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Doubletree Hotel Atlanta/Alpharetta-Windward

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Doubletree Hotel Atlanta\/Alpharetta-Windward
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400 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Alpharetta, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Billed incorrectly, promised to receive a correct invoice by email but 3 days later still haven't got anything. Hotel looked in need of renovation, room was small and seemed dirty. Same thing with the pool - did not feel compelled to use it . Very noisy on Saturday night. Although I usually enjoy Doubletree, will never stay on this hotel... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mia E
1 review
5 of 5 stars Reviewed 2 days ago NEW

My stay was amazing from receiving help form Mohnish at the front desk to even the cleaning staff. They met all of my needs and with a pleasant attitude. My stay from beginning to end was more than amazing.

Helpful?
Thank Tirra B
Tupelo, Mississippi
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was my first stay in a DoubleTree and I was very well surprised and very pleased. I was able to book my room on line at an extremely reasonable rate and after confirmation i was able to pick the room of my choice. I arrived and the Manager Mr. Mohnish was on duty and he was very courteous and... More 

Helpful?
Thank RustyWise
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you, Rusty, for taking the time to leave us a review of your recent stay! We are happy to hear of the gracious and courteous service you received from Mohnish, and we will be sure to pass along your compliments. We appreciate you sharing your experience with future guests, and we hope to become your preferred hotel in the... More 

Atlanta, Georgia
Level Contributor
108 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The front desk manager Monish was very hospitable and helpful. The hotel is in need of some TLC in some areas but still nice. They do have plans to do reno soon. The restaurant area/bar and breakfast area is very small but tolerable. The room is good and clean but a little dated. The ceiling/floor above is wood frame structure... More 

Helpful?
Thank DJ82184
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your review! We are pleased you found Mohnish to be so helpful and hospitable during your stay. We hope you will return soon for another great stay with us. Thank you! More 

Montgomery, Alabama
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

The staff here is so incredibly friendly and helpful. The rooms are lacking. The two double bed room was super small. We called our bathroom the cruise ship bathroom, and that was being generous. The carpet should have been replaced a decade ago. Make sure to bring sandals because I wouldn't recommend walking around barefoot. Also, the carpet extends to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank J1622TAemilyc
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your feedback. We would like to apologize if we fell short of your expectations. We value your comments and will take them into consideration moving forward. We hope you will return after the renovation is complete to see the improvements we have made. Thank you. More 

Alpharetta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel is quiet (big plus for me) and is conveniently located near many restaurants and Wal-Mart. Francoise has been incredibly helpful during my two week stay here. She has faxed over my paper work to get the utilities up in running in my newly leased apartment, and has been a great help during my time here.

Helpful?
Thank joeybcruz91
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you, Joey, for taking the time to leave us a review of your recent stay! We are happy you found the hotel to be convenient to a variety of restaurants and stores. We are also pleased you found Francoise to be so helpful during your stay with us. We will be sure to pass along your compliments. We hope... More 

Greenville, United States
1 review
5 of 5 stars Reviewed 1 week ago

best service available for such an affordable rate. the staff was very accommodating and helpful, no matter what the request. Clean, comfortable and accommodating. thank you for working so hard to secure my room when I had made an error in reserving online.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tara H
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Tara! Thank you for your review. We are delighted you found the staff to be accommodating and helpful. We are also happy the error in your reservation was quickly resolved. We look forward to welcoming you back soon for another great stay. Thank you! More 

1 review
5 of 5 stars Reviewed 1 week ago

I travel once a year to Alpharetta for work and almost always stay at Doubletree. The hotel is close to the freeway and has a Walmart and plenty of restaurants nearby. The location is peaceful and great! On my last visit, Francoise checked me in. She is AMAZING!! She was very informative, warm, helpful, and willing to go the extra... More 

Helpful?
Thank Sophia C
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Sophia! Thank you for the five star review. We are pleased you found the location of the hotel peaceful and convenient for your needs. We are especially happy you found Francoise to be informative, warm, and helpful. We hope you will continue to stay with us for future travel to Alpharetta. Thank you! More 

Oklahoma City, Oklahoma
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Doubletree in Alpharetta again exceeded my expectations. I had left some dirty gym clothes on my previous trip and once I realized my error called the hotel. They found my clothes, washed them, and had them ready for me at check in last week.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Aaron G
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Aaron! Thank you for the five star review. We are pleased to have exceeded your expectations. We appreciate you taking the time to share your experience with other travelers, and we look forward to your next stay with us. Thank you! More 

London, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 6 nights for work last week. The hotel was sub-par, with a tiny area for breakfast where I had to point out there was mold on the English muffins on my first morning. The check-in experience was poor, with the male receptionist being unable to direct me to somewhere that might be open for dinner at... More 

Helpful?
Thank Ldimes4
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your feedback. We would like to apologize for failing to meet your expectations. While we are delighted to hear of the exceptional service you received from Francoise, we regret to hear of the issues you encountered during your stay. We will use your feedback to better serve our guests in the future, and we hope to have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree Atlanta – Alpharetta, GA is located in the Windward business district. We offer free parking and a shuttle service to attractions around town, including the North Point Mall. Our amentities include complimentary WiFi, an on-site restaurant, Savannah’s, open for breakfast and dinner, and in-room dining, Mon-Thurs, a pool, fitness center, business center and ample event space for small to medium events. ... more   less 

Additional Information about Doubletree Hotel Atlanta/Alpharetta-Windward

Address: 2925 Jordan Ct, Alpharetta, GA 30004-8534
Location: United States > Georgia > Alpharetta
Price Range: $81 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Atlanta/Alpharetta-Windward 3.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Doubletree Alpharetta
Alpharetta Doubletree
Hotel Style:
#14 Business Hotel in Alpharetta
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