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Hilton Garden Inn Albany

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#2 of 24 Hotels in Albany
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Albany
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454 Reviews from our TripAdvisor Community

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Showing 452: English reviews
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Gainesville, Georgia
Reviewed 2 days ago NEW

The staff at this hotel are very helpful and friendly. They understand customer service. I really enjoyed the life size memorial statue in front of the hotel across the street. It sits in front of the beautiful river and is a statue of Ray Charles sitting at a piano with his expected head swayed back as he belts out the...

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Helpful?
Thank James M
COVINGTON, United States
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago

The location is within walking distance and ideal while attending events at the civic center or state college.There is a veterans park and Ray Charles memorial across from the hotel,which add to the scenic enjoyment of staying at this Hilton property.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joyce H
About Hotel's Favorite Review
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, Joyce H, for taking time to post such a descriptive area review of our Hilton Garden Inn, Albany GA hotel. I am pleased to read that you enjoyed your stay with us. We look forward to serving you again on your next visit to Albany. Best Regards,

Atlanta, Georgia
Reviewed 3 days ago NEWvia mobile

When I walked up to the desk the Customer Service Agent and waitress working in the dining area immediately noticed me and greeted me with a big smile and said welcome back by my name. That type of greeting made me feel really good to be a Hilton Honors member and to stay at their hotel again. The next morning...

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Helpful?
Thank veronikam339
Minneapolis, United States
Reviewed 4 days ago NEW

Exceptional custom-focused service. Front desk and cleaning staff are friendly and caring. They go above and beyond to ensure that the customer is satisfied and that their needs are met. Conviently located near the Civic Center and other shopping areas. It truly felt like I was at home; comfortable and relaxing atomosphere. Special thanks to the front desk staff, "Ebony"...

Review collected in partnership with Hilton Garden Inn
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Thank ellam164
Colorado Springs, Colorado
Reviewed 4 days ago NEW

The staff here is the epitome of southern hospitality. They made sure I was happy with my room and were smiling and friendly every time I interacted with them. Check in and check out were quick and easy. The room was comfortable and the WiFi worked well. I did not have anything from the hotel bar and restaurant but the...

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Thank travynwa
Johns Creek, Georgia
Reviewed 1 week ago

I stay at this hotel regularly because the location is great for downtown Albany and the service is good. The only issue I have sometimes is when I check in online, the room keys are not coded at arrival so I can't get in my room.

Review collected in partnership with Hilton Garden Inn
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Thank 878sharia
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, 878sharia, for taking time to post a review of our Hilton Garden Inn, Albany GA hotel. I will definitely look into your issue and work toward a resolution to the problem you are having. We appreciate your business and look forward to serving you again on your next visit to Albany GA. Best Regards,

Olathe, Kansas
Reviewed 2 weeks ago via mobile

My colleague and I stayed here for business and the staff was incredible! I would recommend this hotel to anyone. Staff went above and beyond in every area! They were friendly and always smiling and never forgot to say good morning, thank you, anything you need, etc.

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Thank ssulzberger
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, ssulzberger, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. I am so pleased to read that you enjoyed your stay and have recommended us to all. We appreciate your business and look forward to serving you again on your next visit to Albany GA.

Mobile, Alabama
Reviewed 2 weeks ago via mobile

Hotel is clean with nice rooms. Parking is a little odd with it being on each side of the hotel. Not many restaurants near by and none within walking distance. I wouldn't recommend walking around the area as it's very dark and a lot of vacant buildings around the area. Hotel seems to be on the outskirts of town.

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Helpful?
Thank Matt T
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, Matt T, for taking your time to post a review of our Hilton Garden Inn, Albany GA location. We are located in the heart of Downtown Albany. The area has seen new growth and revitalization with the opening of the new bridge adjacent to Ray Charles Park directly across the street as well as new restaurants in the...

Valdosta
Reviewed 2 weeks ago

I will not stay at this location, security was not able to cover parking lot and entrance of hotel late at nite I was approach by street people and front desk could see this area and did nothing. I called corporate and complained they just took the message, have not heard from them plus parking was allowed for motorhomes took...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Vikingmom55
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, Vikingmom55, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. In reading your review, I will most certainly investigate further the incidents you have described. I will be in touch with you as well. Please accept my apology for your less than perfect stay with us. I do hope you will...

San Antonio, Texas
Reviewed 2 weeks ago

From the moment I arrived the welcoming of the staff was overwhelming. Everyone was there to help and make your stay as pleasant as possible. The staff at the front desk was helpful in checking me in and always had a smile on their face.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank brianmS394JE
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, brianmS394JE, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. I am pleased to read that your stay with us was a pleasure. We appreciate your business and look forward to serving you again soon. Safe Travels,

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63 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Hilton Garden Inn Albany, GA hotel is located across the street from Ray Charles Park and less than 3 miles from Albany State University. James H Gray Sr Civic Center and many other downtown Albany, GA attractions are within walking distance of our hotel.Enjoy the Garden Grille and Bar with cooked-to-order breakfast and dinner. ... more   less 

Additional Information about Hilton Garden Inn Albany

Address: 101 South Front Street, Albany, GA 31701
Location: United States > Georgia > Albany
Price Range: $117 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Travelocity so you can book your Hilton Garden Inn Albany reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albany Hotel Albany
Hilton Albany
Hotel Style:
#2 Family Hotel in Albany
#2 Business Hotel in Albany
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Albany staff and other travelers.
1 question
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Questions? Get answers from Hilton Garden Inn Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room toward the river.”
 of 5 bubbles jamesmM179FL, 2 days ago | Read review
“I like 510”
 of 5 bubbles VaBest1, Sep 15, 2016 | Read review
“The hotel restaurant is great for dinner or breakfast.”
 of 5 bubbles Manny2225, Jun 24, 2016 | Read review
“5th floor very quiet”
 of 5 bubbles PWTraveler918, Jun 20, 2016 | Read review
“I prefer rooms away from the ice maker and elevators on the south side.”
 of 5 bubbles elainew377, Jun 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question