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X'tan Ha Resort

Traveler (1035)
360
Panoramas (9)
Room & Suite (282)
Certificate of Excellence

About

#23 of 56 hotels in Ambergris Caye
Location
Cleanliness
Service
Value
Certificate of Excellence
Escape to a tranquil, luxurious and romantic destination at X'tan Ha Resort, located just 7.2 Miles North of San Pedro Town. This truly exotic, tropical resort offers one bedroom suites, with spacious kitchens and living areas. Each villa offers a private verandah overlooking the pristine Caribbean Sea. X'tan Ha offers complimentary water sports- kayaks, paddle boards, and a water trampoline. X'tan Ha offers resort transfers upon arrival/departure from/to San Pedro town upon arrival and departure.
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Property amenities
Pool
Restaurant
Room service
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Hotel links
Visit hotel website
Offers & Announcements:50% off room rate
719Reviews
86Q+A
100Room tips
Traveler rating
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Popular mentions
This was a decent place to stay when we were in Belize. The rooms are woefully out of date and need to be updates. Lots of mosquitoes so be careful. Also the amount of seaweed that has to be cleaned from the beach each day by hotel workers was striking. We did not swim there as the seaweed smelled. The pier bar was a nice place to get a drink. The boat taxi picks you up very conveniently and you can go to other parts of the island conveniently.
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Nice quite secluded resort on the north end loved the staff and the new bar on the pier is a great addition to the stay. The food is local fresh and prepared by true chefs loved every minute the lagoon has a great abundance of sea life but do watch out for the lion fish there are a few but the local divers are doing a great job eradicating them as they are not native to the area and they are putting the reef back in balance
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Response from DirGuestSrv, Guest Relations Manager at X'tan Ha Resort
Responded Jun 4, 2019
Thanks for taking the time to share your review! We are happy to know that you enjoyed your stay. Our over-the-water beach bar is a highlight for many. The Belize Barrier Reef just offshore is home to many marine creatures. Lionfish are an invasive species that are now found throughout the Caribbean. There are local efforts to remove them and many restaurants serve lionfish on their menus. It's delicious! We hope to host you again in the future.
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Our first visit to Belize and Ambergris Caye was particularly good because we stayed the entire 12 nights at X'tan Ha. We were lodged in a garden villa on the backside of the property, which had a master bedroom and bathroom upstairs, as well as two smaller beds which could have accommodated two more people. We used that space for staging our gear and clothing. The kitchen was serviceable: full size fridge with freezer, stove top, oven, microwave, and enough counter space to prep food. Nice to have two pools on the property, as on windy days, the pool in back was more sheltered. Restaurant serves quality meals - breakfast through dinner. The best part of the stay was the staff - from the workers who labored daily to keep the sargasm raked out of the water and off the beach, to the maintenance staff, and kitchen/bar staff. Highly recommend taking the Sandy Point Resort transfer boat as they do a great job getting you efficiently from the airport to the resort.
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Response from DirGuestSrv, Guest Relations Manager at X'tan Ha Resort
Responded May 6, 2019
Thanks for taking the time to share our review with us! We are delighted to know that you enjoyed your first trip to Belize and that X'tan Ha was the perfect match for your vacation. We hope to host you again in the future.
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Normally we stay at all inclusive resorts so for us this was different. When we arrived at the resort we were greeted at the dock offered some rum punch and were brought to the front desk were we checked in and brought to our room the room was pleasant with a small kitchen separate bed room and a nice bathroom. We were on the second story with one room below us we had a great sea view.
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Response from DirGuestSrv, Guest Relations Manager at X'tan Ha Resort
Responded Apr 17, 2019
Thanks for taking the time to share your review with us. We are happy to know that your first vacation in Belize was a success and that your sea view villa had everything you needed. Should you choose to return to San Pedro, we hope to host you again.
