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AC Hotel by Marriott Miami Aventura

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20805 Biscayne Blvd, Aventura, FL 33180-1442
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (135)
Room & Suite (36)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel by Marriott Miami Aventura
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 11 hotels in Aventura
Location
Cleanliness
Service
Value
Travelers' Choice
Discover the new AC Hotel Miami Aventura. Steps away from world class shopping and dining at Aventura Mall and Gulfstream Park Racecourse & Casino. Hard Rock Stadium, home to the Miami Dolphins and other major events is just a short drive away. Relax in our sleek and Modern designed rooms with flexible work spaces. Enjoy complimentary WIFI, and a 51 inch flat screen with streaming features. Start your day with our European inspired breakfast in our signature AC Kitchen, where you'll enjoy warm, fresh baked croissants, artisan cured meats and sweet & savory egg tarts. Unwind In the evening, and delight in our unique tapas menu and signature cocktails in the AC Lounge. Look no further If you're planning a meeting in Aventura, we offer over 2,000 square feet of stylish meeting space, including 2 media pods for presentations, all with full natural light and state of the art technology.. Stay fit with our hi tech fitness center which overlooks our heated rooftop pool deck, complete with a stunning views and refreshment area. Book your experience at the AC Hotel today
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Room & Suite (36)36
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court offsite
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Wine / champagne
Vending machine
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
VIP room facilities
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
Hotel links
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291Reviews15Q+A29Room tips
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Popular mentions
ALShelton wrote a review Jun 14
Huntsville, Sl22 contributions23 helpful votes
The hotel is nice, seems clean. We arrived around 10:30 pm on a Sunday night after a flight delay. All the hotel restaurants were closed. The desk clerk had to be torn away from his phone to check us in. He seemed irritated to do his job. When I asked if any of the hotel restaurants were still open (we had not had dinner) his response was no. He didn't offer any nearby suggestions. We had requested extra towels in the room because our son was with us. There were only 2 towels. We called guest services to request again but they never came. My husband had to go to the front desk and get them because we were going to be late for the airport. The employees working the lobby restaurant were very nice the next morning and the breakfast was great. The night shift clerk did not make a good first impression at all!! He needs to take a lesson from Ava at the Residence Inn in Downtown Memphis. She's awesome!!
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Date of stay: June 2021
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Response from General Manager, Owner at AC Hotel by Marriott Miami Aventura
Responded 6 days ago
Dear ALShelton, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight some of our successes as well as areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Margaux Bouquet General Manager
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Notsure wrote a review Jun 10
Los Angeles, California6 contributions
Far from everything hotel. American Airlines forced us to stay here with a voucher when they cancelled three hundred passengers flight in Miami airport . It’s an average hotel with awful food service. $60! Cab ride from airport. Not walkable to anything. Weird room with sink, toilet and shower in three different rooms. Very expensive and mediocre food for sale. I’d avoid it.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from General Manager, Owner at AC Hotel by Marriott Miami Aventura
Responded 1 week ago
Dear tikisanta, Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections. Sincerely, Margaux Bouquet General Manager
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Alex G wrote a review Jun 3
Northbrook, Illinois353 contributions187 helpful votes
We stayed in AC Aventura for 2 nights over the Memorial Day weekend. Generally speaking, I like AC brand of Marriott: it is clean, fairly minimalistic, with attractive public spaces, and spacious rooms, plus Spanish decor, style, and Spanish food/tapas. The rooms and public areas are ok, for my taste, but rooms have weird design. Location, unfortunately, is not great. Quiet, but not quite walkable, need to drive everywhere. I perfectly understand that it is tough for travel industry to provide an excellent service during COVID, but best travel providers, including hotels, try hard, and manage. AC Aventura is definitely not one of those. COVID is an excuse NOT to provide an adequate service, IMHO. Front desk staff appears to be visibly irritated by the guests, and their requests. I haven't detected much friendliness, and cheerful attitude in my dealing with front desk. If they treat their good customers indifferently at best (I am Platinum Member of Marriott for many years), how about all other customers?! They should treat everyone well, and provide extras/perks to the frequent guests, as described. The issues were mostly with housekeeping: not enough towels, pillows, bottled water even for two of us for 2 days. Had to ask repeatedly, and go the front desk in person to make sure we have an adequate supply of everything. Will plan to stay on other Marriott properties in the area in the future.
