We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn Guatemala City

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn Guatemala City
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

171 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Hilton Garden Inn Guatemala City
See the most recent reviews
Showing 92: English reviews
Italy
Reviewed July 26, 2016

Very close to the center and located in a nice area i found good food great drink and a very good service, very good for the people has to stay for business, i spend there 2 months and i really stay confortable and safe

 Report
Helpful?
Thank robertofN9497BS
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Roberto, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We hope to welcome you back next time. Best Regards,

Kalamazoo, MI
Reviewed July 20, 2016

As a Hilton Diamond member I was thrilled to see a Hilton property open up in Guatemala this is the only one in the entire country it's very nice, great location the lobby and the rooms are all in good condition you couldn't ask for friendly staff I ended up running into a small issue with the air conditioner and...

 Report
Helpful?
Thank Donnie3217
Smyrna, Georgia
Reviewed July 20, 2016

Before choosing this hotel, I read the reviews; once I actually stayed there, I was a little confused by some of the reviews. Hotel was nice, clean, and affordable. Loved the gym. Restaurant had great choices for breakfast, lunch and dinner. There was not a lot of hot water but I think in Guatemala City that just might be an...

 Report
Helpful?
Thank WickedIvy
La Palma, Ca, United States
Reviewed July 18, 2016

Wonderful place to stay, we have stayed at a lot of Hilton Properties and this is by far the best stay we have ever had. we would recommend this Hilton Garden Inn to anyone looking for a place to stay in Guatemala City.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank James V
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear James, Thank you very much for taking the time to give us your comments. We are proud to read that always that you get to Hilton your overall experience has been pleasurable. We hope to welcome you back next time. Sincerely,

Los Cabos Mexico
Reviewed July 5, 2016

This is a perfect hotel for business travelers. The hotel is just blocks away from main financial and business district. You can walk safely to restaurants and shops. I went out for walks in the afternoon and I did daily morning jogs in the neighborhood and I felt totally safe. The hotel is an upscale Hilton Garden Inn. The rooms...

 Report
Helpful?
Thank tbaurez
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear guest, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. You can count on us to help you during your future visits.

Weston, Florida
Reviewed June 20, 2016

I only spent one night at the hotel, so I did not have a lot of time to explore the location. From what I could see the location was good, although probably not as accessible to places as the hotels located in Zona 10, however for my short trip it was fine. I had a problem with the A/C when...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Luis G
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear guest, We appreciate and value your comments. We are glad to know that we met the requirements you expected from us and we hope that your stay was comfortable. We look forward to be of assistance in the near future.

Guatemala City, Guatemala
Reviewed June 15, 2016

Was there today for an event, the public bathrooms were not what I would expect at a Hilton. Not very clean and no hot water in sinks, actually no water at all came out of the hot side. What was incredible is that they charged us per hour for parking in the hotel for the event at the hotel. Like,...

 Report
Helpful?
Thank 517beth
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, Thank you for sending us your comments which are very valuable for us! We apologize for the inconvenience you had during your recent stay in our Hotel. We look forward to have the opportunity to serve you in a near future. Kind Regards,

Reviewed June 12, 2016 via mobile

We were celebrating our 22nd anniversary staying in Guatemala, the hotel has a good location near even place we wanted to visit, it has nice coy rooms and good amenities.... this hotel and its managemt made possible an amazing celebration weekend away from home, Thanks Hector Reyes for doing a great job!

 Report
Helpful?
Thank Rodolfo S
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, We value your comments, they are really important to us. We feel proud in being able to accomplish a gratifying experience from the beginning, especially in knowing that our staff met your expectations. We look forward to have the opportunity to serve you in a near future. Kind Regards,

Raleigh, North Carolina
Reviewed June 6, 2016

Safe, clean and updated hotel. Very friendly and helpful staff! Breakfast was excellent. Would highly recommend this hotel! I do not speak Spanish but the staff helped me. I would definitely stay at this location on my next visit to Guatemala City.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Leslie V
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear guest, We appreciate your comments, these are very valuable to us. We feel proud in being able to accomplish a gratifying experience from the beginning, especially in knowing that our staff met your expectations. We would love to see you again!

usa
Reviewed June 3, 2016 via mobile

Staff was very nice one thing we miss was no pool or spa could have used it a couple of nights when we came in from a long tour hope the can put one in. The city is ok we walk to the bakery had no problems will stay again .the help with are friends birthday everyone was so nice...

 Report
Helpful?
Thank tsulli1
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, Thank you for sending us your comments which are very valuable for us! We look forward to be of assistance in the near future. Best Regards,

Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (42)
Viewed
View from Room (3)
Viewed
Dining (1)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (3)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (4)
Viewed
View from Room (5)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Guatemala City hotels
0.2 mi away
Barcelo Guatemala City
Barcelo Guatemala City
#3 of 48 in Guatemala City
1,288 reviews
0.2 mi away
Radisson Hotel & Suites Guatemala City
0.3 mi away
Real InterContinental Guatemala
Real InterContinental Guatemala
#1 of 48 in Guatemala City
953 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Clarion Suites Guatemala
Clarion Suites Guatemala
#7 of 48 in Guatemala City
323 reviews
2.9 mi away
Grand Tikal Futura Hotel
Grand Tikal Futura Hotel
#5 of 48 in Guatemala City
535 reviews
0.2 mi away
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala
#9 of 48 in Guatemala City
232 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the financial and business district, the new Hilton Garden Inn Guatemala City hotel offers a convenient base for corporate and leisure travelers. Enjoy complimentary shuttle service to and from La Aurora International Airport(On request), just 4 kilometers away, and walk to popular restaurants, bars and shopping centers downtown. Several museums, the Domo Polideportivo arena and La Aurora Zoo are a short drive away. Gated, covered parking is available at our hotel in downtown Guatemala City. Visit our Garden Grill restaurant for breakfast, a themed lunch buffet and dinner a la carte. Evening room service is also available. De-stress after a long day in the complimentary fitness center. Our Guatemala City meeting rooms are perfect for your next conference or training session - ask about our A/V equipment rental. Invite up to 250 guests to a wedding ceremony in our beautiful outdoor gardens and a catered reception in the ballroom. ... more   less 

Additional Information about Hilton Garden Inn Guatemala City

Address: Calle 7-65 13, Guatemala City 01009, Guatemala (Formerly Hotel Princess)
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $100 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Guatemala City 3.5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Hilton Hotels Direct, Hotels.com, Travelocity, Priceline and HotelQuickly so you can book your Hilton Garden Inn Guatemala City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Guatemala City staff and other travelers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Hilton Garden Inn Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor”
 of 5 bubbles E3144TErobertl, Jan 24, 2017 | Read review
“Get something not facing the street. Really all but morning and afternoon rush hour is good.”
  • View from 5th Floor Room in the morning
 of 5 bubbles adamb990, Dec 14, 2016 | Read review
“how elevator are slow, better choose rooms in first floors.”
 of 5 bubbles jnynyn, Dec 5, 2016 | Read review
“The patio doors silence noise from the street, which can be very noisy.”
 of 5 bubbles kimn566, Nov 16, 2016 | Read review
“Fifth floor rooms are very quite south facing rooms even better. One note the one elevator to the top floor is very slow.”
 of 5 bubbles richardk88, Aug 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question