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The Phoenix Resort

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The Phoenix Resort
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941 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Sacramento, California
Reviewed March 9, 2014

Great Service, Awesome Rooms and a view to die for! Couldn't say anything bad about this stay if I tried. Between the relaxing pool and cocktails, to the gym and snorkeling, this was a trip of a lifetime! I travel all over the world and this is one of the few places I would return to in a heartbeat!

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4Thank Troy W
USA
Reviewed March 4, 2014

Beautiful units, impeccable service and delicious food. We are very impressed with this property. They have wonderful saltwater pools and a pier to swim in the clean waters out front. You can walk to everything in the lively town. You won't be disappointed.

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4Thank swoos
Downers Grove, Illinois
Reviewed March 3, 2014

It's really hard to pick a single thing that was "THE best" about our stay because the entire experience went so far beyond even our highest expectations. But I think the thing that made it really special was how personalized our experience was. From the moment we checked in to the email we received upon our return, it's obvious how...

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7Thank Emily S
Eureka, California
Reviewed March 3, 2014

I have never experienced such excellent service. The Phoenix was absolutely amazing from the service to the location. We stayed in a corner room which offered a spectacular view and quiet most evenings except when it was ladies' night at Wet Willies. I was also under the assumption that it was beach front, but there aren't beachfront properties when it...

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3Thank Veronica S
Aurora
Reviewed March 3, 2014

I cannot rave enough about The Phoenix. First off, the customer service at this resort is unrivaled. They are simply the best. Friendly, accommodating and willing to go above and beyond. THIS is what a resort atmosphere should feel like. The property is gorgeous, extremely well maintained, the rooms/condos are impeccably clean and the place is just a relaxing haven....

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5Thank Lisa C
Madison, Wisconsin
Reviewed February 27, 2014

The Phoenix is, like everyone says, an exceptional hotel. The suites and grounds are beautiful, and the service from the front desk team is beyond amazing (probably the best I've experienced from any hotel anywhere in the world). Five stars all the way. So what else is there to know? First, realize that there is NO beach. This is not...

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15Thank TravelswithPute
Houston, Texas
Reviewed February 25, 2014

This was my fourth trip to Belize and I have previously stayed at Victoria House (twice incl my honeymoon) and once at El Secreto (overpriced and under air conditioned). We had a group of 5 ladies, ages ranging from 52 to 32. We had originally booked at VH but they had lost our reservation (it's 2014 people!) so we rebooked...

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6Thank JillyConQueso
Lake Geneva, Wisconsin
Reviewed February 23, 2014

Like most people that have left a review, we had rather high expectations coming to the Phoenix and Belize for the first time…and from the moment we stepped foot onto the resort Feb 8, until checkout Feb 15, 2014 we could not have been happier. In fact, after seeing all of the other hotels in San Pedro, I would absolutely...

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7Thank where2nexteveryone
Verona
Reviewed February 20, 2014

We selected the Phoenix based on Trip Advisor reviews, but otherwise knew very little about it. We stayed there from Jan 25 - Feb 1 2014 and had a super time! Everything was outstanding - the staff was always friendly and courteous, and anxious to help in any way. They enthusiastically made numerous arrangements for us (airport transfers, excursions, etc.),...

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6Thank George M
San Jose, CA
Reviewed February 18, 2014

The Phoenix resort surpassed all expectations we had and after reading all the reviews, our expectations were high. For 4 nights we stayed in a 2 bedroom unit that was beautiful, clean, quiet, well equipped with a full kitchen and washer/dryer. From the moment we arrived, I felt at home. The staff was amazing, warm and friendly and making sure...

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4Thank kkimik1
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Location: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $321 - $544 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Spa Hotel in San Pedro
#1 Family Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travelers have asked, with answers from The Phoenix Resort staff and other travelers.
40 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms have excellent views but there are no elevators”
kiki325, 3 days ago | Read review
“Insist on a room with a direct view of the ocean (not a tiny, diagonal, neck bending view).”
Phil_Dolliff, 6 days ago | Read review
“not a bad room in the place .... its swank”
josephsJ9843NJ, 3 weeks ago | Read review
“I thought they all looked good.....we were towards the back, but the sea view was great.”
norzee, 3 weeks ago | Read review
“Higher floor”
118BeckyW, Mar 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question