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Grand Tikal Futura Hotel

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Grand Tikal Futura Hotel
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517 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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Leonia, New Jersey
Reviewed yesterday NEWvia mobile

Very comfortable spacious hotel room that was very clean. Excellent communication with staff via email to confirm free airport pick up. Driver waiting with large sign. Accommodating check in staff that answered all questions. Excellent breakfast!!!!! Will recommend and stay again when passing thru the city.

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Helpful?
Thank Melinda A
sacramento, ca
Reviewed 3 days ago NEW

This is the fourth time I have stayed at this hotel as I was passing through Guatemala City to other locations. It is conveniently located and they do offer an airport pickup. The rooms are spacious and very clean and the beds super comfortable. Most of the staff at the hotel are very friendly, helpful and efficient. Some of the...

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Helpful?
Thank aprilSacramento_Ca
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience. We value your feedback and it helps us to improve our service. We are very glad you enjoyed your stay in our renovated guestrooms. Please accept our sincere apologies for the inconvenience experienced during the time of your booking, we will share your comments with our front desk...

Los Angeles, California
Reviewed 3 days ago NEW

Had a great experience and appreciated the Expedia Gold upgrades. I am sued to Platinum and Gold at major hotels and was not sure of what to expect. On arrival, went to the 9th floor for VIP floor check-in and was given a corner room with an excellent view of Volcan Agua all the way in Antigua. The pool, jacuzzi,...

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Helpful?
Thank legacyLA
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, It was a pleasure to welcome you to Grand Tikal Futura Hotel. Thank you for letting us know how much you enjoyed your stay at our Hotel and your compliments on our facilities and service. We look forward to welcoming you back on your next stay! Kind regards, Leonel Villasmil General Manager

Miami, Florida
Reviewed 1 week ago

Overall experience very good. I stayed in a Master Suite which was a wonderful room, spacious, modern, nice furniture, great bed. Premium Club is average as hours open are not to convinient and do not offer as much as other premium club. Had breakfast at the restaurant very good food and great service. Bar area is great very up to...

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Helpful?
Thank cobicollection
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, It was a pleasure to welcome you to Grand Tikal Futura Hotel. Thank you for letting us know how much you enjoyed your stay at our Hotel and your compliments on our facilities and cuisine at Hibiscus Restaurant. We look forward to welcoming you back on your next stay! Kind regards, Leonel Villasmil General Manager

Dhaka Division, Bangladesh
Reviewed 2 weeks ago via mobile

This hotel interior is cute. I stayed this hotel many times. Room is big and clean. Very easy to get everything from here. It's a complex where have shopping mall, cinema, Casino everything. Stuff are little bit rudy. Food quality is very good.

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Helpful?
Thank Mehedi44
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Grand Tikal Futura Hotel. We are pleased to know that you enjoyed your stay at our Hotel and we appreciate your compliments on our spacious guestrooms, facilities and all the features that Grand Tikal Futura complex has to offer. We hope to have you again as our...

Reviewed 4 weeks ago

Despite the fact that the hotel is under construction, I would still normally have given the property a 5 star review: the room is nice. Beds comfortable. Service was great! Shuttle was on time and the driver was exceptional. The atrium is something of an acquired taste: reminiscent of an airport Embassy Suites in the 1990s. The major issue was...

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Helpful?
Thank Jetsetkong
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience. We value your feedback and it helps us to improve our service. Please accept our sincere apologies for the inconvenience experienced during your stay with us in regard with our renovation, we are currently working on improving our facilities and services to provide you with a better experience....

Reviewed 4 weeks ago via mobile

One of nice hotels in city. It was good that they provided shuttle service which you can avail if you arrive before MDN . They have nice restaurant which serves buffet breakfast. Rooms are clean and big. Their check in and check out is slower and also they don't have any business center at hotel. Overall I am very satisfied...

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Helpful?
Thank Ahmed503
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, It was a pleasure to welcome you to Grand Tikal Futura Hotel. Thank you for letting us know how much you enjoyed your stay at our Hotel and your compliments on our facilities and cuisine at Hibiscus Restaurant. We look forward to welcoming you back on your next stay! Kind regards, Leonel Villasmil General Manager

Dallas, Texas
Reviewed January 11, 2017

Ive been to guatemala 3 times now and have stayed in this hotel each time. It's beautiful, elegant, clean, and has great restaurants! I love the customer service and how comfortable you are here. I can't wait till my next visit!

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Thank ZacharyGriner
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, It was a pleasure to welcome you once more to Grand Tikal Futura Hotel. Thank you for letting us know how much you enjoyed your stay at our Hotel and your compliments on our facilities and staff. We look forward to welcoming you back on your next stay! Kind regards, Leonel Villasmil General Manager

Reviewed January 3, 2017 via mobile

This hotel is currently under construction. It is very noisy. The pool is not open right now. The room is large, modern and clean. However, the constant drilling (?) or jack hammering (?) is disturbing. Adjacent to a mall with a theater, shopping and what appears to be many fast food options

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Helpful?
Thank Andrea A
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience. We value your feedback and it helps us to improve our service. Please accept our sincere apologies for the inconvenience experienced during your stay with us in regard with our renovation, we are currently working on improving our facilities and services to provide you with a better service....

