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The Westin Camino Real

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547 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Sydney, Australia
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family and I recently stayed her for two night. The hotel is close to the airport so very convenient when you are on a late flight. We had two rooms and they were really nice, big room and a huge comfortable bed. Our teens room had a bad smell the following morning and we asked if it was possible... More 

Helpful?
Thank Mandie1
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Mandie1, We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Thanks for your comment! Regards, More 

Riverside, California
Level Contributor
205 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

this Hotel is located in the Zona viva, great location close to restautants, bars, etc within walking distance Hotel is really beautiful. lobby and all areas of he hotel are upscale and luxurious. Really a gorgeous beautiful pool too. Room was a lil small and the room I got did not have a nice view. had a view of the... More 

Helpful?
Thank ericucho n
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear erichucho n, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. Regards, More 

Dhaka Division, Bangladesh
Level Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

This is first time stay Westin in Guatemala City. I stayed maximum hotel in Zona viva in Guatemala City for my work purpose. This hotel not value for money than others 4/5 star hotel in Guatemala City. Room are very small, bathroom also small. No have any curtesy for guest in room service. Toilet kits are very limited. Every thing... More 

Helpful?
Thank Mehedi44
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Mehedi44, Thanks for your comment! Please accept our sincere apologies for the inconvenience you may have experienced during your stay. Regards, More 

Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Traveled to Guatemala with a group. The room I was given had no view. It looked at the roof and other rooms, that was disappointing. The desk won't accept foreign currency that is torn or ripped. The breakfast was great. We enjoyed the pool. All in all this is a nice place to stay.

Helpful?
Thank donna s
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear donna s, Thanks for the time to write about us. We will make everything in our power to make sure this won’t happen again, your comment will be handle in a serious and strict way. We already sent your comment to the department in charge of it. Regards, More 

Grand Cayman
Level Contributor
298 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having visit this hotels years ago, actually over 25 years ago, I'm glad to see that the quality of service, property maintenance, and ambiance have not change. Great location in the middle of one of the best areas in the city, great rooms and much more. Nice pool and gym facility, many restaurants, one problem the city has some many... More 

Helpful?
Thank wrp57
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear wrp57, Thanks for your comment! We deeply value your relationship with The Westin Camino Real Guatemala and are committed to providing you with the highest level of service simply because our customers deserve the very best. Regards, More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is in a good location with lots of restaurants near by. The best part of the pool which is large and very clean. Plenty of tropical plants around and very relaxing. The gym is also really nice and well equipped. You can take a nice steam as well. The bar service was ..ok.. We went to the restaurant... More 

Helpful?
Thank Tim A
Luisa B, Director de Relaciones Públicas at The Westin Camino Real, responded to this review

Dear Tim A, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel... More 

Houston, Texas
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Without a doubt this is a beautfiully appointed and nice hotel. It has a great pool area, restaurants and a very nice club level lounge. However and this is a big However I am not the satisfied customer I should be. My father and I are staying at this porperty on business and our rooms were booked using our customer's... More 

Helpful?
1 Thank Sherina A
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Sherina A, Please accept our sincere apologies for the inconvenience you may have experienced during your stay, we deeply apologize for that and we are sorry that you were disappointed these time, on behalf of The Westin Camino Real, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality at your visit... More 

Washington DC, District of Columbia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is clean and modern and is located in a safe area of Guatemala City. The hotel has a really nice workout room but what is really special is the eucalyptus infused steam room. It is very relaxing and I went many times during my stay. The free breakfast is nice and the staff is very attentive.

Helpful?
1 Thank Oli-Ben-Zani
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Oli-Ben-Zani, It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Regards, More 

Washington DC, District of Columbia
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

You go to Guatemala city. You want to come back to America alive. You dont want to get mugged. All you want is to do your job and be safe and sound. Who has time for luxury?? Who thinks of exclusivity in Central America crime ridden, children immigrant towns?? But you guessed wrong. Westin Camino Real is one of the... More 

Helpful?
Thank localsurf
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear localsurf, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as... More 

Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Always stayed at the intercontinental. This was a nice place, almost across the street from intercontinental. Limited outlets in the room, but otherwise as would be expected from a Weston or Marriott type. Close to restaurants and some shopping. Starbucks is nearby and I walked there. Safe area. The fitness center is included in room rate and is a very... More 

Helpful?
Thank Rob A
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Rob A, Thank you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $135 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Camino Real 4.5*
Number of rooms: 271
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
The Westin Camino Real Guatemala/Guatemala City
Hotel Style:
#1 Green Hotel in Guatemala City
#5 Spa Hotel in Guatemala City
#6 Romantic Hotel in Guatemala City
#7 Luxury Hotel in Guatemala City
#11 Business Hotel in Guatemala City
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