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Real InterContinental Guatemala

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1 room 2 adults 0 children
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Real InterContinental Guatemala
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983 Reviews from our TripAdvisor Community

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A TripAdvisor Member
2 reviews
Reviewed yesterday NEWvia mobile

Staying in this hotel for business has become a pleasure all around. The human factor is what I love the most. The hospitality of the entire staff is simply amazing. I went to eat dinner to The Market Restaurant and I was not feeling good and asked for a soup. Not only the service was perfect in every sense, when...

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Fort Lauderdale, Florida
Reviewed 2 days ago NEWvia mobile

Beautiful hotel. If you step outside in the front entry expect to be psnhandled unmercifully. Do not expect the hotel staff to help you. They say they don't speak English. Well fine ... I spoke to them in Spanish. Do they speak Spanish ? If you expect to sleep on a weekend ... well, wrong because the elites of Guatemala...

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Thank Jeff C
Reviewed 2 days ago NEW

The InterContinental is very well located in one of the safest neighborhoods of Guatemala city. Excellent customer service, at the front desk and the other areas, looking how to help you and taking care of different needs. Great breakfast and dinner service. There is also a small place for upgraded rooms to have breakfast and a drink at the evening....

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Thank Comando23
North Yorkshire, United Kingdom
Reviewed 2 days ago NEW

A range of onsite restaurants makes it easy to have varied food (Italian, Japanese, some Guatemalan dishes and plenty of 'international' options, without having to go out at the end of a long day. Spacious and comfortable rooms. The quality of the service was very friendly - and I really appreciated the free shuttles to and from the airport.

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Thank MomandBusiness
San Francisco, CA
Reviewed 3 days ago NEWvia mobile

We stayed here for one night on our trip in a deluxe double room. Overall the room was clean. It did smell musty and the AC didn't work well. Beds were very small and uncomfortable. The room had been recently updated and was nice in that respect. My son and I wanted to go swimming. When we got to the...

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Thank Clyde_1013
A TripAdvisor Member
Level Contributor
10 reviews
4 hotel reviews
Reviewed 6 days ago NEWvia mobile

Great modern Hotel. Super Sushi restaurant right at the hotel. Rooms are just amazing. Service is great. Maybe a little expensive Many restaurants around the Hotel for more eating options. Free Internet. Very fast. And includes free shuttle to the airport. That by they way, also has free Internet.

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Thank A TripAdvisor Member
A TripAdvisor Member
1 review
Reviewed 6 days ago NEWvia mobile

These employees know how to treat their guests, always smiling and paying attention to details. Super friendly staff, always there to help. The free breakfast is out of this world. This hotel is located on zone 10, one of the safest in Guatemala. Close to shopping centers and plenty of places to eat the best food I've ever eaten. They...

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Fortaleza, CE
Reviewed 1 week ago via mobile

Great hotel. Good price/service relation. Nice restaurants within hotel and also very well located with lots of nice places within walking distance. Plenty of large meeting rooms. Ideal for large conventions or seminars

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Thank Nacho G
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Nacho G: We are very grateful and happy to know your appreciation about your recent stay. Our staff will be very happy to know that the effort of the day to day is reflected in the satisfaction of our guests. We stand with open arms to welcome you again. Sincerely, Odalís Guzmán / General Manager

Eden Prairi
Reviewed 2 weeks ago via mobile

Room types booked were not available for check-in @ 5:00PM. No one at desk took charge or ownership and we were standing around for nearly 30 min. while desk clerk went back and forth accomplishing nothing. Eventually they offered us coffee in their Club Lounge as it would be another 45 min. We had just sat down w coffee when...

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Thank EPKennyD
Reviewed 3 weeks ago via mobile

We love to go and have brunch at THE MARKET at the Real Intercontinental hotel in Guatemala. The food is excellent! The variety allows anyone to have a great breakfast/brunch for any taste! The service, even with a full house, is excellent and they are always smiling and attentive. On Sundays, they have a promotion with a discount card that...

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Thank Carlos P
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Carlos P: Thank you so much for your 5 star review about our Sunday Brunch at The Market. We are happy to know you and your family enjoy our variety and food quality. We look forward to your future visits and hope that you can enjoy the rest of our services. Kind Regards, Odalís Guzmán / General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options, a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailormade cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and a view of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; streaming speed Internet access, soundproof windows, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock, mobile docking station, wireless telephone and more. Real InterContinental Guatemala is just 4 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away. ... more   less 

Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $161 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Romantic Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#2 Family Hotel in Guatemala City
#2 Business Hotel in Guatemala City
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Questions & Answers

Here's what travelers have asked, with answers from Real InterContinental Guatemala staff and other travelers.
8 questions
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Questions? Get answers from Real InterContinental Guatemala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher levels of the hotel for better views and no street noise.”
  • clear evening view
janicem104, 3 weeks ago | Read review
“Dont go near Andrea on the front desk!”
Ummar69, 4 weeks ago | Read review
“Keep up the execelent work”
, Mar 18, 2017 | Read review
“The Club Floor Rooms are quite small and disappointing by IC Standards”
Geoffrey1976, Mar 5, 2017 | Read review
“Upgrade to executive floors, ask for mountain view”
CamSarKidsTravel, Feb 28, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question