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Date of stay: May 2021
Location
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Response from General Manager, Owner at AC Hotel by Marriott Miami Aventura
Responded 2 weeks ago
Dear Alex G, I'm so sorry to hear about the disappointing experience you had and would certainly never want to leave you with a poor impression. We value your business and your loyalty to Marriott. I sincerely apologize that we were unable to provide you with the exceptional stay and service you’ve come to expect from AC Hotels. Please know that your comments are being addressed with our team and additional steps will be taken to ensure we're doing all we can to provide service at a high level. We hope you'll consider staying with us again. Sincerely, Margaux Bouquet General Manager
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NatanB wrote a review May 2021
1 contribution1 helpful vote
House keeping left only one towel for two people after only doing the room once a week. After I went to the front desk for another one because they did not answer the phone, they told me house keeping had already left the towels and they refused to give me another towel. So they probably expect us to use this towel between two people for another week until they decide to clean our room again. If possible book any other hotel available.
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Date of stay: May 2021Trip type: Traveled with family
1 Helpful vote
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Response from General Manager, Owner at AC Hotel by Marriott Miami Aventura
Responded 3 weeks ago
Dear nb2424, Thank you for taking the time to share your feedback. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. Please accept my sincere apologies. We've had to adjust how we service occupied rooms during the pandemic; I regret that we appeared unaccommodating. We value your comments and will address them with the staff. It would be our pleasure to have you back and leave you with a more favorable impression. Sincerely, Margaux Bouquet General Manager
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jeff h wrote a review Apr 2021
4 contributions
Mo provided exceptional customer service upon check in. Due to multiple airline flight cancellations, many folks were arriving at the hotel to check in late in the evening. Mo was on top of the situation providing friendly and professional service. Our travel plans were derailed due to the flight cancellation and Mo went above and beyond to accommodate our needs. He courteously explained and processed the airline vouchers used for the stay and made sure that we had everything we needed for a comfortable stay. Thanks to Mo, the unplanned travel diversion was a pleasant experience and we had a very comfortable stay. Thanks Mo!
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Date of stay: April 2021
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Response from General Manager, Owner at AC Hotel by Marriott Miami Aventura
Responded Apr 25, 2021
Dear jeffhD9771FF, I am glad that you had a five-star experience at our hotel and that Mo left such a lasting impression during your visit. I will pass your comments along to the entire staff to recognize Mo's efforts and remind them that every one of us has the chance to help make someone's day brighter. Thank you for staying with us. Best, Margaux Bouquet General Manager
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PRICE RANGE
$124 - $278 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaAventura
NUMBER OF ROOMS
233
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Frequently Asked Questions about AC Hotel by Marriott Miami Aventura
Which popular attractions are close to AC Hotel by Marriott Miami Aventura?
Nearby attractions include Gulfstream Park (0.7 miles), Aventura Circle (0.6 miles), and Don Soffer Exercise Trail (0.6 miles).
What are some of the property amenities at AC Hotel by Marriott Miami Aventura?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at AC Hotel by Marriott Miami Aventura?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at AC Hotel by Marriott Miami Aventura?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at AC Hotel by Marriott Miami Aventura?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to AC Hotel by Marriott Miami Aventura?
Conveniently located restaurants include Cvi.Che 105, Sicilian Oven, and Whole Foods Market.
Are there opportunities to exercise at AC Hotel by Marriott Miami Aventura?
Yes, guests have access to a pool and a fitness center during their stay.
Is AC Hotel by Marriott Miami Aventura located near the city center?
Yes, it is 0.2 miles away from the center of Aventura.
Are any cleaning services offered at AC Hotel by Marriott Miami Aventura?
Yes, dry cleaning and laundry service are offered to guests.
Does AC Hotel by Marriott Miami Aventura offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at AC Hotel by Marriott Miami Aventura?
The staff speaks multiple languages, including English and Spanish.