Clarion Suites Guatemala City

Clarion Suites Guatemala City

14 Street 3-08 Zona 10, Guatemala City 1010 Guatemala
Traveler (226)
Panorama at the Clarion Suites Guatemala
360
Panoramas (24)
Suite con piso laminado
Room & Suite (210)

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About

4.5
#7 of 58 hotels in Guatemala City
Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.3
Clarion Suites Hotel is located at the heart of the "Zona Viva" the commercial district of Guatemala city, near from the most important Offices, International Banks, Embassies, Organisms, Restaurants, Entertainment Center and the most exclusive Malls. It is the only hotel in Guatemala that has the ALL SUITES concept, with 172 suites of 52 square meters.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Baggage storage
Parking garage
Wifi
Restaurant
Breakfast available
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish

Location

14 Street 3-08 Zona 10, Guatemala City 1010 Guatemala
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
La Aurora Airport
530Reviews4Q+A57Room tips
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Detailed Reviews
Dan0001 wrote a review Feb 2020
Scarborough, Maine476 contributions134 helpful votes
4.0 of 5 bubbles
The suites are large and comfortable and the price is usually one of the more competitive in the area...basically a good deal for the money. They usually allow for an early check in which I also appreciate. They also seem less up tight about having outside guests visits than some of the other Guatemala City hotels.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Revenuemanager502, Revenue Manager at Clarion Suites Guatemala City
Responded Feb 13, 2020
Thank you for taking the time to share your comments, we are glad your stay was comfortable. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suznoni wrote a review Jan 2023
West Sussex, United Kingdom91 contributions49 helpful votes
4.0 of 5 bubbles
This all suites hotel is great value for money. The rooms are huge and breakfast is included. They are a little dated but very clean with comfy beds. Concierge will organise a taxi for you from the airport to the hotel for 10USD, it only takes 10-20 mins depending on traffic. Stunning breakfast area with waterfall and plenty of food choices.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirza Santos, Otros at Clarion Suites Guatemala City
Responded Jan 20, 2023
Thank you for taking the time to share your comments regarding your recent stay at our hotel. Your feedback is very important to us and we are glad your stay was comfortable exceeding your expectatioms.. We hope to see you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Athena53 wrote a review Apr 2024
Kansas City, Missouri1,826 contribution328 helpful votes
+1
5.0 of 5 bubbles
I stayed two nights in this hotel with a small tour group. We’d just spent two nights in a small B&B in Copan Ruinas I enjoyed the contrast between the two. This is a high-rise with gym, refrigerator in the room, diligent housekeeping and reasonably-priced room service.

I wasn’t feeling well the first morning and put out the Do Not Disturb sign. In the early afternoon when I was feeling better, they actually called and asked if I wanted housekeeping service! I did so they sent someone up.

I got room service the night before-Shrimp taquitos a la diabla. They arrived piping hot and were very good.

I didn’t check out the gym. Breakfast buffet was the largest and most varied of any on the trip so far. I felt bad that I’d missed the first day due to not feeling well!

Restaurants of every type available in walking distance. Just watch the traffic if you’re on foot!
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Filippo Z wrote a review Jan 2024
Lugano, Switzerland5 contributions6 helpful votes
1.0 of 5 bubbles
Avoid this hotel!
Rooms are ok, but service is the worst in the entire country.
Quite rude staff at the reception,
Been charged 60$ for additional breakfasts (30$/breakfast, more expensive than a 5 stars in Singapore).
It’s a robbery.

Cleaning people knock before 7 in the morning, so remember to put the “do not disturb” the day before.

Although paid 60$ for an additional person, the rude reception staff decided not to extend the free welcome cocktail to the second person.

A more than negative experience, going against the grain of all the other hotels in the country, where I received better and more professional treatment.
The stars do not define the goodness of a hotel, and Clarion is the confirmation of it
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirza Santos, Other at Clarion Suites Guatemala City
Responded Jan 12, 2024
Thank you for taking the time to share your comments, receive our apologizes for the misunderstanding for it we made a compensation. Your feedback is very important for us, we will work to improve areas of opportunity.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pantraveler wrote a review Apr 2021
Panama23 contributions20 helpful votes
3.0 of 5 bubbles
I have stayed two times in the last two months, first during 2 weeks and later only 1 week. Arrived tired from office and every time I choose to call room service the call either was not picked up, had to call at least 4 times, and twice I had to go down to ask personally what to order, other times I had to call the front desk to assist but was not of any help either. The rooms are clean and most of people is attentive, but the room service is just really bad.
I am recommending other colleagues to choose other hotels in the zone.
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Date of stay: March 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Clarion Suites Guatemala, Other at Clarion Suites Guatemala City
Responded May 25, 2021
Thank you for taking the time to complete our online survey regarding your stay at our hotel and sorry for the inconvenience you had during your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to improve our service to create an enjoyable experience for each of our guests. We hope to have the opportunity to serve you in a future stay!
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Allan A wrote a review May 2022
1 contribution
3.0 of 5 bubbles
Not suitable for business travelers more for tourists.

