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Hilton Garden Inn Guatemala City

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Hilton Garden Inn Guatemala City
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121 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Los Ángeles, California
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is located in a very safe area. Staff is very friendly and rooms are Very clean and neat. I definately going to be back to Guatemala and I will stay at Hilton Garden Inn. They don't have a hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank pablocabrera77
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Mr. Cabrera, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We would love to see you again! More 

Guatemala, Guatemala
1 review
5 of 5 stars Reviewed 4 weeks ago

I have used Hilton Garden Inn Hotels for work and leisure. I have been at this particular hotel 4 times (vacation). The rooms are clean and comfortable (on a par for what you would expect for the brand). The staff has been exceptionally helpful to me. From the front desk to the security staff, everyone has been very friendly and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark H
Level Contributor
14 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Clean, in a safe neighbourhood (at least it seemed do), Ok service, could use the pool if they had one. Some minor issues with taxi arrangements but was resolved in time. Would stay here again if on business...

Helpful?
Thank Viki K
Douglas
2 reviews
5 of 5 stars Reviewed August 23, 2016

I had a great experience at this hotel. The staff were very helpful. The food in the restaurant of the hotel was delicious and plentiful for the price. The hotel offered the convenience of exchanging dollars into the local currency, quetzales.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lajuana J
Sacramento, United States
1 review
5 of 5 stars Reviewed August 21, 2016

We were 3 generations of people and we all had a thoroughly wonderful time. There was something for each of us to do so that we never had time to be bored. The staff was excellent at helping us plan activities.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carole D
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, We are glad that your stay was pleasant. We hope to have you with us on your future stay. Regards, More 

Guatemala City, Guatemala
1 review
5 of 5 stars Reviewed August 15, 2016

The staff was very helpful, spoke excellent English, and were very professional. The money was exchanged from USD to Quetazali and back. This was very helpful. Taxis were arranged also. I would definitely stay here on my next trip.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gary L
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, We love to hear your comments . Which we appreciate. We would love to see you again! More 

Netherlands
Level Contributor
137 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed August 13, 2016

Simple hotel, nice fresh rooms. Very nice front desk, very helpful. Free wifi and free parking, easy to find ! Several fast food restaurants nearby. Bar in hotel Hilton Garden Inn is pleasant. Again : very helpful Front Desk !

Helpful?
Thank zebra48
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear guest, We appreciate and value your comments. We are glad to know that we met the requirements you expected from us and we hope that your stay was comfortable. We would love to see you again! More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 8, 2016

Christian and Jose and the entire staff helped when my husband was traveling alone and staying in the hotel. They went above and beyond to help him through amazing service and thoughtfulness. The hotel had a great location and was a good experience.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank KellyMccourt
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We are glad to know that we met the requirements you expected from us and we hope that your stay was comfortable. We are looking forward to attend you again in our... More 

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed August 8, 2016

A modern well kept Hilton property. Fresh and friendly. My room was comfortable and the AC was not only efficient but almost silent, not something that can usually be said for most hotels.the breakfast buffet has a wide variety of hot and cold selections and service was excellent. The hotel has a shuttle for both airport and local trips. But... More 

Helpful?
Thank Richard K
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Richard, We appreciate your comments and suggestions to our future travelers. We are pleased that experience was pleasant your stay in our hotel. We are looking forward to attend you again in our hotel. Best regards, More 

Savannah, United States
1 review
5 of 5 stars Reviewed August 5, 2016

I was extremely happy with the service. All he staff was courteous, and caring. Great service, perfect location, great food, friendly staff I was sick during my trip that forced me to be in bed at the hotel for a couple of days. The staff checked on me and made sure I was OK.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christopher R
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Christopher, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We look forward to have the opportunity to serve you in a near future. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the financial and business district, the new Hilton Garden Inn Guatemala City hotel offers a convenient base for corporate and leisure travelers. Enjoy complimentary shuttle service to and from La Aurora International Airport(On request), just 4 kilometers away, and walk to popular restaurants, bars and shopping centers downtown. Several museums, the Domo Polideportivo arena and La Aurora Zoo are a short drive away. Gated, covered parking is available at our hotel in downtown Guatemala City. Visit our Garden Grill restaurant for breakfast, a themed lunch buffet and dinner a la carte. Evening room service is also available. De-stress after a long day in the complimentary fitness center. Our Guatemala City meeting rooms are perfect for your next conference or training session - ask about our A/V equipment rental. Invite up to 250 guests to a wedding ceremony in our beautiful outdoor gardens and a catered reception in the ballroom. ... more   less 

Additional Information about Hilton Garden Inn Guatemala City

Address: Calle 7-65 13, Guatemala City 01009, Guatemala (Formerly Hotel Princess)
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $93 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Guatemala City 3.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City
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