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Fairfield Inn & Suites Albany

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Traveler (2)
Room & Suite (8)
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Overview
  • Excellent64%
  • Very good24%
  • Average9%
  • Poor1%
  • Terrible2%
Travelers talk about
“front desk”(35 reviews)
“star review”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Offers from Fairfield Inn & Suites Albany
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)
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190 results
Traveler rating
118
47
18
2
5
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Time of year
LanguageEnglish
118
47
18
2
5
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All reviewsfront deskdouble bed suitestar reviewhotel personnelnight shifta great staycomfortable bedsin townguest servicesconvenient locationmake your own wafflesrestaurants and shoppinggreat customer servicehousekeeping staffanswered the phonemini fridgenice hotel
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1 - 5 of 190 reviews
Reviewed 4 weeks ago via mobile

Visited Albany for a few days during our Spring Break. Location was great, lobby was beautiful and staff was friendly and helpful. Our first unit had a nice set up for 5 people. The cleanliness was not what I expected. I am a housekeeping manager...More

Thank Samantha S
Response from Tiffany N, General Manager at Fairfield Inn & Suites AlbanyResponded 4 weeks ago

Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Sincerely, SHANNON MASON

Reviewed February 3, 2018 via mobile

I did not particularly enjoy our stay at the Fairfield, but I can’t say it was a truly bad deal for $88. There are many hotels very close (we were surprised by how many there were), so I would definitely recommend shopping for the room...More

Thank David S
Response from Tiffany N, General Manager at Fairfield Inn & Suites AlbanyResponded February 6, 2018

Thank you for choosing to stay with us. Though the hotel does have a small fitness center on property, we also provide complimentary access to an excellent facility just two minutes from the hotel. We hope you will choose to stay with us again if...More

Reviewed February 2, 2018 via mobile

Hotel is very close to amenities and guest services are friendly and attentive. However the furniture is a little worn. Stayed in a queen room that upon entering the smell of cigarette smoke dominated the air. Beds slept horrible by which mattress was lumpy. Top...More

Thank Mimi2jaxx
Response from Tiffany N, General Manager at Fairfield Inn & Suites AlbanyResponded February 5, 2018

Thank you for taking the time to comment on your recent stay with us. I am very sorry to hear that we didn't meet your expectations, and we will certainly use this as a learning experience to improve our operations. I hope we have the...More

Reviewed January 27, 2018 via mobile

What a great place to stay! The friendliest staff of any hotel I think I have ever stayed at - warm, engaging, answers my many questions about the area. The hotel had perfect pillows. So many hotels have pillows that are horrible-too soft, too flat,...More

Thank Travelfor4Julians
Reviewed January 11, 2018

It was an ok stay. We had to change rooms because there was hair on the sheets and red spots on the mattress cover. Our room needed a thorough cleaning. There were towels and trash left from a previous guest. The room garbage can had...More

Thank trvln_d_wrld
Response from Tiffany N, General Manager at Fairfield Inn & Suites AlbanyResponded January 12, 2018

Thank you for choosing to stay with us. I am very disappointed to hear about your recent stay. I would be happy to discuss further if you would like. Please feel free to contact me any time.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$105 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Albany
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$105 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Albany
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (2)
Room & Suite (8)
Dining (5)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Roger F
February 22, 2017|
AnswerShow all 3 answers
Response from Tiffany N | Property representative |
Hi Roger, we have no Managers Reception at this location. Thanks for your question.
0
Votes
LaTosha and Jai... M
November 17, 2015|
AnswerShow all 3 answers
Response from Tiffany N | Property representative |
Hi LaTosha, Most of our rooms do have refrigerators. Please be sure to add that as a request on your reservation and we will make sure that you do get one in your room. Thanks so much and we look forward to seeing you!
0
Votes
Room Tips
"We were on second floor and it was very quiet."
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"Excellent location to dining options."
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"We were on the ground floor facing the parking lot and it was still exceptionally quiet and comfortable."
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"Suite is great 2 Ty's my husband has wireless headphones"
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