We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Biltmore

Travelocity$81*
View Deal
05/07/2017 05/08/2017
1 room 2 adults 0 children
$101*
$81*
$101*
$81*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hotel Biltmore
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

257 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 127: English reviews
Start your review of Hotel Biltmore
 Click to rate
Miami, Florida
Reviewed 3 days ago NEW

This is a great place to stay when you are in Guatemala City. The hotel isn't very far from the airport and there is a free shuttle service both coming and going. It is located in Zone 10 and within walking distance of Dante Park, Oakland Mall and lots of restaurants, a supermarket etc. The front desk staff and everyone...

 Report
Helpful?
Thank bedlammanor
Evansville
Reviewed 3 weeks ago

This was our first time in Guatemala. It was a pleasant stay. We were only there for one night. We did not spend much time at the hotel but everyone was friendly and helpful. We would stay here again if we return to Guatemala.

Review collected in partnership with this hotel
 Report
Helpful?
Thank duanejay1
Buenos Aires, Argentina
Reviewed 4 weeks ago

The best , interconnected with restaurants such as El cafetal and Café vienés. The quality of the breakfast can be better. At the tea time, maybe the hotel can provide more options. The room service is OK

Review collected in partnership with this hotel
 Report
Helpful?
Thank Alvaro V
Guatemala City, Guatemala
Reviewed 4 weeks ago via mobile

The front desk team made me feel like home. I really recommend this hotel, is one of the best ones in Guatemala city. You will never forget your experience here, the room, the views and the people are just amazing. The management is spectacular, always attentives to all your needs. 10/10

 Report
Helpful?
Thank paulinaarreaga
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear paulinaarreaga, We would like to thank you for your visit to Hotel Biltmore Guatemala. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible....

Washington DC, District of Columbia
Reviewed March 3, 2017 via mobile

On the plus side the rooms are big and comfortable if slightly tired and the staff is friendly. The downside - the walls are paper-thin and I could hear the people in the rooms adjacent to mine grunting and coughing all night long to the point where I thought someone was in my room. Breakfast is mediocre - coffee runs...

 Report
Helpful?
Thank 118AS70
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear 118AS70, It was truly a pleasure to serve you. Please kindly accept our sincere apologies for not being able to provide you the high standard of hospitality at your visit which is the general norm of our hotel. We will make everything in our power to make sure this won’t happen again, your comment will be handle in a...

Washington DC, District of Columbia
Reviewed February 20, 2017

The Biltmore is not flashy but delivers on most fronts. The breakfast is very complete and quite good for a buffet style. It is always crowded but has enough seating to accommodate everyone. The staff is in general nice and quick to respond. Previously, internet in your room was an extra charge but now it is included and is quite...

 Report
Helpful?
Thank Gandalf29
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear Gandalf29, It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Regards,

Buenos Aires, Argentina
Reviewed February 16, 2017

No complaints Good service, great room - clean, comfy beds all high quality. Close to bars and dining options. Service was brilliant, there was an issue with the beds in our room (we wanted twin and we got a king bed) , they were very accommodating and friendly.

 Report
Helpful?
Thank 3579sally
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear 3579sally, We would like to thank you for your visit to Hotel Biltmore Guatemal. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Regards,

Chicago, Illinois
Reviewed February 6, 2017

I really liked the hotel, in my experience I personally had a comfortable stay, room was very Nice and Clean and best of all hotel was only 10 minutes away from airport and shuttle was provided. The only complaint I have is that front desk customer service agent was not that friendly, was so serious most of the time, wasn't...

Review collected in partnership with this hotel
 Report
Helpful?
Thank evy853
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear evy853, We would like to thank you for your visit to HOTEL BILTMORE GUATEMALA. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible....

Lima, Peru
Reviewed February 6, 2017

During my checkout the front desk agent ask me to pay 10 USD because i went just one day to the pool on Sunday. Acoording to their policy she told me that access to the pool was not included in my reservation, since i just went for business. I ask her to put it in my receipt and charge it...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Roy B
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear Roy B, Thanks for your comment. Please kindly accept our sincere apologies for not being able to provide you the high standard of hospitality at your visit which is the general norm of our hotel. We will make everything in our power to make sure this won’t happen again, your comment will be handle in a serious and strict...

Raleigh, North Carolina
Reviewed February 4, 2017

The sheets or covers on the bed are awful!!! Everyone talks about how heavy and uncomfortable they are. The room are very over-priced. I like the shower, it is awesome. TV quality is very good. Would stay here again if the prices were lower.

Review collected in partnership with this hotel
 Report
Helpful?
Thank gunterclaudiag
Luisa B, Public Relations Manager at Hotel Biltmore, responded to this review

Dear gunterclaudiag, We will make everything in our power to make sure this won’t happen again, your comment will be handle in a serious and strict way. We already sent your comment to the department in charge of it. We deeply value your relationship with HOTEL BILTMORE GUATEMALA and are committed to providing you with the highest level of service...

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (31)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (2)
Viewed
Bathroom (1)
Viewed
Room/Suite (3)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (5)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (6)
Viewed
Other (9)
05/07/2017 05/08/2017
Hotels you might also like...
Travelers also viewed these Guatemala City hotels
0.1 mi away
Barcelo Guatemala City
Barcelo Guatemala City
#3 of 47 in Guatemala City
1,308 reviews
0.2 mi away
Clarion Suites Guatemala
Clarion Suites Guatemala
#7 of 47 in Guatemala City
332 reviews
0.2 mi away
Radisson Hotel & Suites Guatemala City
Show Prices
Show Prices
Show Prices
0.2 mi away
BEST WESTERN PLUS Hotel Stofella
BEST WESTERN PLUS Hotel Stofella
#18 of 47 in Guatemala City
244 reviews
0.2 mi away
Holiday Inn Guatemala
Holiday Inn Guatemala
#13 of 47 in Guatemala City
400 reviews
0.3 mi away
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala
#9 of 47 in Guatemala City
241 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Tennis Court
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Biltmore Express Hotel in conveniently located only 8 minutes away from La Aurora International Airport in the "Zona Viva", which is the center of the business and commercial part of the city, and very close to museums, restaurants, bars and shopping malls. Enjoy your business trip to Guatemala staying at the Biltmore Express, a new hotel concept for executive travelers who enjoy feeling at home. ... more   less 

Additional Information about Hotel Biltmore

Address: Calle 0-31 15, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $88 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Biltmore 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Travelocity, Expedia, Hotels.com, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hotel Biltmore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Style:
#13 Business Hotel in Guatemala City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Biltmore staff and other travelers.
6 questions
Ask a question
Denver, Colorado
1 month ago
Greenville, South Carolina, USA

See all questions (6)

Questions? Get answers from Hotel Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room away from event noise”
90AndreaS, Nov 14, 2016 | Read review
“Second floor is undergoing remodels and it gets noisy during the day”
774andresf, Sep 1, 2016 | Read review
“Ask for a room with a view, not just the back or roof of other buildings”
mildew1949, Aug 24, 2016 | Read review
“View over the Westin Camino Real Pool area is better than the other side.”
Travellerstails, Jun 19, 2016 | Read review
“Be sure to stay at the back of the hotel and not near the front where you hear the discos a great deal.”
cfuller603, Apr 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Travelocity
$81* /night
View Deal
Booking.com
TripAdvisor$81
HotelQuickly$101
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates