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Hotel Vista Real Guatemala

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1 room 2 adults 0 children
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Hotel Vista Real Guatemala
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564 Reviews from our TripAdvisor Community

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Showing 221: English reviews
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London, Canada
Reviewed 3 days ago NEW

Since we had an 11:00 AM Saturday flight out of GUA, we decided to spend the last night of our vacation in Guatemala City to make the commute to the airport as easy as possible, rather than risk the longer drive from Antigua. The traffic from Lake Atitlan to Guatemala City on the Friday afternoon of our arrival was *insane*--it...

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Thank Kodachrome_Dreams
Asheville, North Carolina
Reviewed 2 weeks ago

We were a group of 15 women who met here to stay the evening before heading to a retreat. I found the hotel to be elegant and clean. The open, spacious grounds are picturesque. The restaurant was a little formal for what to was and offered a strange assortment of meals that could be best described as 'International". I had...

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1Thank MountainGirl68
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear MountainGirl68 Thank you very much for taking the time to give us your comments, they are very helpfull for other travellers who need to take a decision about where to stay, we feel proud to read that your over all experience was over your expectations, and mainly for the mention that you make about the service of our personnel....

Antigua, Guatemala
Reviewed 3 weeks ago

We stayed for 2 nights in an emperor's suite they advertise it with L'Occitane lotions and cleaning products which was a lie. when we got there it seemed nice for the first 30 minutes then we had to kill a relatively big spider in the bathroom a fake eyelash from the last guest was still on the bathroom floor and...

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Thank La Union M
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear La Union M Thank you very much for giving us your review, we are very concern about this Fortuitous situation you experienced, we have spoken to all of our housekeeping department and in name of the hotel we apologize and we would like to personally give you our apologies, we have written an E-mail to you to ask you...

Southlake, Texas
Reviewed 4 weeks ago

Beautiful grounds. The "Master Suite" is about the size of a mid-range U.S. hotel, but the finishes are all high-end and the rooms are comfortable. The lobby and grounds are fantastic. The Wifi is great. You can order fast food delivery, which is a plus. My only quip is the bathroom tile is VERY slippery. Otherwise, great choice and my...

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Thank MrBoingo
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear MrBoingo Thank you very much for your feedback, it is great to realize how important is the big rooms we offer to our guests, also how did you delight the atmosphere that the hotel offers with the gardens, and sorroundings, as well as the detail you mention about the tile which we will make sure does not give that...

Reviewed January 30, 2017

A very nice Hotel with a mixture of old design and modern Comfort. Location is ok, a Little outside of city but no problem to get help with transportation if one wants to go out in the centre. Rooms a very good and Clean, and service from the staff is excellent. - a must is a visit to the Hotel...

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Thank Markus B
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Markus B Thank you for taking the time to give us your feedback, we feel proud to know that guest that come from far away as you did, had a very nice and pleasant stay, Javier just recieved a congratulation letter from the management, and we thank you for helping us to incentivate this way our employees. I hope...

Aiken, South Carolina
Reviewed January 30, 2017

Professional and attentive staff.....cleaning, smiling, pleasant. A very big event venue for weddings, etc.. breakfast buffet is excellent and meals are good but not always cheap. Hotel is clean and well kept, beds turned down at night....I like clean! Good value for the price compared to the USA

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Thank Robert L
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Robert L Thank you very much for your feedback, we feel proud to read that your expectations were over exceeded, not only because of the instalations, but mainly because of the service of our staff. I will be glad to give you the warmest welcome, next time you come back. Best Regards, Mariano Beltranena General Director

Layton, Utah
Reviewed January 30, 2017

Many thanks to Oscar Rizo for the outstanding customer service during the recent stay at Hotel Vista Real. Arrived late on a business trip with a colleague arriving even later. A shuttle was waiting to drive us from the airport to the hotel well past midnight.

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Thank ExecAdmin-bcpc
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear ExecAdmin-bcpc We are really proud te read that your experience during your recent stay was over exceeded mainly for one personnel of our Staff, Oscar Rizo just received a congratulación Letter from the management because of his extraordinary job with you. Thank you for taking the time to give us your feedback and for your preference. Best regards, Mariano...

Vancouver, BC
Reviewed January 28, 2017

We stayed for the last three nights of our wonderful 10 day vacation to Guatemala and were disappointed by a number of things: - on check in, it was noted that we booked through Expedia. We were given a terrible room - promoted as "garden view with patio" which was actually a concrete slab that lead to a highly trafficked...

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1Thank AstridRick
Reviewed January 10, 2017 via mobile

I went to the suite for relaxing, and this was the right place for it. The service was amazing, the instalations in perfect condition and the restaurant had the best food in town; it's a little pricey but the experience it's absolutely worth it.

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Thank Benjamin A
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Benjamin A Thank you very much for your feedback, we feel proud to read that your overall experience was beyond your expectations, the instalations and mainly our staff. I hope I can welcome you next time you come back. Best Regards, Mariano Beltranena General Director

Maryland
Reviewed December 23, 2016 via mobile

We stayed one night at Hotel Vista Real. It was lovely. The hotel sent a shuttle to pick us up at the airport. Driver took our bags to the car while we made a quick trip to the ATM. Check in was relaxed and easy. The room was clean and nicely arranged. The bathroom was lovely, excellent pressure in the...

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Helpful?
Thank sbecon
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear sbecon Thank you for your comments, it is nice to read the details of your experience, it gives us a better idea on how the expereince can be great as it was for you. Looking forward to see you again. Best Regards, Mariano Beltranena General Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Breakfast Available

Additional Information about Hotel Vista Real Guatemala

Address: Km.9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $114 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Vista Real Guatemala 4.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hotel Style:
#1 Business Hotel in Guatemala City
#1 Family Hotel in Guatemala City
#2 Luxury Hotel in Guatemala City
#7 Romantic Hotel in Guatemala City
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Vista Real Guatemala staff and other travelers.
11 questions
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Philadelphia, Pennsylvania, United States
over a year ago
over a year ago
Buenos Aires, Argentina

See all questions (11)

Questions? Get answers from Hotel Vista Real Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Unless you choose the presidential suite don't spend too much and get a normal room instead”
 of 5 bubbles launionm, 3 weeks ago | Read review
“Do not accept room 116.”
 of 5 bubbles AstridRick, Jan 28, 2017 | Read review
“Suite is perfect!,,”
 of 5 bubbles PLZELAYA, Nov 10, 2016 | Read review
“Rooms facing internal garden are much quieter, as hotel is located at a very busy avenue (rooms have double glass windows).”
  • This is how the work station area looks like... at noon
  • Very nice bathroom...
 of 5 bubbles jose_a_rojas, Nov 7, 2016 | Read review
“All rooms are very well oriented,and no noise is near by”
 of 5 bubbles mprendes, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question