hotels
0.2 mi away
Barcelo Guatemala City
Barcelo Guatemala City
#3 of 48 in Guatemala City
1,294 reviews
0.2 mi away
Clarion Suites Guatemala
Clarion Suites Guatemala
#7 of 48 in Guatemala City
326 reviews
0.2 mi away
Radisson Hotel & Suites Guatemala City
Show Prices
Show Prices
Show Prices
0.3 mi away
BEST WESTERN PLUS Hotel Stofella
BEST WESTERN PLUS Hotel Stofella
#18 of 48 in Guatemala City
240 reviews
0.0 mi away
The Westin Camino Real
The Westin Camino Real
#6 of 48 in Guatemala City
639 reviews
1.1 mi away
Holiday Inn Guatemala
Holiday Inn Guatemala
#14 of 48 in Guatemala City
388 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Tennis Court
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Biltmore Express Hotel in conveniently located only 8 minutes away from La Aurora International Airport in the "Zona Viva", which is the center of the business and commercial part of the city, and very close to museums, restaurants, bars and shopping malls. Enjoy your business trip to Guatemala staying at the Biltmore Express, a new hotel concept for executive travelers who enjoy feeling at home. ... more   less 

Additional Information about Hotel Biltmore

Address: Calle 0-31 15, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $96 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Biltmore 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com and Travelocity so you can book your Hotel Biltmore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Style:
#13 Business Hotel in Guatemala City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Biltmore staff and other travelers.
6 questions
Ask a question
Denver, Colorado
6 days ago
Greenville, South Carolina, USA

See all questions (6)

Questions? Get answers from Hotel Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room away from event noise”
 of 5 bubbles 90AndreaS, Nov 14, 2016 | Read review
“Second floor is undergoing remodels and it gets noisy during the day”
 of 5 bubbles 774andresf, Sep 1, 2016 | Read review
“Ask for a room with a view, not just the back or roof of other buildings”
 of 5 bubbles mildew1949, Aug 24, 2016 | Read review
“View over the Westin Camino Real Pool area is better than the other side.”
 of 5 bubbles Travellerstails, Jun 19, 2016 | Read review
“Be sure to stay at the back of the hotel and not near the front where you hear the discos a great deal.”
 of 5 bubbles cfuller603, Apr 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question