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The Westin Camino Real Guatemala

Calle Camino Real 0-20, Guatemala City 01010 Guatemala
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Guests1 room, 2 adults, 0 children
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Traveler (413)
Panoramas (33)
Room & Suite (193)


Travelers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Bronze level
Welcome to The Westin Camino Real Guatemala, your Guatemala City “home away from home.” The Westin Camino Real Guatemala aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Nearby landmarks such as Mezquita Aldawa Islámica de Guatemala (0.7 mi) and La Merced (0.8 mi) make The Westin Camino Real Guatemala a great place to stay when visiting Guatemala City. As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is easy, with free wifi available. Guests have access to a concierge and room service while staying at Westin Camino Real. In addition, Westin Camino Real Hotel offers a pool and a poolside bar, which will help make your Guatemala City trip additionally gratifying. During your visit, be sure to check out a popular Guatemala City lobster restaurant such as Gracia Cocina de Autor, which is a short distance from Guatemala City Westin. If you’re looking for something to do, Zona Viva (0.2 mi), National Museum of Archaeology and Ethnology (0.9 mi), and Museo Popol Vuh (1.0 mi) are a nice way to spend some time, and they are all within walking distance of Guatemala City Westin. The Westin Camino Real Guatemala puts the best of Guatemala City at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Public wifi
Hot tub
Outdoor pool
Heated pool
Breakfast buffet
Poolside bar
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Room service
Flatscreen TV
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1,019Reviews9Q+A100Room tips
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Popular mentions
I really enjoy staying at the WCR. The service is phenomenal. From the app chat to the airport shuttle to the arrival to the restaurant to the executive lounge, the people are excellent. This is now my 4th time at this property and many of the people now know me by name which is special. The property is a bit old but I’m excited to see the modernization that is going on now. I’m looking forward to coming back! Thank you for treating your elites and repeat customers so well
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Having stayed at the WCR multiple times in the past, I have stayed there twice in 2019, for a total of seven nights, wondering what the Marriott's acquisition of the property would do to this wonderful hotel. No worries: it's the same hotel but with improvements including super-fast WiFi; free breakfast; and an updated gym (that was great even before). I checked into a room late one night that hadn't been serviced in a few days: staff was on top of it the next morning, with all the "stuff" -- pens, free water -- and they fixed a broken toilet handle. When WiFi went out for Apple product users on Saturday, the hotel was on top of it, too (some guy had four Apple external drives hooked up simultaneously, causing the server to shut down). A big shout out to Alfonso Alvarado, who personally called me with updates on the status of the WiFi repair. You don't get this kind of service everywhere. The WCR costs more than some other hotels, but if you need to work; work out; and want a drop deal gorgeous view of volcanoes, this is the place. A tip: The WCR's location is far better than the Barceló's another luxury hotel. The location of the Barceló is deceptive: even though it looks like it's across the street from the WCR, and it theoretically is, the three blocks that separate the two hotels represent a world of difference. In zone ten, where the WCR is located, there are dozens of restaurants and shops within safe walking distance (but be aware of who's around you, crime abounds in Guatemala), while the Barceló, in zone nine, is a tourist or business person's no-man's land, with just a McDonald's and a bunch of dreary office building to recommend it. Both hotels are essentially a ten-minute ride from the airport (although if your flight is mid-day make sure you leave enough time, because there's traffic).
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Response from SthephanyCorado, Director de Relaciones Públicas at The Westin Camino Real Guatemala
Responded 1 week ago
Dear Jean-Marie S, Welcome back home! We are happy to know that you visited us again and that you stayed twice during this year... and even better that you had an excellent experience enjoying the super-fast WiFi, the devious breakfast, the updated Westin Workout and all the facilites around the hotel. Please, come back soon! Best regards.
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Truly a Five Star hotel located in the best area in Guatemala City. Full service gym/spa with a beautiful outside pool. The landscaping at the pool will make you forget your in the center of the city. The full breakfast buffet offered at the “El Cafetal” (name of the main dining room) is a world class breakfast! Food service and quality at its best. Front desk staff, very knowledgeable and resourceful. As an EliteMember I took advantage of “The Westin Club” on the executive floor. Immediately I started to receive the exclusive , personalized and exceptional service that Eunice Guerrero and Fernando Galicia, from the concierge lounge, delivered during my entire stay. I’m in the service industry and greeting the customer by name and with a friendly smile is the key for a repeat customer. I’m planning my next business trip to Guatemala and I’ll be delighted to see these two great, customer service oriented employees again in the lounge! Please, let your employees know of their exceptional service.
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Response from SthephanyCorado, Director de Relaciones Públicas at The Westin Camino Real Guatemala
Responded 2 weeks ago
Dear Joweymel, Thanks for your lovely review, your comments make us feel really happy and glad because we know how great Eunice, Nery and all our staff members made you feel during your stay. The best of this is to know that you are an expert in the service industry, so is not that easy to exceed your expectations... it makes us feel even better! I'm sure that Eunice and Fernando will be more than happy to welcome you the next time you visit Guatemala. Best regards.
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During my stay at the Westin I had the pleasure of meeting some great staff members, Nery, Fernando, Wendy, and Eunice.These individuals provided superb service that has me looking forward to my next visit here. They truly made me feel as though I was amongst friends by their down to earth and genuine personalities, while maintaining their professionalism with their kind and hospitable service. If in Guatemala I would recommend staying here and would suggest taking the time to know the aforementioned individuals. Thank you guys for my wonderful stay 😁
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Response from SthephanyCorado, Director de Relaciones Públicas at The Westin Camino Real Guatemala
Responded 4 weeks ago
Dear Antonio, Thank you for this wonderful review, this is the result of the great job that Nery, Fernando, Wendy and Eunice always make. We feel so happy to know that they made you feel as though you were amongst friends. Please come back soon! Best regards.
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I had a work trip and I was very well treated since the first day. The Waitress Sonia was very nice with me, and the waiters Michael, Javier and Gary too. Very polite and excellent professionals. They made the difference on the time I was at Guatemala. Best regards Beatriz Brazil
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Response from SthephanyCorado, Director de Relaciones Públicas at The Westin Camino Real Guatemala
Responded 4 weeks ago
Dear Beatriz, Thank you for letting us know the great experience you had during your stay with us. We feel so happy to know that Sonia, Michael, Javier and Gary made the difference and made you feel so well. Come back soon! Best regards.
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$153 - $258 (Based on Average Rates for a Standard Room)
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GuatemalaGuatemala DepartmentGuatemala City
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