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Hotel Royal Palace

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26 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 29, 2015 via mobile

Unacceptable behavior!!! They just cancelled our reservation and left us at Guatemala City by night two girls just trying to find a hotel to stay. They do not speak English at all and they can't do anything .... I am just wondering why do we paid 53$!!!!

Helpful?
1 Thank VatrahakiVasilopoulo
Murfreesboro, Tennessee
Level Contributor
245 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
2 of 5 stars Reviewed July 29, 2015

We stayed here as a group. If I had a choice, I would not stay here again. First off, the hotel lobby is impressive and inviting. There was a small band there playing music when we arrived, however, once we arrived, they tried to change the rate to almost double. Our rooms were awful. There was absolutely no ventilation such... More 

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1 Thank Vetskidog

Travelers are raving about these Guatemala City hotels

Olympia, Washington
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 25, 2015

It's back to the 4th floor of the classic Royal Palace in Zona 1 for the fourth time. This time,#409 a corner room, is huge and has something relatively rare in moderately-priced accommodations here-- a King sized bed. Most hotels in this range we've stayed have two double beds and that is also available. Royal Palace is located right on... More 

Helpful?
2 Thank Lynn U
Huntsville, Alabama
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 3, 2014

From 1999-2005, I used to stay at the Royal Palace all the time when it was managed by Best Western. My wife and I returned there right before Christmas and we were incredibly disappointed. No longer associated with Best Western, the hotel is now shabby, grungy and the hotel staff indifferent. The room was dark (there was only one incandescent... More 

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3 Thank Dan_I648
Olympia, Washington
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 3, 2013

The Royal Palace and Pan American were among the few hotels that survived the extended period during which Zona 1 was down at the heels and dangerous. The fact is that it is for us the place to stay in the Historic District. Located right on La Sexta, it is also a great location for strolling with the thousands of... More 

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2 Thank Lynn U
Quetzaltenango, Guatemala
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 20, 2012

The beautiful lobby and restaurant of the hotel made us want to try a stay in the Royal Palace. Of course the location is excellent too, right in the middle of a pedestrian only shopping street, near the Central Park. Our experiences with the hotel are a bit mixed. To start with the positive: nice large parking lot and parking... More 

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Thank Kruytkap
Lake Atitlan
Level Contributor
217 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 stars Reviewed February 19, 2012

I was very pleased with my experience at this lovely hotel. The lobby and restaurant are beautiful and remind me of the days of glamor and class in world travel. The rooms are comfortable and well appointed. The bathrooms are large and clean. I had plenty of hot water and good water pressure. I was very happy with the Salamander... More 

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Thank kayak-atitlan
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 11, 2012

I am sorry to hear all this complaints but I have to say that I stayed at this hotel and had a wonderful staying the staff were very nice and helpful and the driver that took me to the airport very courteous

Helpful?
4 Thank hugo p
Culver City, California
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 5, 2011

We came here back in May and we had a horrible experience. We did not like the way the front desk treated us the last three days we had a bad experience because our keys wouldn't work. As we were going to have our breakfast which is extremely NASTY we came back to our room the card key was blocked... More 

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2 Thank Glendy32272
Atlanta
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 stars Reviewed August 4, 2004

The security staff treats you like a criminal. There were problems with the water and I was unable to shower before going to the airport for my flight back to the states and they all but refused to make an appropriate adjustment to my bill for the inconvenience. They finally did adjust one night off the bill after calling the... More 

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6 Thank Traveling Marco
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
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  • Restaurant
  • Bar/Lounge
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  • Room Service

Additional Information about Hotel Royal Palace

Address: 6a. Avenida 12-66, Guatemala City 01001, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $70 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Royal Palace 3*
Number of rooms: 74
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Also Known As:
Hotel Royal Palace Guatemala/Guatemala City
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