We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Guatemala City

Save
Share
13 Calle 7-65, zona 9, Guatemala City 01009 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
$104
$81
View deal
SAVE $23
Free cancellation until 06/29/21
Hotels.com
Expedia.com
$104
$81
View deal
SAVE $23
Free cancellation until 06/29/21
Booking.com$81
Priceline
Lol.travel$104
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (97)
Room & Suite (71)
Dining (17)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Guatemala City
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 75 hotels in Guatemala City
Location
Cleanliness
Service
Value
Travelers' Choice
Opened in July, 2015, Hilton Garden Inn Guatemala City is located in the financial and business district offering a convenient base for corporate and leisure travelers. Walk to restaurants, bars and shopping centers. Museums, the Domo Polideportivo arena and La Aurora Zoo are a short drive away. Gated, covered parking is available at our hotel in downtown Guatemala City. La Aurora International Airport is just 4 kilometers away. Enjoy our complimentary airport shuttle in the following schedules: From La Aurora International Airport to the hotel, please contact the hotel to provide flight details and to schedule pick up. From the hotel to La Aurora International Airport, our shuttle service is available at: 5:10am, 6:00am, 7:00am, 8:00am, 9:00am and 11:30am. Visit the Garden Grill restaurant for breakfast, a themed lunch buffet and dinner a la carte. Evening room service is also available. De-stress after a long day in the fitness center. Choose our Guatemala City meeting rooms for your next conference or event – ask about our A/V equipment rental. Invite up to 250 guests to a wedding ceremony in our beautiful gardens or a catered reception in the ballroom.
Read more
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Center with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Snack bar
Special diet menus
Highchairs available
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Massage
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
405Reviews26Q+A23Room tips
Traveler rating
  • 235
  • 103
  • 43
  • 12
  • 12
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Mayte R wrote a review Jun 6
Lancaster, Pennsylvania31 contributions10 helpful votes
Hotel's Favorite
This is my 4th time at the Garden Inn. Joshua and Claudia at the front desk treat you like FAMILY. They are very professional and kind. BEST Hotel in Zona 10. I stayed in other hotel in the area "luxurious" but the Garden Inn takes 5 stars for service, yummy and world class food and accommodations. KUDDOS to you for the hard work! pd. I added the pic of the quesadilla and salad that we ordered. (BEST EVER) I splitted so no worries you would not be hungry ;)
Read more
Date of stay: May 2021
Location
Cleanliness
Service
Room Tip: Having a balcony was really cool! Great city view !
See more room tips
Helpful
Share
Response from Hilton Garden Inn Guatemala City, Otro at Hilton Garden Inn Guatemala City
Responded 1 week ago
Dear 228mayter: always a delight to greet you! What a pleasure to read your nice review about your time at Hilton Garden Inn Guatemala City, We are thrilled you had an excellent experience with us and enjoyed our staff service, it motivates us to continue attending our guests with warm to make them feel like at home. We appreciate you being our guest, and we would cannot wait to welcome you back the next time you are in the area. Thanks again for the feedback! ¡Have a GREAT day!
Read more
Sailing_Sweetie wrote a review Apr 2021
Long Beach, California888 contributions86 helpful votes
Clean and friendly. If it wasn't for COVID restrictions I think this hotel in certain rooms could be noisy. I was on the top floor in room 525 and could hear the music quiet clear. At this time the businesses have to close at 9pm. The bed is super comfy and the room clean. If you are challenged speaking Spanish like me you will greatly appreciate Kevin who is at the front desk. I would stay here again post COVID restrictions and get a room on the other side of the building or be downstairs with them partying.
Read more
Date of stay: April 2021Trip type: Traveled solo
Room Tip: Post COVID restrictions the front side of building will hear all the music from the bar. I was...
See more room tips
Helpful
Share
Response from Hilton Garden Inn Guatemala City, Otro at Hilton Garden Inn Guatemala City
Responded Apr 28, 2021
Dear Sailing_Sweetie: Thank you for sharing here in TripAdvisor your recent experience with us. We are very happy to know that you were satisfied with the hotel facilities and our staff service. At HGI we continuously work with our team to motivate them to attend our guests with warm and kindness, and your nice comments help us to recognize our staff for their efforts, we are very happy to have Kevin in our team. We really sorry the inconvenience you experienced with the noise, in your next stay, we will be providing you a room on the other side to avoid the noise. We appreciate you being our guest, and we would cannot wait to welcome you back the next time you are in the city. Thanks again for the feedback! Have a GREAT Day! Hilton Garden Inn Guatemala Team
Read more
César C wrote a review Mar 2021
Bogota, Colombia25 contributions5 helpful votes
The hotel has a good location and the staff is friendly. Now, with the solvency that gives me q have to use many hotels for work, that a Hotel of 120 usd a night you charge a miserable breakfast in 18 USD that should not be worth more than 5 USD IS INAUDITO! In fact they should not even charge it, the vdd seems to me in very bad taste. For my part next time without hesitation I will go to the Holiday Inn, same rate and better value for money all my life.
