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Barcelo Guatemala City

Certificate of Excellence
4.5 of 5
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7 Avenida 15-45, Guatemala City 01009, Guatemala
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1 room 1 adult
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Barcelo Guatemala City
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1,007 Reviews from our TripAdvisor Community

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Mississauga, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

The room was fine and as expected. But everything else was just wonderful! The hotel was so close to the airport but not noisy. The breakfast was in a very cosy nicely appointed restaurant and had everything to offer that you could think of. The service was friendly. We were pointed in the direction of the business centre for information... More 

Helpful?
Thank LeneM676
Petersburg, Virginia
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been coming here for the past four years now and love it here! The hotel has a really nice appearance. It has several restaurants inside. You can eat a buffet at one of the restaurants for breakfast and it is AMAZING! I love the food there! It tastes so good, there's so much variety, and the eye appeal is... More 

Helpful?
Thank Gerryp84
Wellington
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Large hotel very convenient for airport. Very well appointed and exceptionally comfortable. Slightly spoiled by somewhat slow check in. Large room with balcony overlooking the city. Excellent breakfast.

Helpful?
Thank Michael L
Annandale, Virginia, United States
Level Contributor
171 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Arrived late with only one person at the front desk. Not a good time to wait in line and there were two people in front of us at this late hour. Got to room to find two double beds instead of King. Too late to bother to change for a one night stay. Bathroom sink and tub did not drain... More 

Helpful?
Thank Barbara A
Santiago, Chile
Level Contributor
202 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Having booked a few months in advance we got a room for US$75 for the night. Wifi is extra but works well throughout the hotel. We used the pool, steam room and sauna. Breakfast was a buffet. As we had a morning flight we were early but the room was still pretty busy but enough time to get a fair... More 

Helpful?
Thank Richard S
Minneapolis, Minnesota
Level Contributor
99 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago

We had luxury accommodations including a balcony with great view of the volcanoes. The breakfast buffet has a huge variety of well prepared food. The staff, especially at the business office, was very helpful arranging for cabs and tours. All for about $85. 00 a day. As for the $10.00 internet charge (a management mistake in my estimation), we just... More 

Helpful?
Thank 662marc
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and staff. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards More 

Tappan, New York
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good hotel, well-situated in city. Clean, excellent food. Staff was inconsistent. Great for event staff and business center staff (especially Astrid ) were incredibly helpful, despite limited resources. Reception staff less than expected. Rooms nice, and for once, had sufficient outlets (always a problem when traveling ). I would definitely recommend for business.

Helpful?
Thank CSL122
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards. More 

Langhorne, Pennsylvania
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed three nights as part of a Gate 1 package. Staff all speaks English. Upon arrival, our room was not ready so we headed over to the sports bar and had a beer. Several other tables occupied by fellow gringo's from U.S. Friendly bartender and staff. Wondered around main floor. Several nice gift shops, main dining room, and sushi restaurant,... More 

Helpful?
1 Thank jandcsmdb
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards, More 

Atlanta, Georgia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent three nights here & this is a nice hotel with plenty of restaurants within walking distance. Seems safe for walking in the immediate area. Only 10 minutes to the airport. However in the days of free wifi in most hotels, restaurants & some airports they still charge $10.00 per day.

Helpful?
Thank Tomatlanta656
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards, More 

Tegucigalpa, Honduras
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Well first the good. Nice hotel 'looks' clean. Nice front desk. Now if you like to be late outside of hotel be carefull you might find yourself arguing to get to your room. Hotel lock down at 1130 pm. or so they say. I felt like i was either a thief or the president to many guards in premises. Also... More 

Helpful?
Thank Aferrer001
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló. We are sorry that during your stay you have suffered those inconveniences . Your comments will help us to continue improving our service and quality standards. Best regards. More 

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