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First the positive points: nice service of regular staff and good breakfast.
Negative points : front desk staff rude and dismissive (the only unwelcoming behavior I have encountered in Guatemala where people are polite and always nice and welcoming).
Our suite number 319 was next...More
Spent four nights at this hotel. Our stay was very pleasant. The rooms are nice and large but could use a few updates. There appeared to be some mold in the shower/tub. The food in the restaurant was excellent. The staff was attentive. The shuttle...More
Thank Steve A
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded 5 days ago
Dear Steve A
Thank you for your review, we are more than glad to hear you had a very pleasant stay. About the few updates you mentioned we are glad to confirm we are in the process of remodeling the whole complex of the hotel....More
I rarely leave poor reviews of any kind but in this case I was so surprised by our treatment and was provided with no other avenues for feedback when requested.
I will start by saying that the hotel is beautiful and the grounds are really...More
1 Thank K_Cabs
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded 4 weeks ago
Thank you for your review, I am very concerned about the many things you faced during your stay, and I appreciate you took the time to let me know where we need to make improvements, If is due.
We are already taking the...More
It is a great Hotel for business purposes. It is on the outsides of the city, but had a great location for me. All the Hotel team was excellent, good food, room clean, gym adequate. I only had a little miss understanding regarding my pick...More
Thank David G
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded August 17, 2017
Dear David G
I really thank you for taking the time to give us your feedback, this is very important for us and other travellers, we are proud to read that you really had a delightfull stay at the hotel, thank you for your comprehension...More
Living in Lake Atitlan we often head to Guatemala City for a weekend retreat, king size bed, room service, pool and spa.
We found Hotel Vista Real a treat from the moment we entered the Hotel. Instead of standing in line to check in you...More
Thank Antigua G
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded August 7, 2017
Dear Antigua G
Thank you for such a detailled review, we feel proud to read that your expectations were reached and you felt very well assisted and with personalized treatment from our personnel.
Your review give us a clear view of every detail you mention,...More
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Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Center with Internet Access
Shuttle Bus Service
Things to do
Fitness Center with Gym / Workout Room
$106 - $272 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Business Hotel in Guatemala City
#1 Family Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#7 Romantic Hotel in Guatemala City
Non-Smoking Rooms ,
Number of rooms
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