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I never leave reviews on trip advisor but my experience really bugged me. Tl;dr. : I WOULD NOT recommend staying here When we arrived at the airport in San Pedro, we tried to arrange transport to the hotel and were told by airport staff that XTan Ha will send for complementary transport. We were not aware but pleasantly surprised. A taxi driver even told us that they reimbursed for a taxi from the airport strip to the water taxi so it seemed as if their service was quite excellent based on this initial experience. Then when we arrived at the facility (a good 30 min by boat from San Pedro), we checked in and were surprised by how much EXTRA you need to pay for outside of the cost of the hotel. For example, we were interested in exploring the Caye and thought about renting a golf cart... However, we quickly forgot that idea since the rental costs more than $200US/day. Another expense is if you lose your key or towels - that also costs more $$. (How many guests could have possibly lost their keys or towels that this is such an issue for them? I digress). Fast forward to the end of our trip when they charged $25US/person for our water transport to and from the hotel to San Pedro which we were initially told was complimentary. The most annoying part is that the only way to get from San Pedro to the hotel is by boat or land taxi ($50US each way and on a bumpy dirt road so not a great option). So that leaves you with two options for boats: the water shuttle service ($10US/person and leaves at scheduled times) and the other option being the Sandy Point Hotel's boat which also leaves at scheduled times as they make stops at many of their resorts. We were frustrated that this "service" was initially marketed as free and then once we were out at the resort and had no alternate mode of transportation were told about the high fees for this service. Nothing feels worse than a place charging you more because you are from the States and they have a "well, you can afford it" attitude. Furthermore, when we brought up how they did not inform us of these charges in advance and how we were blindsided they just shrugged and said that that is how it's done at their hotel. It was very deceptive and manipulative on their part and thus I WOULD NOT recommend this hotel.
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Response from DirGuestSrv, Guest Relations Manager at X'tan Ha Resort
Responded Apr 5, 2019
Thank you for taking the time to share your comments. It is unfortunate that a miscommunication led to your having such a negative experience. We do not offer complimentary resort transportation from San Pedro Town to the resort and this is clearly stated both on our website and in the pre-arrival information that every guest, including you, receives. Likewise, golf cart transportation is not included in your resort reservation and this is not something advertised or common practice in Belize. We do offer golf cart rental on-site for the convenience of our guests. We are sorry that your expectations for what is included in your reservation were out of reach. To clarify for any other travelers reading here: The cost for round trip transportation from San Pedro to our resort on arrival and departure only is US $25 per person and we never refer to it as complimentary. For more on travel logistics to Belize as stated on our website, please see below. The first step is to get to Belize. Belize’s International Airport is named Philip Goldson International Airport, code (BZE). Airlines that service BZE include: American, Avianca, Delta, United, TACA, Southwest, COPA and Tropic Air. Guests arriving in Belize must transfer via a regional flight to the island of Ambergris Caye, a scenic 17-minute journey that will take you over Belize’s Barrier Reef. Maya Island Air is Belize’s leading, domestic, commercial passenger airline offering Air Travel, Tours, Charters and Freight Services. They operate daily, scheduled flights to several destinations including San Pedro, Dangriga and Placencia. Maya Island Air is your convenient gateway to the many private islands, seaside resorts and mainland activities unique to the country. Let their friendly and courteous staff ensure that your flying needs are met, and your experience with them is the best in Belize! The island’s airstrip is located in San Pedro town. We are pleased to arrange your regional flight; the cost of US$157.75 pp. will simply be added to your account for payment upon booking. Please note that we do not assess a fee for booking your flights; this is simply a service we provide to our guests. Once you land in San Pedro, Ambergris Caye, our representative will meet you and will send you up to our property on the next available transfer. There is a surcharge of US $25 per person for round-trip transportation from San Pedro Town to X’tan Ha Resort, arrival and departure transfers leave once per hour. To have us book your regional flight, please forward your international itinerary and full names, and we will respond within 48 hours with your flight confirmation and instructions. Please note: Should you decide to make your own transfer arrangements between Belize City and San Pedro, you must provide the details to our office no later than 72 hours prior to your arrival in order to be included on our arrival and departure transfer schedule between San Pedro Town and our property, failure to do so may result in non-availability of transfer service.
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PRICE RANGE
$106 - $297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
belize legacy beach hotel san pedro, hotel belize legacy beach
FORMERLY KNOWN AS
Belize Legacy Beach Resort
LOCATION
BelizeBelize CayesAmbergris CayeSan Pedro
NUMBER OF ROOMS
40
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