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The Westin Camino Real

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The Westin Camino Real
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558 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Florida
Level Contributor
108 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is about 15 to 20 minutes from the airport and it has a posted airport shuttle schedule. The outside (building façade) is a bit different and may not appease everyone. Overall, everything in the public areas was in good shape and clean. There was plenty of staff around to be accommodating to anyone's needs. Most of them did... More 

Helpful?
Thank dooandherb
1 review
2 of 5 stars Reviewed 4 days ago NEW

Apparently this property has undergone a recent renovation, resulting in rooms with no windows. The room that I was in was coffin-like and it was a completely unnerving experience. Incredibly, even without a window, there was still considerable street noise. I will never stay at this hotel again.

Helpful?
Thank Karen W
Mexico City, Mexico
Level Contributor
13 reviews
6 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

It is a good hotel for business trip... the gym is really good!!!!!! the service is good!!!!!! the rooms are kind of old they need some update, the A/C on the Lobby wasn't working, the launch breakfast is good and centric. I will gave a 8 over 10.

Helpful?
Thank PpAlex77
Los Angeles, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 1 week ago

There's a lot this remodeled hotel has going for it: It carries the Westin banner, it's been extensively remodeled, it’s centrally located in Guatemala City near the airport, it’s in one of the (only) safer areas of GC, it’s well staffed with bilingual professionals, food and beverage outlets are all top-notch, and there’s a convenient shuttle to the airport every... More 

Helpful?
Thank Mark I
Hong Kong, China
Level Contributor
133 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Been there last month for business. Staff is very efficient. Location of the hotel itself is ok since there's not much to see nor to do nearby, but it is near the airport. Standard rooms are relatively small, but very comfy and quiet. Breakfast was, honestly, the best breakfast I've eaten in a luxury hotel ever. Everything was fresh, tasty... More 

Helpful?
Thank SamuelHarvey
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear samueldivita, It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Regards, More 

Diamond Bar, California
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located along one of the main avenues in Guatemala City and close to the airport. Also, the hotel is in one of the safest areas of the city. Rooms are clean and spacious. The bathroom is clean and the shower tub ample. Hotel staff are corteous and ready to help. The breakfast at the restaurant is delicious... More 

Helpful?
Thank Fredito67
Luisa B, Front Office Manager at The Westin Camino Real, responded to this review

Dear Fredito67, Thanks for your comment. We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Regards, More 

Sydney, Australia
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I recently stayed her for two night. The hotel is close to the airport so very convenient when you are on a late flight. We had two rooms and they were really nice, big room and a huge comfortable bed. Our teens room had a bad smell the following morning and we asked if it was possible... More 

Helpful?
Thank Mandie1
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Mandie1, We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Thanks for your comment! Regards, More 

Riverside, California
Level Contributor
208 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this Hotel is located in the Zona viva, great location close to restautants, bars, etc within walking distance Hotel is really beautiful. lobby and all areas of he hotel are upscale and luxurious. Really a gorgeous beautiful pool too. Room was a lil small and the room I got did not have a nice view. had a view of the... More 

Helpful?
Thank ericucho n
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear erichucho n, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. Regards, More 

Dhaka Division, Bangladesh
Level Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This is first time stay Westin in Guatemala City. I stayed maximum hotel in Zona viva in Guatemala City for my work purpose. This hotel not value for money than others 4/5 star hotel in Guatemala City. Room are very small, bathroom also small. No have any curtesy for guest in room service. Toilet kits are very limited. Every thing... More 

Helpful?
Thank Mehedi44
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Mehedi44, Thanks for your comment! Please accept our sincere apologies for the inconvenience you may have experienced during your stay. Regards, More 

Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 9, 2016

Traveled to Guatemala with a group. The room I was given had no view. It looked at the roof and other rooms, that was disappointing. The desk won't accept foreign currency that is torn or ripped. The breakfast was great. We enjoyed the pool. All in all this is a nice place to stay.

Helpful?
Thank donna s
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear donna s, Thanks for the time to write about us. We will make everything in our power to make sure this won’t happen again, your comment will be handle in a serious and strict way. We already sent your comment to the department in charge of it. Regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting

Additional Information about The Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $139 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Camino Real 4.5*
Number of rooms: 271
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
The Westin Camino Real Guatemala/Guatemala City
Hotel Style:
#1 Green Hotel in Guatemala City
#5 Spa Hotel in Guatemala City
#6 Romantic Hotel in Guatemala City
#7 Luxury Hotel in Guatemala City
#11 Business Hotel in Guatemala City
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