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The Phoenix Resort

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The Phoenix Resort
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875 Reviews from our TripAdvisor Community

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Showing 856: English reviews
Thornwood, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am super picky about everything in my environment and everything about this hotel delighted me! The apartment , a 2 bedroom ground floor 1800 sq ft, was immaculate, even the grout in the showers. It smelled fresh, not musty, had fluffy pillows and clean white bedding. There was a washer and dryer in the unit, purified water tap, garbage... More 

Helpful?
2 Thank friendsofnature2016
Atlanta, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my mom on a spontaneous 3-night mother daughter trip and we had an amazing time. The hotel grounds are beautiful, the rooms are spacious and amazing, and the hotel staff was incredible. Rather than staying at a secluded resort far away from everything, The Phoenix is more centrally located in San Pedro, which made it much... More 

Helpful?
Thank Macy O
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This resort is an oasis of paradise right in the heart of San Pedro. Great location to relax in a beautiful place. Then just steps away you are emerged in the culture of San Pedro. Perfect location. The staff at the Phoenix could not have been better. Ever single girl at the front desk was extremely helpful and knowledgable on... More 

Helpful?
Thank Kevin D
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What makes this Hotel great is not that they have large screen LED Tv's, big spacious rooms, Good view or pool or laundry in room or any of it. What truely sets it apart is their service and the kind of personalized service that they provide just made me love the place all the more. I went there in Jan... More 

Helpful?
2 Thank Daniyal L
McKinney, Texas
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a wonderful time at the Phoenix. From the moment we arrived, our family was treated with impeccable service and attention. Even prior to arrival, they were very accommodating in handling our flights from San Pedro to Ambergris Caye as well as coordinating reservations for our family scuba outing. Our room was spacious, clean & very comfortable. Looking forward... More 

Helpful?
Thank D Q
Christchurch, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Its a long way to Belize from New Zealand and I was a bit nervous relying on website info. I was also a bit suspicious as Tripadvisor only had excellent and good reviews. However I can say that the excellent and good reviews are completely justified. From being met at the airport, to the welcome drink and guided tour of... More 

Helpful?
1 Thank Jeff I
Atlanta, GA
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An overall great experience. Pros: - Location (easy walking to restaurants and town, and 3 minute comp. cab ride from airport) - Small number of rooms, so not overcrowded - Great pool area - Very nice suites with ultra comfy beds and other nice amenities (iPad, cell phone...) - Friendly and attentive staff - Excellent food at the onsite restaurant... More 

Helpful?
1 Thank JBATL
Barcelona, Spain
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There is not much I can say about this hotel that others have not said. Superb room - but it goes way beyond a room. I had booked a two bedroom "room" only to find it had a huge living room with kitchen area (including a full American style fridge/freezer with ice maker), two full bathrooms and a balcony bigger... More 

Helpful?
2 Thank MM-BCN
Vandalia, IL
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at The Phoenix 1 week post Earl! San Pedro is resilient and went straight to work cleaning up the devastation, rebuilding and getting everything operational. The Phoenix is centrally located and within walking distance for shopping, grocery and liquor stores. The accommodations are incredible, we stayed on the 3rd floor (5-c)2 bedroom 2 bath with... More 

Helpful?
Thank il_drummer
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 16, 2016

We had a wonderful time and lots of interaction with staff at the Phoenix. We arrived at the Phoenix the day prior to Hurricane Earl. The management/staff (MS) was very helpful during our entire stay. Given that they don't get hurricanes often, their preparation for, reaction to and recovery from the hurricane was exemplary. Mark the General Manager lives next... More 

Helpful?
3 Thank Kyle D
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Location: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $318 - $545 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Family Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
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