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Barrier Reef Dr, San Pedro, Ambergris Caye Belize
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Traveler (1025)
Room & Suite (370)
Pool & Beach (173)
What is Travelers’ Choice Best of the Best?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 61 hotels in San Pedro
Location
4.9
Cleanliness
5.0
Service
5.0
Value
4.7
2022 Travelers' Choice Best of the Best
The Phoenix Resort is a beachfront luxury boutique resort located on Ambergris Caye, Belize, and in the charming town of San Pedro. We offer on-site three food and bar locations, including Red Ginger, recently remodeled and offering an updated menu, for breakfast, lunch, dinner, & room service, as well as a pool bar and rooftop lounge, Sol Spa, a heated saline main pool and separate lap pool, fitness center, & business center. We also offer many free on-site activities, including yoga, painting classes, face-painting, chocolate, s'mores, wine, & rum tastings, and a free daily cocktail mixer from 5pm-6pm. We also provide ground taxi transfers, daily housekeeping & nightly turn down service, Keurig coffee maker & pods, bottled water, Wi-Fi, Bose wireless speakers and iPads, Molton Brown bath products, bicycles, kayaks, paddle boards, and access to a local gym and Crossfit facilities, all for free. Breakfast is not included but is available on-site. Want to book? We hope so!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Diving
Children Activities (Kid / Family Friendly)
Wifi
Infinity pool
Outdoor pool
Heated pool
Restaurant
Poolside bar
Bicycle tours
Free airport transportation
Free shuttle or taxi services
Airport transportation
Car hire
Business Center with Internet Access
Spa
Facial treatments
Foot massage
Full body massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Additional bathroom
Private balcony
Kitchenette
Dishwasher
Flatscreen TV
Complimentary toiletries
Room service
Safe
Iron
Microwave
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Modern
Great View
Languages Spoken
English
1218Reviews60Q+A100Room tips
Traveler rating
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macalister2018 wrote a review Jun 28
Nevada47 contributions6 helpful votes
I must say, the Phoenix far exceeded my expectations. The service is top notch and you just can't ask for nicer people. The front desk helped me on multiple occasions with anything I needed....from sending someone to the airport to get me on an earlier flight through Tropic Air, to dinner reservations, walking us down on the back side of the island to show us where the jet ski rentals were and so on. The room (B6) was so clean and comfortable, the bar tenders by the pool were so fun and made great drinks, the Red Ginger had great breakfast (just ate in the mornings there) and the location is the best. If you book before you leave your next stay you save 20% and you save 10% on just being a return guest. We really loved it & can't wait to go back. Thank you!
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Date of stay: June 2022
Value
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Service
Room Tip: The 3 bedroom units are in the back, but still have nice views.
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Jennifer S wrote a review May 2022
Los Angeles, California43 contributions39 helpful votes
Beautiful resort with excellent service - kind and accommodating staff. Great sea views, nice pools, easy to book excisions for snorkeling, scuba diving, and visiting Mayan ruins on the mainland. The rooms were gorgeous - modern and full of nice local art; full patio balconies; full kitchens, washer dryer en suite. Great on site restaurant and 5 minute walk to other good cafes and grocery store. Would definitely come back again and recommend to friends.
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Date of stay: May 2022Trip type: Traveled with friends
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GlobetrotterCLo wrote a review May 2022
Denver, Colorado14 contributions1 helpful vote
This is the second time we’ve stayed here and it was as fabulous as the first. From the exceptionally friendly service to the little touches like a birthday cake in the fridge when we got to the room, the staff make this hotel experience outstanding. This includes the bartenders by the pool who remember our drinks and keep us hydrated with filtered water and are generally nice people. This is definitely our go-to place to stay in Ambergris Caye and we already booked our room for 2023!
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Date of stay: April 2022
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Jen9610 wrote a review Apr 2022
Washington DC, District of Columbia44 contributions52 helpful votes
This was our third stop in Belize, and we saved the most luxurious for last. The 2-bedroom room was a lot grander than I was expecting. The full kitchen, washer and dryer, big balcony all surprised me. The staff were very helpful, the pools were excellent (and open 24 hours). We enjoyed the breakfast (and amazing smoothies) from Red Ginger. We choose to do other meals at the many nearby dockside pubs, just for variety and atmosphere. The staff was extremely helpful with organizing our transfers in Belize (from San Ignacio to San Pedro and from San Pedro to BZE) and they also booked our activities in San Pedro. They also use WhatsApp for messaging about questions and requests. They just made everything so easy. A highlight for me is the location - a 5 minute drive from the airport, right in the middle of San Pedro. It was fun to walk the three main roads in San Pedro and also the beachfront. The highlight for my kids is the pools.
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Date of stay: April 2022
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1 Helpful vote
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kelly S wrote a review Apr 2022
7 contributions4 helpful votes
The Phoenix Resort was fantastic-- well-kept grounds, professional and friendly staff, Red Ginger restaurant was tasty (especially the weekend specials) and the rooms were amazing! Our room was huge- we had a 2 bedroom suite that faced the water. Each bedroom was huge but add to it the full kitchen and family room and it was like we had our own penthouse. We ate many meals at the Red Ginger and we followed the staff's recommendations and were not disappointed. We also enjoyed massages at their spa which was very relaxing. We HIGHLY recommend the Phoenix Resort. It was by far the best property on San Pedro from what we walked by. It also served as a very convenient location. We could walk to the airport or any of the downtown restaurants and we were close to all of the beach activity docks.