Read more
Date of stay: February 2021
Value
Rooms
Service
Trip type: Traveled on business
Helpful
Share
Response from Hilton Garden Inn Guatemala City, Otro at Hilton Garden Inn Guatemala City
Responded Mar 10, 2021
Dear Mr. Cano, Thank you for your feedback! We are very happy to know you enjoyed the location and our staff service. But we are very sorry for the inconvenience with the breakfast price. If you have plans to visit the city again, please contact me directly at asistenteoperaciones@hgiguatemala.com, we will give you and Upgrade to Premium Room, in order to minimize your discomfort for this situation. We can additionally provide you with a rate that includes the breakfast. Please do not hesitate to contact me. Thank you again and have a GREAT day!
Read more
Jaime B wrote a review Dec 2020
Fiumicino, Italy44 contributions73 helpful votes
Hotel is very nice and clean throughout the entire property. Beds are very comfortable for even the most troubled sleeper like me! Staff is professional and accommodating. Location is near lots of shopping and easy access to the airport.
Read more
Date of stay: December 2020
Value
Rooms
Service
2 Helpful votes
Helpful
Share
Response from Hilton Garden Inn Guatemala City, Otro at Hilton Garden Inn Guatemala City
Responded Dec 28, 2020
Dear PBB53 What a pleasure to read your outstanding review about your time at Hilton Garden Inn Guatemala City. We are thrilled you had an excellent experience with us and enjoyed our facilities and our staff service. We appreciate you being our guest, and we would cannot wait to welcome you back the next time you are in the area. Thanks again for the feedback! HAPPY HOLIDAYS!!
Read more
rrpabl0 wrote a review Mar 2020
1 contribution
First time in Guatemala and the overall experience was outstanding. Staff members went above and beyond especially Kevin and the restaurant staff. We came in a big group and we got home late from a gathering. The restaurant stayed open way past their closing just to accommodate us.
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from HiltonGardenInnGt, Public Relations Manager at Hilton Garden Inn Guatemala City
Responded Mar 26, 2020
Dear rrpabl0: What a pleasure to read your outstanding review about your time at Hilton Garden Inn Guatemala. We are thrilled you had an excellent experience with us and enjoyed the facilities and specially our staff service. We continuously work with our team to motivate them to attend our guests with warm and kindness, and your nice comments help us to recognize our staff for their efforts, we are very happy to have KEVIN in our team. We appreciate you being our guest, and we would cannot wait to welcome you back the next time you are in the area. Our goal is to make your stay better and brighter. If something isn’t just the way you like it, simply let any hotel team member know, and we will make it right. Guaranteed. Thanks again for the feedback, have a good night and take care! Today is time to show solidarity and unite more than ever. #StayHome #TogetherWeWillGetThroughThis “WE ARE HILTON WE ARE HOSPITALITY"
Read more
Previous
123456
PRICE RANGE
$91 - $154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
princess hotel guatemala city
FORMERLY KNOWN AS
Hotel Princess
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
109
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hilton Garden Inn Guatemala City
Which popular attractions are close to Hilton Garden Inn Guatemala City?
Nearby attractions include Shakespeare's Pub (0.2 miles), Union Church of Guatemala (0.09 miles), and Bar Mancha (0.1 miles).
What are some of the property amenities at Hilton Garden Inn Guatemala City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn Guatemala City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Guatemala City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Guatemala City?
Yes, parking is available to guests.
What are some restaurants close to Hilton Garden Inn Guatemala City?
Conveniently located restaurants include The Market, Picasso Stone flame oven, and Restaurante El Cafetal.
Are there opportunities to exercise at Hilton Garden Inn Guatemala City?
Yes, guests have access to a fitness center during their stay.
Does Hilton Garden Inn Guatemala City have an airport shuttle?
Yes, Hilton Garden Inn Guatemala City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Guatemala City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Guatemala City?
The staff speaks multiple languages, including English and Spanish.