Kiev
Reviewed December 30, 2016 via mobile

Stayed here for Christmas. The place was undergoing some renovations but it didn't disturb us. The room was spacious and equipped with all the necessities. Complimentary water and coffee are in the room and were replaced during every cleaning of the room. The swimming pool area is also very nice and offers jacuzzi. Christmas buffet dinner was outstanding, offering everything...

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Helpful?
Thank Iryna_2201
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Grand Tikal Futura Hotel. We are very pleased to know that you enjoyed your stay at our Hotel and we appreciate your compliments on our spacious guestrooms, facilities and dining experience at Hibisbus Restaurant. We will share your comments with our staff and we hope to have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Hibiscus Restaurante
Hibiscus Restaurante
Cuisines: Mediterranean, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Grand Tikal Futura cuenta con 205 elegantes habitaciones, decoradas con exquisito buen gusto, brindando un sofisticado confort y la garantia del mejor descanso. Su portafolio lo componen 138 Habitaciones Deluxe, 38 Habitaciones Royal Floor, 14 Suites Ejecutivas, 12 Master Suites, 2 Suites Diplomaticas y 1 Suite Presidencial. Para satisfacer las necesidades del viajero de negocios, el Hotel Grand Tikal Futura ofrece en sus remodeladas habitaciones todas las innovaciones, facilidades y servicios que pueda requerir, entre otros, internet inalambrico de 6 Mb de velocidad y router individual en cada habitacion, disponible ademas en cualquier area del hotel, dos (2) unidades de telefono con doble linea telefonica, plancha y planchador, amplia cajilla electronica de seguridad con lector de aperturas, una variada seleccion de productos de alta calidad para el bano, suaves y exquisitas toallas extra largas de algodon con mayor absorcion, espejo de bano con aumento especial e iluminacion ideal para el maquillaje o el afeitado, sabanas, duvets de algodon y variado menu de almohadas, radio - reloj despertador, TV con pantalla de alta definicion LED de 32 pulgadas y mas de 80 canales de television por cable, acceso a un puerto de multiples conexiones –jack pack- que facilitara la conectividad de cualquier equipo electronico. El Hotel Grand Tikal Futura forma parte del impresionante Complejo Tikal Futura, integrado por varios componentes, entre ellos, dos torres de oficinas corporativas de veinte niveles cada una, centro comercial con mas de 170 variados locales comerciales, food court con mas de 30 opciones de restaurantes de comida rapida; “CINEFLICK” compuesto por cinco (5) salas de cine con tecnologia digital y proyeccion 3D, Teatro “Las Mascaras”, escenario ideal para obras de todo genero. Otro componente importante que conforma el Complejo Tikal Futura es el Centro de Convenciones y de Exposiciones, el recinto ferial mas grande de Centroamerica, con capacidad para albergar simultaneamente hasta 7,400 personas. Adicionalmente contamos con un portafolio de 15 salones -de variados tamanos- especiales para celebrar todo tipo de reuniones, convenciones, conferencias y celebraciones especiales. Igualmente, tres (3) salas de auditorios para realzar eventos de caracter corporativos y culturales. Para la comodidad y seguridad de nuestros visitantes, el Complejo Tikal Futura ofrece 3 sotanos de estacionamientos con capacidad para 1,500 vehiculos. ... more   less 

Additional Information about Grand Tikal Futura Hotel

Address: Calzada Roosevelt 22-43 | Zona 11, Guatemala City 01011, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $97 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Tikal Futura Hotel 4*
Number of rooms: 205
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Also Known As:
Hotel Grand Tikal Futura
Grand Tikal Futura Guatemala City
Grand Tikal Futura Hotel Guatemala/Guatemala City
Hotel Style:
#2 Spa Hotel in Guatemala City
#3 Family Hotel in Guatemala City
#3 Romantic Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#8 Business Hotel in Guatemala City
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Questions & Answers

Here's what travelers have asked, with answers from Grand Tikal Futura Hotel staff and other travelers.
6 questions
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Questions? Get answers from Grand Tikal Futura Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make certain to check the toilet to ensure it is functional and hygienic.”
 of 5 bubbles Jetsetkong, 4 weeks ago | Read review
“All the rooms (5th floor & higher) have city views and are very nice.”
 of 5 bubbles Dee53717, Dec 15, 2016 | Read review
“Go find other hotel! Trust me”
 of 5 bubbles Syai Achmad, Oct 28, 2016 | Read review
“I have no observation because the attention was excellent”
 of 5 bubbles 509RICARDOL, Oct 24, 2016 | Read review
“nothing to say, every thing ok”
 of 5 bubbles juanfernandob234, Sep 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question