This is a well run hotel in a convenient location, the staff are taking all sensible precautions during difficult times and being very kind to stranded travellers. The swimming pool is clean and a haven of distraction for slightly concerned and bored guests. We are happy to continue to be offered room service when all restaurants have to be closed.

From the beginning I was impressed and it continued to grow during each interaction with staff at reception, luggage handling, doormen, business center and housekeeping. Everyone was professional, friendly and helpful - going out of their way to show courtesy. The rooms were excellent, beds comfortable, bathrobes cozy and great wifi.

This was a short but an excellent stay in Barcelo in Guatemala City. THe Hotel is located close to the airport and a few blocks from the safe and modern Zone 10 where many shops, restaurants and bars are located. The room was very roomy and furnished in a classic fashion with a writing desk, two sitting chairs and a king bed that had two nightstands. There was a safe, TV, air-conditioning, WiFi, iron and hairdryer. All in good working condition. Bathroom was large and included various kits provided by the hotel. The reception area and lobby are large and include two restaurants and a bar along with some shops offering local products.Front dest was exceedingly helpful. COVID precausions were strictly adhered to, as far as I could tell.