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Date of stay: April 2022
Value
Service
Room Tip: You could save a few bucks and not pay for the water view as I don't think any room would...
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2 Helpful votes
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Ashley wrote a review Jan 2022
19 contributions8 helpful votes
+1
The Phoenix continues to amaze me time and time again. In an world of uncertainty, you can be certain that your stay here will be delightful! The staff always goes above and beyond to make each stay special. They will help with everything from booking fishing and snorkeling trips to dinner reservations. They make sure every detail of your trip is covered including golf cart rentals and your flights to San Pedro from Belize City. You just have to sit back and enjoy your vacation! The location of the Phoenix cannot be beat! You can walk everywhere in town- the store, restaurants, bars, the park, dive shops, everywhere! Red Ginger, the on site restaurant has great food. Everything from Belizean breakfast, smoothies, the best coffee on the island to sol bowls and fresh fish. For a pool side meal or a nice dinner in, it’s super convenient. Don’t forget to get a massage while you are there. Jean and carrie are fantastic and they offer a ton of services that will help you unwind after traveling. You won’t regret your stay at the Phoenix!
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Date of stay: January 2022Trip type: Traveled with friends
Room Tip: Fantastic location with walk ability to everything. No elevators so if you have any health...
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3 Helpful votes
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Storyteller195551 wrote a review Oct 2021
Birmingham, Alabama1 contribution
I can’t say enough about the experience my friends and I had at the Phoenix recently. It was perfect. The environment, the staff, the location. It felt like home away from home and I can’t wait to get back. The food at the restaurant on-site, Red Ginger, was delicious and had excellent service. We felt safe and were close to restaurants, markets, and local shopping. The views of the ocean from our room and the pool were picture perfect. Pamela and the rest of the staff could not have been more helpful with everything from the booking process to arranging our covid test required to travel back to the US. If you’re planning on a trip to San Pedro this is your place!
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Date of stay: October 2021Trip type: Traveled with friends
Room Tip: Golf cart rental recommended. You can book one with your room through the resort.
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JenSurfaceParnell wrote a review Oct 2021
Gulf Shores, Alabama5 contributions1 helpful vote
We visited here with friends and it was excellent from arrival through departure. The entire staff is incredibly kind, helpful, fun and all around amazing. Shoutout to Roly at the pool! He always remembered our name and what we liked and went out of his way. They clearly care about every guest b/c it's very genuine and they are the best. The accommodations are great as well with beautiful rooms that are spacious, very up to date, clean and all rooms are around the pool and easy to get to anything. The restaurant on property has delicious food, coffee and smoothies. The location of the condos are also just minutes from everything. This place has it all and I highly recommend and will certainly return. Great place!
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Date of stay: October 2021
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Bseraphine22 wrote a review Oct 2021
1 contribution
Great experience, gorgeous hotel. Rooms are clean, spacious and well appointed. There are no rooms at this hotel that you wouldn't want to be in- nothing overlooks a parking lot or has a bad view. Grounds are meticulously cared for and manicured. The staff will know your name by the end of the first day and are always smiling, friendly and attentive. Fantastic location as well. Second time staying, will be back again!
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Date of stay: October 2021
Rooms
Cleanliness
Service
Room Tip: The units at the ends of the wings closest to the ocean looked phenomenal!
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Ashley wrote a review Oct 2021
19 contributions8 helpful votes
+1
I hosted 30 of my best friends for my 40th birthday at the Phoenix and it’s hard to describe how special it was. Everyone was blown away by their suites, the views and most importantly, the people. The Phoenix staff is the best in the world. They become family during your stay and will do everything to help from booking excursions, spa treatments (oh my gosh, Rosie is the best) to dinner reservations. I travel all over the world and the Phoenix is simply the best which is why I selected it for this special occasion. Thank you for your hospitality, your smiles and your hearts!
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Date of stay: October 2021Trip type: Traveled with friends
Room Tip: There are no elevators
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ALSO KNOWN AS
the phoenix hotel san pedro
LOCATION
BelizeBelize CayesAmbergris CayeSan Pedro
NUMBER OF ROOMS
28
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Frequently Asked Questions about The Phoenix Resort
Which popular attractions are close to The Phoenix Resort?
Nearby attractions include Hol Chan Marine Reserve (0.1 miles), Belizean Arts (0.1 miles), and The Gallery of San Pedro (0.3 miles).
What are some of the property amenities at The Phoenix Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Phoenix Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Phoenix Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Phoenix Resort?
Yes, free parking is available to guests.
What are some restaurants close to The Phoenix Resort?
Conveniently located restaurants include The French Touch, DandE's Frozen Custard & Sorbet, and Izzy's Smoothies Snacks & Juice Bar.
Are there opportunities to exercise at The Phoenix Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Phoenix Resort have airport transportation?
Yes, The Phoenix Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Phoenix Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does The Phoenix Resort have any great views?
Yes, guests often enjoy the harbor view available here.