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Real InterContinental Guatemala

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14 Calle 2-51 Zona 10 | Guatemala City, Central America, Guatemala City 01010, Guatemala
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Real InterContinental Guatemala
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657 Reviews from our TripAdvisor Community

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Annapolis, Maryland
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Real intercontinental hotel, Guatemala City I stayed at this hotel one night in January while waiting for a flight the next morning. This is a lovely modern hotel in an excellent location (short walk to shopping mall and restaurants). Service is outstanding. Everyone was welcoming and helpful. The rooms are somewhat small - long and narrow, but adequate. Great bathroom... More 

Helpful?
Thank ScottishTraveller045
Singapore
Level Contributor
69 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for two nights in February and will not forget the cold rooms (16-17 degrees Celsius). All attempts to heat up the room with the aircon failed. When I called them, they said the heater doesn't work and that they don't have heating in Guatemala (although the aircon unit had a heating function). So I had to work with... More 

Helpful?
Thank ThePassenger26
New Jersey
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I arrived at the Real Intercontinental Hotel in the Zona Viva section of Guatemala City in the afternoon and the friendly staff greeted me warmly. After I registered I booked a two-hour massage for later that evening. I was shown to my room and dropped off my luggage, then had dinner at the Tanoshi Restaurant specializing in Japanese Cuisine. I... More 

Helpful?
Thank Veronica660
Washington DC, District of Columbia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is in a wonderful location in the city, near some fine restaurants. The concierge is extremely helpful, the VIP drivers very friendly, room service very punctual, the food is delicious and the dining room "The Market" has wonderful buffet breakfasts, included in the room's price. Check-in and check-outs may be a bit too cumbersome, but the staff is... More 

Helpful?
Thank JC P P
London
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

InterContinental Hotels set a standard internationally, and this one meets them. It's not cheap, but every aspect of the hotel: the staff, rooms, restaurants, gym, airport transfer bus hit the mark in terms of reliability/quality. I'm not so sure about the "VIP" taxis which serve the hotel: they seemed over-priced and not such good value. But a very good hotel,... More 

Helpful?
Thank YetAnotherLondoner
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear YetAnotherLondoner: Thank you for taking the time to write a review about your recent stay. We are happy to hear your appreciation about our services and that you were able to enjoy your Best Rest. I assure you we will seriously consider your feedback about out VIP taxis in order to keep improving. We look forward to your future... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for 1 night at the Intercontinental on business. Hotel is very conveniently located, room was large and very clean, staff was welcoming and helpful - met my expectations and even more. Definitely recommend.

Helpful?
Thank Vanessa D
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Vanessa D: Thank you for taking time to write a review about your recent stay. We are happy to know you enjoyed your Best Rest and Experience. We look forward to your next visits. Kind Regards, Odalís Guzmán / General Manager More 

Antigua, Guatemala
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel several times in the last year and have always had a great experience. Their airport shuttle has always been on time and it-s a quick trip from the airport to the hotel- under ten minutes usually. The front desk staff is always super friendly and helpful, and they often greet me by name as I... More 

Helpful?
Thank freshfresh411
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear freshfresh411: Thank you very much for taking a valuable time to write a review about your experience in Your Home Away from Home. We are delighted to hear your appreciation about our services and that you enjoy Your Best Rest each time you visit us. We look forward to your future stays. Kind Regards, Odalís Guzmán / General Manager More 

Key West, Florida
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'd arrived to Guate and needed a hotel, went to the Clarion and asked if they had an internet code so I could look up my reservation, went to Expedia and the Intercontinental came up as $74 plus tax, booked.... The room was stunning, big feather bed, big cushy feather pillows, nice shower, work desk, everything you could ask for.... More 

Helpful?
Thank PacificLotsCostaRica
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear PacificLotsCostaRica: We are grateful for your feedback about your stay in your Home Away from Home. We also love to hear your appreciation about our recently renovated rooms, lobby, location, free WiFi for IHG Rewards Club Members and Lobby. We look forward to your next visit. Kind Regards, Odalís Guzmán / General Manager More 

Guatemala
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

This luxury hotel is located in the heart of Guatemala City’s entertainment and corporate districts. I enjoy being in the spacious suites, and its outdoor pool rocks! Foods served at Café de Paix are soooooo mouth watering. It took me only 10 minutes from La Aurrora International Airport to luxury hotel in Guatemala City. I was also able to explore... More 

Helpful?
Thank Lia_Xi5929148
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Lia_Xi5929148: Thank you for taking the time to write a review about your recent stay. We are happy to hear your appreciation about our location, suites, pool and our main restaurant, which is now named The Market. We hope to have the honor to serve you soon. Kind Regards, Odalís Guzmán / General Manager More 

Miami, Florida
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was a great option choosing the hotel. The rooms are very comfortable and quite spacious. The staff is always alert and nice. The gym is really good. The breakfast is fantastic. I was afraid about walking alone on GC streets but I could do so without a problem around the hotel vicinity. GC was a great good surprise. The... More 

Helpful?
Thank LiliKawaseGoncalves
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear LiliKawaseGoncalves: Thank you for taking the time to write a review about your recent stay. We are delighted to hear your appreciation about our rooms, staff services, gym, breakfast, restaurant, security and Spa. We look forward to your next visit. Kind Regards, Odalís Guzmán / General Manager More 

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