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Barcelo Guatemala City

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Barcelo Guatemala City
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1,309 Reviews from our TripAdvisor Community

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Showing 802: English reviews
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New York City, New York
Reviewed 3 days ago NEW

Scammers, I visited this Hotel in December, I made the reservation through the website, they offered me a room with balcony, but at the time I check in the agent with no sense of hospitality told me that those rooms were not available at the moment. and he turn around and left. That's it. Room Service is overpriced, EVERYTHING there...

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Helpful?
1Thank neriusbk
Costa Rica
Reviewed 1 week ago

If you need to go to Guatemala, for any reason take this option, close to all attractions, you can enjoy a nice dinner on the hotel, or a drink (zacappa local rum), or just walk to any close places, is a safe area, and its about 1 hour away from Antigua! Love that place, the rooms was clean, nice and...

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Helpful?
Thank Federico G
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

Guatemala City, Guatemala
Reviewed 2 weeks ago

We have always enjoyed staying at this location. There is shuttle service to and from the airport to/from the hotel. The shuttle service is every hour on the hour. And we have been fortunate not to wait very long when we arrive at GUA airport for the shuttle to arrive. The pool is awesome. The service is good. The breakfast...

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Helpful?
Thank Judy S
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards,

Reviewed 2 weeks ago

Very nice hotel near the airport, zoo, restaurants etc. What I liked most was the hotel was very secure and safe. There were always security people standing at every entrance and all around the property. The staff were very quick to take care of any request or need. They also ran a free shuttle to and from the airport every...

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Helpful?
Thank Paul M
BarceloManager, Channel Manger at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards

Hayling Island, United Kingdom
Reviewed 2 weeks ago

stayed here for one night, 10mins approx. from airport so very handy. Very nice hotel, a good choice of buffet breakfast, staff very pleasant and attentative in restaurant. has an airport shuttle bus which I think runs hourly.

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Helpful?
Thank Timber2013
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards,

seattle
Reviewed 2 weeks ago

I was delighted to find a very high quality hotel in the middle of Guatemala City. Room was large, spacious, and beautifully appointed. Bed super comfortable. Large, lovely bath. Staff extremely friendly and helpful. All for a mere $77.00 per night. Delicious food in hotel restaurant as well, again very reasonable priced. AS a single traveler, I felt very safe...

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Helpful?
Thank jane p
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

los Angeles
Reviewed 3 weeks ago via mobile

We stayed here 1 night with my family. We booked online since it was cheaper. The hotel was very nice, clean, and welcoming. They also provided us with free airport transportation. Will come back and stay here.

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Helpful?
1Thank debora118
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

St. Louis, Missouri
Reviewed 4 weeks ago

We stayed at the Barcelo when we first arrived in Guatemala and knew that we would not be able to make it to Lake Atitlan. The room was comfortable and was as expected. It was clean with a nice bathroom. The breakfast was very good. You cannot go wrong with an omelette. They have various fresh juices that are very...

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Helpful?
Thank CANDD1
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel with the members of Tripadvisor. We are pleased to know that we have met your expectations regarding our services. We hope to see you soon at Barcelo Guatemala City Hotel. Best regards.

Jupiter
Reviewed 4 weeks ago

Stayed two nights in Guatemala on first trip to the country. Hotel is excellent, i.e., close to airport, amenities, pool, breakfast, etc. On our return at the end of trip we chose a different hotel, simply because of the walking around possibilities. Barcelo, while near shopping and restaurants, requires a precarious walk across Reforma traffic to reach them. I would...

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Helpful?
Thank travelbarb
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards,

Cincinnati, Ohio
Reviewed 4 weeks ago

We stayed here for two nights when we first arrived in Guatemala. We had a corner room on a higher floor with two outdoor patios and nice views of Guatemala City. The hotel is a bit outdated but the price is right. It's in a great location, near the airport but you wouldn't know it. The buffet breakfast was included...

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Helpful?
Thank Amy L
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel with the members of Tripadvisor. We are pleased to know that we have met your expectations regarding our services. We hope to see you soon at Barcelo Guatemala City Hotel. Best regards.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 

Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $92 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Despegar.com, Travelocity, Expedia, Hotwire, Barcelo, Hotels.com, TripOnline SA and HotelQuickly so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo
Hotel Style:
#2 Spa Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#7 Business Hotel in Guatemala City
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Questions & Answers

Here's what travelers have asked, with answers from Barcelo Guatemala City staff and other travelers.
24 questions
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Keswick, Virginia
Washington
10 months ago
California
Toronto, Canada
8 months ago
3 months ago

See all questions (24)

Questions? Get answers from Barcelo Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher Floors ! allways, oh and pay for the wifi option”
FedeG318, 1 week ago | Read review
“Select the tower with views to the airport and the higher the floor, the better.”
CANDD1, 4 weeks ago | Read review
“Rooms overlooking the pool area, not the street are less noisy!”
Chuckswade, Mar 21, 2017 | Read review
“Higher floors are less nosier.”
laslo, Mar 13, 2017 | Read review
“Suites were extremely nice - worth more, especially if a family.”
  • Very nice suites on 11th floor.
Jimbobka, Mar 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question