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About
#3 of 11 hotels in Aventura
Location
4.6
Cleanliness
4.4
Service
4.2
Value
4.0
Tucked away between Miami and Fort Lauderdale, in Aventura, Florida, JW Marriott Miami Turnberry Resort & Spa is a tropical oasis with a culture of authenticity, spirited service, and enriching experiences. During your stay discover why we have been named one of the "World's Best Resorts" by Travel + Leisure Magazine. Explore 36-holes of championship golf and the elite Canas Tennis center. Relax by the Cascata Pool or rejuvenate at the âme Spa & Wellness Collective. Let your palette celebrate award-winning signature chef Michael Mina at BOURBON STEAK and the American-inspired CORSAIR kitchen & bar featuring lighter comfort food. Shop the neighboring Aventura Mall or access the beach via the resort's complimentary shuttle. JW Marriott Miami Turnberry Resort & Spa is a Forbes Travel Guide recommended hotel.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Babysitting
Wifi
Hot tub
Lazy river
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Aerobics
Tennis court offsite
Waterslide
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Light therapy
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
Spanish, Portuguese
Location
78Somewhat walkable
Grade: 78 out of 100
19Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
19999 West Country Club Drive, Aventura, FL 33180
Getting there
Rental CarsSee all Aventura rental cars
521Reviews27Q+A98Room tips
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We would never have spent $600 per night at this hotel if we had known the pools close by 5. In fact they start kicking you out at 4:45. Not even the adult pool is open past 6 o’clock. We couldn’t use the wave rider because we hadn’t filled out the paperwork by 4 PM even though it was open until 5. We had to share our balcony with a neighbor. Huge disappointment, wouldn’t go back.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Don’t go if you want to use a pool after 4:45.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here for a night…2 kids/2 adults. The service starting from the time of booking was great. Smooth transaction. The follow ups via email were great leading up to the actual day of check in. Check in was seamless due to using the app and the amazing staff. Upon arrival we were already checked in so we literally just went to desk for the physical keys. The option to have the key on your phone is really cool too. We were able to access the water park 2 days which made for a better experience. The kids were drained from the day before and Jennifer at the front desk was amazing in allowing us to have a late checkout with was a complete life saver. The attendant for the room, Gilian, made our stay so comfortable and she was super accommodating. The server assigned to our area, Sylvester, was amazing and very attentive. We have stayed at this hotel a number or times and ever celebrated my daughters birthday here. You cannot argue with the service here because it’s ALWAYS TOP NOTCH! This is why we continue to frequent this resort. Overall the stay was amazing! Can’t wait to come back.…
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The gm and owners of this property prove to be incompetent but letting a once great hotel fall to a total piece of garbage. From 3 hours to get a room on check in to the attitudes of the staff. To the incompetence of the restaurant manager and everything. To the clientele not caring about other people sleeping at 2 am. To the lack of professionalism and compassionate staff that this property once had. Everything has been a nightmare. Stay away from this dump.
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Date of stay: March 2023
Value
Location
Service
Room Tip: stay away
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Supervisor Jesus gil- amazing valet and advisor. Super nice and helpful. Made my experience at the jw marriot turnberry amazing! The best! Amazing at what he does always so helpful and can make your experience great!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
There isn't really a platinum lounge as I had been assured when deciding whether to book at this propery. There is only a noisy open bar area which is a pass through (Soff's Lounge) for the public to use anytime and which offers very limited self-serve to platinum members until 4:00. As a platinum member having made numerous Marriott bookings on six continents, I think the staff at this property is irresponsible and incompetent. The minibar attendant barged into one of our rooms when directed by a physician not to enter (and she put false charges on our bill). Unfortunately, the hotel is aware of this behavior and permits it to continue. At check out, the mere mention of this attendant, without even knowing what I was about to say, the front desk attendants said, "Let me apologize in advance." Concerning the noisy, overcrowded water park which overwhelms staff because it is also open to the public for a fee, we were never issued wrist bands but were told that we were not telling the truth and had received the bands. Then, to obtain them, we were repeatedly told we would have to pay $300.00. When I insisted that we had really never been issued the wrist bands, the hotel still did not believe me; and, the front desk (Kathy) told me that they would have to review the security tapes. After losing a half day of use, I checked with the front desk who told me that they would expedite the security review. Later, after losing a day of use, I called security who told me that a request for review had NEVER been received from the front desk. We were not permitted to check in (although guaranteed amex early check in) because the hotel lost our reservation, which I and amex documented in writing. It took three hours on hold for this hotel to relent to reinstate the reservation which we could prove had never been cancelled. We could have checked in at 10:00, but the reservation was not reinstated, without explanation or apology, until late afternoon. Also, service is abysmal (never receiving ice on a day that three request for ice were made; no amenity replenishment etc) …
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JW Marriott Miami Turnberry Management Team, Owner at JW Marriott Miami Turnberry Resort & Spa
Responded 4 days ago
