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See all 49 hotels in Guatemala City

Hilton Garden Inn Guatemala City

260 reviews
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Traveler (54)
Room & Suite (94)
Dining (5)
Overview
  • Excellent58%
  • Very good27%
  • Average11%
  • Poor3%
  • Terrible1%
Travelers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Hilton Garden Inn Guatemala City
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (260)Write a Review
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5
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All reviewsfront deskupdated hoteli can't say enough about howairport hotelsshuttle pickupspoke excellent englishnice hoteltypical foodboth waysc unitrooms were very cleanfitness centershort staythe entire staffwould highly recommend this hoteldefinitely stay here againbusiness trip
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1 - 5 of 141 reviews
Reviewed 1 week ago via mobile

First time in Guatemala, not a good experience with the front desk. We came all the way from SF, we had to take 3 flights to get to Guatemala city, of course we were tired. Once the shuttle dropped us off to the hotel, I...More

Thank Maritzza2790
Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 2 days ago

Dear Maritza: Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad to know that you enjoyed the food and the Restaurant staff service. We sincerely appreciate your feedback and we are very sorry we...More

Hotel's Favorite
A TripAdvisor Member
Winchester, Virginia
482
Reviewed October 27, 2017 via mobile

This is my second stay at the HGI in Guatemala City. Each time gets better. Excellent restaurant and bar. Attentive staff. Quality housekeeping. Safe and secure grounds. Easy walking to other restaurants. Fast and reliable WiFi.More

Thank A TripAdvisor Member
Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded October 31, 2017

Dear Guest: Greetings from HGI Guatemala! We really appreciate your comments, we are very glad to know that you were satisfied with our staff service and the hotel facilities. We hope you will consider staying with us again in the future. Have a great day!...More

Reviewed 1 week ago via mobile

I have stayed here twice. It is very nice hotel, good value for price. Rooms are nicely equipped, good internet service, friendly and helpful staff. Not far from the airport and other touristic attractions.

Thank majdzianka
Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 1 week ago

Dear Guest: Thank you so much for the kind words. We are happy that your stay at the Hilton Garden Inn Guatemala resulted in a nice experience. We would be more than delighted to welcome you again! Sincerely, Hilton Garden Inn Guatemala

Reviewed 2 weeks ago

Nice hotel close to the airport and shuttle was very useful to have at hand. Staff were very attentive and helpful during the stay. Its a walking distance to the financial centre which has plenty of shops and restaurants. Main attraction to the hotel as...More

Review collected in partnership with Hilton Garden Inn
Thank Patricia2010_5
Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 1 week ago

Dear Patricia: Thank you for your recent visit to Hilton Garden Inn Guatemala, and for taking the time to share your experience with us. We really appreciate your comments, We are glad to know that you were satisfied with the hotel facilities and our staff...More

Reviewed 2 weeks ago

We had a layover in Guatemala City for the night. We had an issue with the airport shuttle not being there when our plane was supposed to land. Even though I emailed in the morning to confirm a time. The hotel is as expected. Wonderfully...More

Review collected in partnership with Hilton Garden Inn
Thank M115GYmichaeld
Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 2 days ago

Dear Michael: First of all, we want to thank you for your recent visit to Hilton Garden Inn Guatemala and for taking the time to share your comments regarding your stay in our property through Tripadvisor. We are very sorry for the inconvenience you experienced....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Airport Transportation
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$104 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
$104 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveler (54)
Room & Suite (94)
Dining (5)
Pool & Beach (1)
Hotel & Grounds (73)
Business Center & Event Rooms (22)
Bathroom (1)
Questions & Answers
Ask a question
alchemista
March 25, 2017|
AnswerShow all 4 answers
Response from kim n | Reviewed this property |
You can book the tour from the Hilton. It's a morning tour. They take care of everything!
0
Votes
Leanne M
January 1, 2017|
AnswerShow all 8 answers
Response from JL P | Reviewed this property |
You can send them an email and just provide them your plane details. The driver will be right outside the airport holding a card with your name on it. If you don't see the driver, you can easily see the huge van once you... More
0
Votes
Garitor1
May 25, 2016|
AnswerShow all 2 answers
Response from Mehedi44 | Reviewed this property |
They start service from hotel at 5.30 am and Close at 11 pm from airport. From hotel to airport taxifare 60Q= 8$.
0
Votes
Room Tips
"WiFi was good. Unfortunately about 2 english channel choices on the TV."
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"do not go there"
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"Higher floor"
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"Get something not facing the street. Really all but morning and afternoon rush hour is good."
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