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Residence Inn Atlanta Alpharetta/Windward

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Residence Inn Atlanta Alpharetta\/Windward
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144 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Kabul
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everyone is always very nice and helpful. They always remember me each time I return and always over deliver on customer service. The rooms are always clean and smelled great. The pool was sparkling and there were towels there to use. The laundry facilities which were all well maintained. There were snacks and cold drinks for sale, which was very... More 

Helpful?
Thank Donald A
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We truly appreciate that you have "enjoyed your stay here every time". I would like to assure you that I will share all of your detailed feedback with the entire team to motivate them to continue delivering excellent customer service. We are so excited to have you as a repeat guest at our hotel and look forward to exceeding your... More 

Hewitt, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Everyone was so nice. They knew my name and were always over delivering on customer service. The room was clean, smelled nice and was modern. While I was their, they replaced all the mattresses in the hotel. The pool was sparkling and there were towels there to use. They had laundry facilities which were all well maintained. There were snacks... More 

Helpful?
Thank nn921967
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We are so happy that you "enjoyed GA" while staying ant the Residence Inn by Marriott Alpharetta Windward. Thanks so much for taking the time to post such great feedback about our hotel. Be assured that I have shared your experience with the entire team in order to improve the hotel product and service. We look forward to seeing you... More 

Indian Land, South Carolina
Level Contributor
134 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Follow up visit from 3 years ago: We have been to this location several years ago and it is still a great business location or vacation location for all!! Everyone has great customer service!! All the rooms have full kitchens with granite counters! On our first evening we encountered very thin ceilings and heard the person above us who employees... More 

Helpful?
Thank Yehbut
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We truly appreciate you for taking the time to let everyone know that the Residence Inn by Marriott Alpharetta Windward is such an “Awesome” hotel choice when visiting the Alpharetta area. Our staff will be thrilled to see all of the outstanding feedback about your staff and service experience while staying at our hotel. Thank you so much for taking... More 

Murfreesboro, Tn
Level Contributor
153 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had the opportunity to come back through Atlanta on the way from Florida and my little girl has just started falling for the American Girl Dolls. The hotel has a wonderful package with pink sheets, towels, bath accessories, cookies and a bed for the doll. The most wonderful part was how willing they were accommodate our last minute request... More 

Helpful?
Thank Sethmanand54
Wading River, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

nice staff and very friendly and courteous service. Rooms are well appointed and very clean. Great location as restaurants and shopping are very close and a lot in walking distance. Outside BBQ area is great for large gatherings.

Helpful?
Thank ThomR311
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We really appreciate hearing that you were so pleased with our “nice staff and very friendly and courteous service" during your recent stay at the Residence Inn by Marriott Alpharetta Windward. I promise to share all of your kind feedback with our friendly associates and hope to see you again very soon. More 

1 review
5 of 5 stars Reviewed June 12, 2016 via mobile

It was a great time in the hotel. It has got great service. It has got good suites that would make you feel comfortable. The hotel is located in the next of vinny's, Walmart, kohl, frys. Marta station is next to it

Helpful?
Thank Ravi Bhaskar J
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

It was so nice to hear that you had an "Awesome experience" at the Residence Inn by Marriott Alpharetta Windward. All of our friendly associates will be so happy to hear your feedback about their great customer service. Thanks again for letting everyone know that we exceeded your expectations. We appreciate all of the excellent feedback and be assured that... More 

Havertown, Pennsylvania
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 1, 2016

Stayed here for one night on nearby business trip. Front Desk staff was very attentive and friendly. Entry is a bit awkward off the Parkway if you follow GPS, but parking is good. Morning breakfast was very good. Offers both hot and cold options. My only criticism was the mattress. Beds could be more firmer/newer. Overall not bad.

Helpful?
Thank Steve R
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We truly appreciate you for taking the time to let everyone know that you had a "Nice Stay" at the Residence Inn by Marriott Alpharetta Windward. Our staff will be thrilled to see all of the outstanding feedback about your staff and service experience while staying at our hotel. We llook forward to seeing you on your next trip to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 27, 2016 via mobile

Check in took FOREVER! Mobile check in didn't work, there was a group checking in multiple rooms in front of us and one very slow employee available for check in. (No sense of urgency, easily took 20+ minutes without even acknowledging we were waiting... To the point the group in front of us was apologizing repeatedly because they were embarrassed... More 

Helpful?
2 Thank Rachel C
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We really appreciate that you took the time to post your second Trip Advisor review and leave feedback concerning your recent stay with us at the Residence Inn by Marriott Alpharetta Windward. We understand that it is only through your ongoing feedback that we can continue to strive to improve on your future overall staff and service experience. Please accept... More 

Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 23, 2016 via mobile

Stayed here for one night, check in was easy without any delays. Parking was very comfortable and fairly close to our room. Our room was clean and everything seem to be in order, no leaking bed was very comfortable. The gym didn't seem lacking but it gets the job done if all your looking for is a pump. Didn't find... More 

Helpful?
Thank Fernando S
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

Thank you so much for all of the great feedback about your stay at the Residence Inn by Marriott Alpharetta Windward. Please come back and see us on your next trip to the area. More 

Alpharetta, Georgia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 19, 2016

Looking for a feeling of home, away from home. This is the place to stay. EXCELLENT warm staff and easy access to any and everything you might need The Monday, Tuesday and Wednesday offering of food, snacks and a beverage after a business day is just ADDED bonus to your stay The staff is exceptional...Dan and Vicky and the rest... More 

Helpful?
Thank fullmontitravel
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We really appreciate seeing all of your outstanding feedback about your stay with us at the Residence Inn by Marriott Alpharetta Windward. I will be sure to share all of your outstanding comments about our staff service with Dan, Vickie and the entire staff who served you while you were a guest at our hotel. Please come back and see... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service

Additional Information about Residence Inn Atlanta Alpharetta/Windward

Address: 5465 Windward Pkwy, Alpharetta, GA 30004-3894
Location: United States > Georgia > Alpharetta
Price Range: $111 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Atlanta Alpharetta/Windward 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Residence Inn Atlanta Alpharetta/Windward Hotel Alpharetta
Residence Inn Alpharetta
Alpharetta Residence Inn
Hotel Style:
#9 Family Hotel in Alpharetta
#11 Business Hotel in Alpharetta
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