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Hyatt Centric Guatemala City

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12 Calle # 2-25 Zona 10, Guatemala City 01010 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (219)
Dining (46)
Room & Suite (36)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Centric Guatemala City
Updated 09/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 80 hotels in Guatemala City
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
The Hotel is located at the best zone of Guatemala City. The hotel will feature upscale architecture, modern, comfortable and life style. The design of the rooms and common areas are inspired on the textiles of Guatemala that represents the culture and the textures of every Guatemala destination. The Hotel counts with 138 modern and life style guest rooms.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Paid internet
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
iPod docking station
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
344Reviews9Q+A11Room tips
Traveler rating
  • 290
  • 32
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  • 7
Time of year
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Popular mentions
faithea007 wrote a review Yesterday
Portland, Oregon1 contribution
Beautiful hotel, great customer service. The staff were helpful in getting us in touch with a place to get Covid tests since our arrival was after the time they had in-house testing. The rooms were clean, well stocked and homey feeling. Bed was comfy and the robes were a nice treat. The showers are awesome, good temp and great water pressure. I will definitely be back.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
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NunezPR wrote a review Jan 10
Puerto Rico1 contribution
Excellent staff and great location. Modern, clean, and perfect for solo or group traveling. René, the concierge, assisted my travels through rigorous scrutiny of the premises, and helped me surmount unexpected situations that surged along the way. Overall, a fantastic experience and a must for travelers seeking safe and invigorating experiences in Guatemala City.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
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Service
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krowell2022 wrote a review Jan 4
1 contribution
I had to travel to Guatemala unexpectedly during the pandemic. This hotel was fabulous in every single aspect. I had to ask a lot of questions before traveling and the staff was prompt and concise in all their messages. The entire hotel staff were kind, courteous, and caring. I have never had such good service in any hotel. This place was truly a wonderful experience. I am so thankful for all the help and good service. The breakfast is wonderful and the shuttle service to and from the hotel is so wonderful. I highly recommend.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
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Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 1 week ago
Dear Mr. Rowell Thank you for choosing us for your rest, we love to please each of your requests, without a doubt your comments motivate us to work hard every day so that our clients have incredible stays, we hope to see you soon.
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PJMorgan wrote a review Dec 2021
Northampton, United Kingdom22 contributions21 helpful votes
Very pleasantly surprised by the high standards of the hotel. Great facilities and ultra modern room. The staff were very attentive and helpful. Food in the restaurant was good and very reasonable. Overall a great experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 2 weeks ago
Dear Customer, We appreciate your comments, we love knowing that your stay was excellent, we hope to see you soon.
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Puakala wrote a review Dec 2021
Honolulu, Hawaii61 contributions3 helpful votes
+1
Located in a really convenient area next to a beautiful indoor/outdoor mall, a short walk from many great restaurants, combined with the fantastic service and comfortable rooms, our stay at the Hyatt Centric Guatemala City was a great experience. The rooms were nicely decorated and had everything convenient with things like auto lights under the nightstands, a small vanity mirror and cleverly designed window shades. Much appreciated those little details. The best feature was how quiet this hotel was - we slept so well. The concierge was very helpful and though I’m not usually fan of eating at hotel restaurants, theirs was great. Highly recommend.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded Dec 10, 2021
Dear Customer, We appreciate your preference in selecting us for your rest, thank you leave us your comments, we hope to see you soon
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PRICE RANGE
$141 - $261 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
138
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Frequently Asked Questions about Hyatt Centric Guatemala City
Which popular attractions are close to Hyatt Centric Guatemala City?
Nearby attractions include Plaza Fontabella (0.2 miles), Zona Viva (0.3 miles), and Shakespeare's Pub (0.1 miles).
What are some of the property amenities at Hyatt Centric Guatemala City?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Centric Guatemala City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Guatemala City?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Centric Guatemala City?
Yes, a parking garage is available to guests.
What are some restaurants close to Hyatt Centric Guatemala City?
Conveniently located restaurants include The Market, Cadejo Brewing Company Beerhouse & Grill, and Picasso Stone flame oven.
Are there opportunities to exercise at Hyatt Centric Guatemala City?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hyatt Centric Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Centric Guatemala City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Guatemala City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Centric Guatemala City?
The staff speaks multiple languages, including English and Spanish.