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Hotel Vista Real Guatemala

Travelers' Choice award winner
Km. 9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)
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Hotel Vista Real Guatemala
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480 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Today we went and had an excellent brunch at the Hotel Vista Real. The food tasted great, the variety is excellent and the service perfect! Our waiter name is Edwin and he made us feel welcome and special. There was a pianist making the ambiance very pleasant. I strongly recommend the Sunday Brunch Carlos R. Paredes

Helpful?
Thank Carlos P
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Carlos P Thank you very much for taking the time to give us your comments, we feel great to know that your expierience at the Domincal Brunch was beyond your expectations, besides that you are being very specific with the name of one of our employees who made you feel great with his service, we are giving a recognition... More 

nassau
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel with its charm, great for weddings, good breakfast room...rooms are large, high ceilings, good sets of linens. missing the mini bar but good overall amenities, sleeping confort great, great price for the experience.

Helpful?
Thank winecliff
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear winecliff It is our pleasure to read that your experience was beyond your expectations and that all the diferent amenities and facilities were according to your Needs, also thank you for pointing us the situation with the Mini bar we are woriking on a renovation and we will be glad to have you back with the renovated look of... More 

North Providence, Rhode Island
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went for a business trip and I stayed there for few days. The hotel is really nice, the gardens and beautiful and the staff is very friendly, specially at the restaurant. I always had very good service. Rooms are comfortable. The only set back its that the tub has a very high step to get into it. Very difficult... More 

Helpful?
Thank mromero28
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Estimado mromero28 Thank you for your review, it is great to read that your experience not only in the diferent services of the hotel but also about the service of our personnel in the hotel was beyond your expectations, we feel proud of it. related to the turn in the curve there is a special driving section that will be... More 

Northvale, New Jersey
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this hotel hits every mark. The food, the rooms, the amazing customer service. THIS is the way a great hotel should be run. there was several gifted and talented employees at the hotel. their attention to detail was outstanding. one front desk agent, Estuardo, presented himself with knowledge, caring and you can see his dedication to his job. I wish... More 

Helpful?
Thank costaricaguy506
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear costaricaguy506 Thank you very much for such a nice comment, we feel proud to read that your experience was overexceeded and that what most impacted your experience was the excellent attitude of our personnel, specially Estuardo who already received a congratulation letter from the management due to your comment. Thank you very much for so detailled review. Best Regards,... More 

NY
1 review
5 of 5 stars Reviewed 4 weeks ago

Terrific stay as always - super staff and accommodation - wonderful pool and grounds are perfect - I recommend staying there for atleast part of your trip - it is great value compared to all the comparable hotels

Review collected in partnership with this hotel

Helpful?
Thank P1281HUmichaelt
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear P1281HUmichaelt We are proud to read that always that you come to the hotel your overall experience it is as you describe it Terrific, thank you for that adjetive. I hope I can welcome you next time you come back. Best Regards, Mariano Beltranena General Director More 

Vancouver, Canada
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel Vista Real has been one of my favourite for a long time, situated on top of a hill offers a beautiful view of the city, with a very nice decor and comfortable beds it makes your business trip a pleasure, their staff and quality of service is second to none, they have always made me feel at home, the... More 

Helpful?
Thank Oz O
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Oz O Thank you very much for taking the time to give us your feedback, we are very pleased to read that your experience overexceeded your expectations, and thank you also for mentioning the name of our personnel this way we can congratulate them in a personalized way, as well we thank you for your loyalty. I hope I... More 

New Delhi, India
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I came in the Vista real 2nd time and still this is the best hotel I have ever seen. It has specious rooms,good staff,gym,swimming pool,bar etc. At reception Alejandra and Karen are the best and I really appreciate the services. Hotel is full of greenery and site seen. I would suggest to hotel management to install the facility of indoor... More 

Helpful?
Thank amitabh_mishra
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear amitabh_mishra We really appreciate the time you invested giving us your comments, your feedback it is very important for us, we are taking note of your suggestion on a game indoor facility. As always it is nice to have you here, thank you for your preference and loyalty to our Brand Best regards, Mariano Beltranena General Director More 

San Marcos, Texas
Level Contributor
151 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 12, 2016

This hotel is a Grand Class hotel among the LUX hotels that are known worldwide. My room had a few problems--no hot water, desk lamp not able to stay on, the power on the radio/alarm clock (I had set the alarm) went off during the night, and the temperature kept falling from the 20C we set it at until I... More 

Helpful?
Thank NancyS2
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear NancyS2 Thank you for your feed back It is great to know you wil be coming back and it was very nice having the chance to know you and assist you during you were here. I hope I can see you again next time you come back. Best Regards, Mariano Beltranena General Director More 

Level Contributor
4 reviews
5 of 5 stars Reviewed May 27, 2016 via mobile

Great location just on the outskirts of the city. Rooms are very clean and well kept, the staff are very helpful and friendly. Great food, and a beautiful place for events. Quiet and peaceful. Highly recommended.

Helpful?
Thank saritakayita
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear saritakayita We really appreciate the time you took to give us your Review, this is not only important for us but also for the travellers who use this tool to decide where to stay, It is nice to read that the service of our personnel and the variety of services that were provided went beyond your expectaions. I hope... More 

Level Contributor
2 reviews
1 of 5 stars Reviewed May 26, 2016

I don't think I've ever left a bad review before but I'm pretty disappointed. I had a reservation for tonight for myself and my son, but the airline cancelled our flight. I called the hotel, spoke to two people, but all I got was 'sorry; you're too late to cancel.' I can totally understand the policy, but in this situation... More 

Helpful?
Thank Gregg Y
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Gregg Y Thank you for your review, we understand your requirement even though the reservation policy is clear, I would like to get int touch with you please E-mail me to Suites@vistareal.com it would be my pleasure to try to find a way out to your requirement. I hope I can get in touch ASAP with you, It would... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Hotel Vista Real Guatemala

Address: Km. 9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $121 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Vista Real Guatemala 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hotel Style:
#1 Family Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#1 Business Hotel in Guatemala City
#7 Romantic Hotel in Guatemala City
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