Unable to conduct meetings in the public areas (business , lounge, or patio). If you plan to relax or have a casual business discussion it will be very difficult. My clients (locals) and myself repeatedly asked for the music to be turned down, even slightly. We were told by the staff it was not possible as per management policy. It was to create an atmosphere to attract street business to the bar. The patio was impossible to sit out on as the large speakers are directly over your head.

There are better hotels in the area which are more suitable. Best for tourists for a stop over.
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Date of stay: May 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirza Santos, Otros at Clarion Suites Guatemala City
Responded May 21, 2022
Thank you for taking the time to share your comments about your stay at our hotel and sorry for the inconvenience you had during your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to improve our service to create an enjoyable experience for each of our guests. We hope to have the opportunity to serve you in a future stay!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
smartpickytraveler wrote a review Mar 2023
Boston, Massachusetts35 contributions30 helpful votes
2.0 of 5 bubbles
This hotel is well located and has an excellent staff very helpful. Good restaurant and dishes.
The rooms are of good size but the sheets and bedspreads were very worn as well as the towels , very few are provided. Only one small soap was available and few more bathroom supplies. Furniture outdated.
There is very noisy, mainly the rooms facing the volcanos as a disco is a few feet from the hotel and with the loudly music is impossible to sleep, it usually stops at 4;00 am every single day.
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Avoid rooms facing the volcanos because closer to a noisy disco near by.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirza Santos, Otros at Clarion Suites Guatemala City
Responded Mar 28, 2023
Thank you for taking the time to share your comments about your recently stay. We are glad our service met your expectations. Your feedback is very important for us, we will work to improve the facilities and amenities in suites. We will be awaiting for the opportunity to serve you in the future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hector C wrote a review Apr 2024
Toronto, Canada2 contributions
3.0 of 5 bubbles
While the rooms were okay, the service was terrible and the staff rude, going to the point of blankly making fun of me and my friends for complaining about the food we ordered being overcooked and smaller than advertised. Moreover, when we first came to our room, there was a stain on my bed, showing it was clearly the same sheets used by the previous guests, or that they just dont bother washing them after taking them off. In conclusion, i would not recommend coming to this hotel as it is clear they do not care about the guest’s experience.
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Date of stay: April 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with friends
Room Tip: Do not eat at «La Poza », as it is overpriced
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirza Santos, Other at Clarion Suites Guatemala City
Responded Apr 22, 2024
Thank you for taking the time to share your comments, receive our apologies for the inconvenience caused, we are working to improve our facilities, service and staff attitude. We look forward to the opportunity to serve you on your next stay.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Con B wrote a review Mar 2024
4 contributions
5.0 of 5 bubbles
Very nice suites. Comfy beds! Very spacious. Breakfast was very good with lots of food choices. Room had lots of plugs which seem to be hard to find in a lot of hotels. Staff very friendly. We had a late flight home but they were able to store our luggage which gave us the opportunity to do a bit of walking around the City.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirza Santos, Other at Clarion Suites Guatemala City
Responded Mar 11, 2024
Thank you for your review, we are pleased your stay was comfortable and helpfully, meeting your expectations. We will be awaiting to serve you in your next visit to Guatemala.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mauijonevan wrote a review Apr 2022
5 contributions
5.0 of 5 bubbles
I wanted to stay in the best district zone 10 our last day in Guatemala City. We found Clarion Suites to be at the top of the list for comfort and excellent location to get to the airport easily the next morning. The rooms were plush and the beds are comfortable. Filtered drinking water in the rooms was a big plus. La Poza, a Jungle room scene where the breakfast is served is really an experience, along with tropical plants, Myan rocks and a waterfall. Great breakfast and dinner house. Very attentive professional staff. The front desk printed our Boarding passes and vaccine requirements for the airport. Everything was excellent. 5 stars!
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Date of stay: March 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: All rooms have filtered drinking water, Comfortable beds, great view, safe location, close to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mirza Santos, Other at Clarion Suites Guatemala City
Responded Apr 4, 2022
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service,facilities and that our accommodations was fit your needs, exceeding your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our hotel.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Guatemala City area.
PRICE RANGE
$115 - $141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion suites guatemala city hotel guatemala city, clarion hotel guatemala city, clarion guatemala city, guatemala city clarion
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CLARION SUITES GUATEMALA CITY $115 ($̶1̶3̶8̶) - Updated 2024

Frequently Asked Questions about Clarion Suites Guatemala City
Which popular attractions are close to Clarion Suites Guatemala City?
Nearby attractions include Plaza Fontabella (0.2 miles), Zona Viva (0.08 miles), and Shakespeare's Pub (0.2 miles).
What are some of the property amenities at Clarion Suites Guatemala City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Clarion Suites Guatemala City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Clarion Suites Guatemala City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Clarion Suites Guatemala City?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Clarion Suites Guatemala City?
Conveniently located restaurants include Gianni's, The Market, and Cadejo Brewing Company Guatemala.
Are there opportunities to exercise at Clarion Suites Guatemala City?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Clarion Suites Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Does Clarion Suites Guatemala City offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Clarion Suites Guatemala City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Clarion Suites Guatemala City?
Many travelers enjoy visiting Palacio Nacional (3.1 miles).
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