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The Phoenix Resort

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The Phoenix Resort
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871 Reviews from our TripAdvisor Community

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Showing 852: English reviews
McKinney, Texas
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We had a wonderful time at the Phoenix. From the moment we arrived, our family was treated with impeccable service and attention. Even prior to arrival, they were very accommodating in handling our flights from San Pedro to Ambergris Caye as well as coordinating reservations for our family scuba outing. Our room was spacious, clean & very comfortable. Looking forward... More 

Helpful?
Thank D Q
Christchurch, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Its a long way to Belize from New Zealand and I was a bit nervous relying on website info. I was also a bit suspicious as Tripadvisor only had excellent and good reviews. However I can say that the excellent and good reviews are completely justified. From being met at the airport, to the welcome drink and guided tour of... More 

Helpful?
1 Thank Jeff I
Atlanta, GA
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

An overall great experience. Pros: - Location (easy walking to restaurants and town, and 3 minute comp. cab ride from airport) - Small number of rooms, so not overcrowded - Great pool area - Very nice suites with ultra comfy beds and other nice amenities (iPad, cell phone...) - Friendly and attentive staff - Excellent food at the onsite restaurant... More 

Helpful?
1 Thank JBATL
Barcelona, Spain
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There is not much I can say about this hotel that others have not said. Superb room - but it goes way beyond a room. I had booked a two bedroom "room" only to find it had a huge living room with kitchen area (including a full American style fridge/freezer with ice maker), two full bathrooms and a balcony bigger... More 

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2 Thank MM-BCN
Vandalia, IL
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed at The Phoenix 1 week post Earl! San Pedro is resilient and went straight to work cleaning up the devastation, rebuilding and getting everything operational. The Phoenix is centrally located and within walking distance for shopping, grocery and liquor stores. The accommodations are incredible, we stayed on the 3rd floor (5-c)2 bedroom 2 bath with... More 

Helpful?
Thank il_drummer
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful time and lots of interaction with staff at the Phoenix. We arrived at the Phoenix the day prior to Hurricane Earl. The management/staff (MS) was very helpful during our entire stay. Given that they don't get hurricanes often, their preparation for, reaction to and recovery from the hurricane was exemplary. Mark the General Manager lives next... More 

Helpful?
3 Thank Kyle D
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Phoenix Resort is modern, clean, safe and the location is perfect! Family of 7 traveling and the Phoenix sent a van, gratis, to the SP airport to transport us to the resort. Upon arrival, we were greeted with a tray of cool cloths to refresh us. Anna took us on a brief tour of the resort while the porter... More 

Helpful?
2 Thank Kiderly
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our family took a last minute trip to Belize and my husband found the Phoenix resort. We could not believe the welcome we received from the entire staff, and the accommodation was 1st class. We took advantage of all the the resort had to offer, kayaks, bikes, the pools, the restaurants, all of it. The beds are luxurious, and they... More 

Helpful?
2 Thank Casey L
Houston
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Who wants to come back to a room that is 82 degrees? New technology to save electricity shuts a/c off after 30 minutes. Go to lunch, it goes up to 82 degrees. Go to dinner, it goes up to 82 degrees. Go to the pool, come back to 82 degrees. For the energy conscious, you can have it. Give me... More 

Helpful?
5 Thank floppyhatgigglinggal
Irvine, California, United States
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place was head over heels better than any other place in Ambergris Caye. It starts when you walk in, the front desk people are all friendly and helpful. The price may appear to be a bit more than other hotels, but with all the other fees other hotels charge along with all that the Phoenix includes in their price,... More 

Helpful?
2 Thank Andrew R
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Location: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $327 - $569 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Family Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
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