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Barcelo Guatemala City

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7 Avenida 15-45, Guatemala City 01009, Guatemala
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1,131 Reviews from our TripAdvisor Community

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Showing 712: English reviews
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed today NEW via mobile

I stayed here as my first married night in a two floor room, the quality of this place was fabulous i recommend the chocolate cherries and champagne, The view of Guatemala City and the service was awesome When visiting Guatemala I definitely recommend this place

Helpful?
Thank Manu M
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel, clean large rooms and friendly staff. Safer neighborhood. Great pool and gym area. Cool view from the 10th floor. Lots of goodies/toiletries in bathroom and nice size shower. The bed is the only real down side and super disappointing; the bed is like sleeping on bricks or at minimum it feels like only a box spring.

Helpful?
Thank Grumblebea
BarceloManager, Cannel Manger at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

florida
Level Contributor
263 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights as part of a tour of Guatemala. the hotel was clean and the staff is friendly with quite a few English speakers. the wifi is spotty and times with variations in connectivity. the bathrooms were clean and the rooms quiet.

Helpful?
Thank Devilstowerwy
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest,  Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.  We hope to see you soon in Barceló Guatemala City Hotel.  Best regards. More 

Toronto, Canada
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 15, 2016

I visited Guatemala City recently and stayed at the Barcelo. The hotel is not new, but it is very good. The location is premium. The pool is great. The food could be better, but it is not bad. The only thing I would recommend is to avoid the sport bar food. Really bad food. The maintenance crew is very good... More 

Helpful?
Thank Augusto A
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

Ogden, Utah
Level Contributor
107 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed June 14, 2016 via mobile

Excellent hotel about 15 minutes from the airport. They offer all kinds of rates so the price you pay will depend upon the amenities that you want to have. The pool is a true oasis in the city and the staff are warm and welcoming. They offer a complimentary shuttle to and from the airport and for those of us... More 

Helpful?
Thank dawn g
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel with the members of Tripadvisor. We are pleased to know that we have met your expectations regarding our services. We hope to see you soon at Barcelo Guatemala City Hotel. Best regards. More 

Los Angeles, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 12, 2016

the hotel is in a very good and safe section of the city.good breakfast.service is ok. rooms are good. wifi will cost you $10.00 a day for the lobby or in the rooms lobby wifi is good.room wifi is so so.Free shuttle bus to the airport every hour on the top of the hour.Pizza Hut and Macdonald and a convenient... More 

Helpful?
Thank samkumar777
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards, in order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

1 review
3 of 5 stars Reviewed June 7, 2016

The personnel at the front desk were confused. Re asked everything that was on the reservation. They were very slow to process everything. We were overcharged for the room and still have to get that straightened out. The room was OK. The lobby was beautiful and the meal was very good.

Helpful?
Thank Dan S
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 31, 2016

While the hotel is beautiful and amenities abundant, the air fresheners in the lobby, hallways and room air conditioning vents is terrible for someone with allergies. There is no reason to use perfume unless they are hiding something. Needed to ask for a room high up so we could open the terrace door to get "fresh air". So I had... More 

Helpful?
Thank Georgia L
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló. We are sorry that during your stay you have suffered those inconveniences . Your comments will help us to continue improving our service and quality standards. Best regards. More 

Quito, Ecuador
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

Te hotel is well located in the city, the service is pretty good the breakfast buffet too, there is a couple of gyms that are ok not great they lack a couple of gear and the steam bath needs more care, however the beds and pillows are spectacular, got there tired but the sleep was replenishing in the morning each... More 

Helpful?
1 Thank Miggss
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

Bristow, Oklahoma, United States
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 29, 2016 via mobile

We seem to stay here when our flights are so late! The rooms are very comfortable and roomy. The bed is comfy and plenty of pillows and towels. The breakfast Buffett is really yummy! We sure get a lot of yummy food! The elevators are a little slow but nice. They have lovely gift shop and you can exchange your... More 

Helpful?
1 Thank Debbie C
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 383 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 

Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45, Guatemala City 01009, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $90 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Barcelo, HotelTravel.com, Priceline, Odigeo, Despegar.com, Travelocity and Jetsetter so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo
Hotel Style:
#4 Spa Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#5 Luxury Hotel in Guatemala City
#7 Business Hotel in Guatemala City
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