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Captain Morgan's Retreat

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Captain Morgan's Retreat
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726 Reviews from our TripAdvisor Community

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Showing 721: English reviews
Aurora
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We were staying at Capt Morgans and didn't eat there until the 4th night as we assumed it would be typical hotel fodder. We were wrong. The fish and lobster was fantastic! The service was great as well considering we weren't in a 5 star restaurant. The service was quick and the waiter was very attentive.

Helpful?
Thank Kert M
Port Orchard, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It cracks me up how some reviewers are complaining about little things like sea grass, the wind, rain...as if it's CMs fault. If you don't like the water taxi then rent a golf cart. It'll pay for itself in a day. And all the whining about WiFi....please, put your phone down for a minute and take in the beauty around... More 

Helpful?
1 Thank Dyspneic
Allen, Texas
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We are just finishing up our trip to Belize and we stayed at Captains Morgan's. I rally have no complaints. Hurricane Earl was here last week and while there was some minor damage to a few buildings the place was in really good shape and staff were working to repair. I would have to say the staff are fantastic! Everyone... More 

Helpful?
Thank DWDSWT
1 review
5 of 5 stars Reviewed 1 week ago

We visited Captain Morgan's Retreat two days after the island experienced Hurricane Earl. The staff were hard at work the entire time making sure we still experienced the luxury Captain Morgan's offers year round. The room we stayed in was gorgeous, incredibly clean, and air-conditioned. The pools were stunning, the restaurant had great, quality food despite power outages across the... More 

Helpful?
Thank Nikkaila B
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Let me start by saying the best part of this resort is the concierge Matthew. He treated my family and I with the up most respect and my kids loved this guy. When he says his job is to make your stay great he was true to his word. Matthew was unbelievable. Thank you Matthew!

Helpful?
1 Thank moock
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was amazing, The staff was incredible and the views spectacular! make sure you get to know Michael the concierge he will make your trip the most memorable and incredible experience he can! These guys will take good care of you!!!

Helpful?
Thank Tyler F
Fresno, California, United States
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Post Earl they have everything up and running. Food is good, pools are clean and the grounds have been mostly cleaned up too. The docks destroyed but they should have it up and running in the next couple of weeks. They came out in better shape than most and once they can get their hands on some wood from the... More 

Helpful?
1 Thank Morgan W
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We thank you for your understanding and patience. Our team’s motivation in returning things back to normal as quickly as possible, is of course, our guests. We won’t let some blowing wind and rain ruin our guest’s enjoyment of paradise. We look forward to welcoming you back anytime More 

Anchorage, Alaska
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were at Captain Morgan's Resort when hurricane Earl paid us a visit -- the Resort did everything possible to keep us comfortable, had regular update meetings about the hurricane coming and for those who chose to leave, the management offered to make it up to them even though they didn't have to. After the hurricane when it left debris... More 

Helpful?
4 Thank mickak530
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We also want to extend out thanks for your patience and cooperation during a difficult time. We believe in teamwork at Captain Morgan’s, and constant communication with guests during a situation like a hurricane is imperative. Your safety and well-being is our chief concern, and that sense of responsibility is shared by all team members here at the resort. Please... More 

Newark, DE, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I have visited Belize many times and we love the country... Although we have eaten at Captain Morgan's Retreat in the past, this was our first actual stay at the resort. It was fabulous... the food and drink (prepared under the guidance of Johannes) was excellent, the rooms were clean and comfortable (and the A/C worked great),... More 

Helpful?
3 Thank Terry S
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

What a lovely review reflecting on the outstanding service and skill of our team! We will be sure to pass along your kind words to the team members mentioned here. We love what we do, and we believe it is expressed in every component of what we offer here at Captain Morgan’s. We do hope to see you again. More 

Lincoln, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We are at Captain Morgan's now hurricane Earl just came through . The resort did a great job preparing for it but the aftermath is terrible. No power, poor food, pools still unusable after 3 days beaches are unusable the docks are gone. Reconsider if you have reservations the next week or two. Staff was great but the manager was... More 

Helpful?
5 Thank Pat T
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for staying with us throughout Hurricane Earl. We’re very happy to update you on the current status of Captain Morgan’s Retreat. As you experienced, our manager was “hands on” making non-stop calls ensuring the resort was prepared and our guests were safe. Nearly all of the beach clutter created by the storm has now been cleaned up, all... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Captain Morgan's Retreat

Address: 3 1/2 Miles From San Pedro Town, Ambergris Caye, Belize
Location: Belize > Belize Cayes > Ambergris Caye
Price Range: $181 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Captain Morgan's Retreat 3.5*
Number of rooms: 65
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Also Known As:
Captain Morgan`s Retreat Hotel San Pedro
Captain Morgans Retreat San Pedro
Captain Morgans Retreat Hotel
Captain Morgan's Retreat Belize/Ambergris Caye
Hotel Style:
#7 Spa Hotel in Ambergris Caye
#16 Top resorts Hotel in Ambergris Caye
#24 On the Beach Hotel in Ambergris Caye
#26 Family Hotel in Ambergris Caye
#30 Romantic Hotel in Ambergris Caye
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