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Real InterContinental Guatemala

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Real InterContinental Guatemala
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983 Reviews from our TripAdvisor Community

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Showing 499: English reviews
Saint Louis, Missouri
Reviewed May 2, 2015

I stayed at this hotel for 9 nights on a business trip. It is in a great location within walking distance to many local restaurants and a mall. The restaurants and entertainment at the hotel are excellent. The staff is very friendly and helpful. Since I was a guest there for several days, I got to know several of the...

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Helpful?
Thank David F
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Davis F: Thank you for taking the time to write such an inspiring review about your recent stay in your Home Away from Home. We are very happy you enjoyed our location, entertainment and our staff, especially from the ones you specifically mention which I guarantee you will receive their corresponding recognition for their effort. We look forward...

Tennessee
Reviewed May 1, 2015

The first impression of the hotel was very nice. The lobby was beautiful,clean and well organised, nothing was messy. Personnel were very courteous and affable throughout my 2 night stay in the hotel. Will come back again for sure.

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Helpful?
Thank Timothy P
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Timothy P: We are grateful for your feedback about your recent 2 night stay in our hotel. We are also delighted to know we have once again accomplished our promise to provide Your Best Rest and Experience. We remain with our arms open for your future visit. Kind Regards, Odalís Guzmán / General Manager

Santo Domingo, Dominican Republic
Reviewed May 1, 2015

Excellent hotel and service. Extremely warm employees. Location is perfect, as it is convenient because of the many restaurants surrounding the hotel. Furthermore, there is a mall near the hotel. The rooms are quite big and comfortable.

Review collected in partnership with this hotel
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Helpful?
Thank Lisa Y
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Lisa Y: Thank you very much for taking the time to write a review about your recent stay. We are happy to know your appreciation about our services, location and rooms. We look forward to your next visit to your Home Away from Home. Kind Regards, Odalís Guzmán / General Manager

Kalamazoo County, Michigan
Reviewed April 14, 2015

My family stayed in this hotel twice during our 8-day visit to Guatemala. It is a beautiful hotel in an excellent location in Guatemala City. It was easy to walk to restaurants or shopping. The staff were friendly and accommodating. The rooms are spacious, clean and well decorated. The hotel features an excellent gym. The breakfast was good, well presented...

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Thank 84KristalE
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Kristal E: We are very grateful and happy to know about your recent experience in our hotel and that we have honored our promise to provide your Best Rest. I recommend you to try our SPA in your next visit you can live the full experience at The Place to Be. We remain with our arms open Kind Regards,...

Saint Louis, Missouri
Reviewed April 14, 2015

We had the pleasure of staying at the Real InterContinental Guatemala last week for four nights. The entire staff is extremely welcoming and courteous. The staff is always friendly and smiling. The Maya Lounge was a highlight of the trip. Jessica, Erik, and Andres were great bartenders and very friendly. Daniel runs a great Front Desk staff as well! The...

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1Thank Dan K
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Dan K: Thank you very much for taking the time to write a review about your recent stay in your Home away from Home. We are very happy to hear about your appreciation of our services especially from our staff. I guarantee you the will receive a well-deserved recognition for their effort. We look forward to your next...

Reviewed April 9, 2015 via mobile

Comfortable room. Nice breakfast. Quiet. Good gym. Nice terrace for sunbathing and swimming. Convenient spa services. Welcoming staff. Nice gift shop. Good location. Reliable internet. Choice of restaurants for dinner. In total: the place to stay!

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1Thank Sveta P
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Sveta: Thank you for taking the time to write such an inspiring review about your recent stay in your home away from home. We are happy to have honored once again our promise to provide your Best Rest and Experience. We look forward to your next stay. Kind Regards, Odalis Guzman / General Manager

Chicago, Illinois
Reviewed April 7, 2015

I have stayed here several times and the reason I go back is the staff and safety of the hotel. Louis Izquiedrd and Mifeles Corona at the front door are amazing. the Picasso is a great place to eat. Food and service outstanding. See you next time.

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1Thank 65Laurie65
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear 65Lauruie65: Thank you very much for your review of our hotel and for your time to let us know about your continuous experience. We are also grateful for your preference and happy to hear you enjoy your stays with us, especially our staff services, I guarantee you that the staff mentioned will receive their appropriate recognition for their effort....

Calgary, Canada
Reviewed April 1, 2015

This is an excellent hotel to stay in! We were booked through a travel agent, and were not disappointed! We arrived early, and were upgraded to an executive suite. Beautiful room and the bathroom was luxurious! Our room included a happy hour and great food. The pool area was very nice, but would have expected more flowers and greenery in...

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1Thank DianeGuinand
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Diane Guinand: Thank you very much for taking the time to write such a nice review about your recent experience. We are happy to know you enjoyed our services and facilities. Your recommendations are very valuable and I guarantee you we will keep improving our gardening in the pool area and surroundings. We look forward to your next visit....

Ithaca, New York
Reviewed March 29, 2015

Let me start by saying that Daniel Fuentes heads a great crew at the RIC, such as Ruth, Maria Jose and other. Daniel has always been so accommodating, professional and gracious and it makes all of the difference for me as a business traveler to have someone that can make things happen - from getting me a car, to arranging...

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Thank alba j
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mrs. Alba J: We are very grateful for taking the time to write such an inspiring review about your experience here in, your Home Away from Home. As you well mention our most important asset is our staff and we are delighted to hear your appreciation about their services and how they take good care of you, I assure...

Guatemala City, Guatemala
Reviewed March 24, 2015

I went to the Picasso Restaurant in the hotel Intercontinental for lunch, they have amazing food. You must try the seafood pizza!!!! The service was also great the waiter was Carlos Garcia great job!!!! I highly recommend this place

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Thank nunezluis7
Odalis G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Mr. Luis Nuñez: We are happy to hear about your appreciation about our Picasso Restaurant and to know that you enjoyed our seafood pizza and service especially from Carlos Garcia, which we guarantee, will receive a deserved recognition for his effort. We recommend you to try our famous Carpaccio’s and 4 season Pizza next time. We look forward to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options, a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailormade cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and a view of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; streaming speed Internet access, soundproof windows, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock, mobile docking station, wireless telephone and more. Real InterContinental Guatemala is just 4 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away. ... more   less 

Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $161 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Spa Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#2 Family Hotel in Guatemala City
#2 Business Hotel in Guatemala City
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Questions & Answers

Here's what travelers have asked, with answers from Real InterContinental Guatemala staff and other travelers.
8 questions
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Questions? Get answers from Real InterContinental Guatemala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher levels of the hotel for better views and no street noise.”
  • clear evening view
janicem104, 3 weeks ago | Read review
“Dont go near Andrea on the front desk!”
Ummar69, 4 weeks ago | Read review
“Keep up the execelent work”
, Mar 18, 2017 | Read review
“The Club Floor Rooms are quite small and disappointing by IC Standards”
Geoffrey1976, Mar 5, 2017 | Read review
“Upgrade to executive floors, ask for mountain view”
CamSarKidsTravel, Feb 28, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question