Dear oolig, We are thankful for your loyalty with Marriott and we would like to apologize that you encountered different service challenges during your visit at our resort. We would like to clarify that our resort does not have an Elite members lounge as some other JW Marriott's do. We do, however, offer an Elite members-only refreshment area during limited hours. We apologize if you were not given the correct information at time of booking as American Express has detailed resort information for guests that book thru them. Also, an early check in is not a guaranteed benefit. Different service mishaps and miscommunications caused you to be disappointed and therefore our leadership team has reviewed them in order to take corrective measures and improve the services you have come to expect. Once again, please accept our sincere apologies and we hope you afford us with another opportunity in the near future. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What an incredible stay!! Fabulous for families. We arrived the Sunday after Winter Break and it was totally quiet. Immaculate grounds, warm inviting staff, and lovely appointments in the rooms. From the moment we met the bellman to the final drink poured at the waterpark it was a lovely experience. Props to the boys that ran the Tidal Cove wave pool. They were super fun and friendly and entertained my older son for 2 days. The Tidal Cove staff did a fantastic job of keeping the park safe, well run, and meticulously clean. Excellent proximity to Aventura Mall if you want to walk off-site for other dining options or shopping. While we didn’t play golf the course was beautiful. I read some of the other reviews which seemed negative during busier holiday times. However, if you know that is going to annoy you….plan your stay to NOT arrive during peak family times. To me these reviews seemed like people who were just looking for something to complain about. Overall it was a fantastic experience. So happy we chose to stay here. If you have kids don’t hesitate…book! They have something for everyone. A little luxury for the parents with an adult pool option and bar but also tons of fun for the kids at the waterpark. The waterpark does not feel touristy at all….it has a high end resort feel. We will return!!…
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I stayed at the Turnberry Resort on January 15th when we travelled through the South Florida / Miami area. It was a Junior Suite Double in the Jasmine building with two queen beds and extra living room. We enjoyed the walk out balcony overlooking the front of the resort and Tidal Cove. Gorgeous sunset views from our room. When we stayed at the Turnberry in mid-January, it was during off-peak season. We went to Tidal Cove on January 15th and 16th, and it was virtually empty those days! We had the entire place to ourselves with just a few other guests around. I've read recent reviews commenting about crowds, noise and poor service at the Turnberry. This was not my experience at all. The resort was immaculately clean with excellent service and beautiful landscaping.…
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I am blown away by how amazing our staycation was at this hotel. Everything was faultless from start to finish. David the manager went above and beyond to ensure my wife had a special birthday. We stayed in a stunning one bedroom overlooking the golf course. The water park is amazing, the resort is kept in perfect condition. The staff are welcoming and the doorman Lenny is the epitome of the kindness and professionalism of this resort. I wouldn’t hesitate to return. Perhaps the best hotel we have stayed in within Miami.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First time here after staying many times in the Ft Lauderdale area. You’ll never know this place exists unless you are finials with the area or go searching for a Marriott property near Miami. It’s not near the beach but has its own golf course. The rooms are spacious, well appointed and sparkling clean. Aventura Mall is walkable from here. Service level is high as expected from a JW property. If you don’t want or need to be by the water this property is a great choice.
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Date of stay: June 2022Trip type: Traveled on business
Room Tip: Property is in between Downtown Miami and Ft. Lauderdale areas.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We booked Turnberry to escape South Beach for a night and it turned out to be a great decision. Beautiful resort. Rooms were nicely appointed and staff and service were friendly and helpful. I don’t golf so I can’t speak of the golf course but Tidal Cove was fantastic for the family. Guests get access during your stay, including the days you check in and check out. The water park includes a bunch of slides, a lazy River and large pool. The water was maintained warm in the 80’s in all the pools making it perfect for young kids. Service in Tidal Cove was fantastic. Absolutely recommend a stay, at least for a night, even if you don’t golf. Only con I encountered is that the restaurant for breakfast was very crowded and had long wait times. Otherwise it was a perfect stay.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$389 - $700 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
turnberry isle miami hotel aventura, fairmont turnberry isle hotel, fairmont aventura, aventura fairmont
FORMERLY KNOWN AS
Turnberry Isle Miami, Autograph Collection
LOCATION
United StatesFloridaAventura
NUMBER OF ROOMS
685
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Claim Your ListingJW MARRIOTT MIAMI TURNBERRY RESORT & SPA - Updated 2023 Prices & Reviews (Aventura, Florida)
Frequently Asked Questions about JW Marriott Miami Turnberry Resort & Spa
Which popular attractions are close to JW Marriott Miami Turnberry Resort & Spa?
Nearby attractions include Aventura Circle (0.05 miles), Don Soffer Exercise Trail (0.00 miles), and Alisa's Painted Bistro (0.3 miles).
What are some of the property amenities at JW Marriott Miami Turnberry Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Miami Turnberry Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Miami Turnberry Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Miami Turnberry Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to JW Marriott Miami Turnberry Resort & Spa?
Conveniently located restaurants include Cvi.Che 105, Pollos & Jarras, and Bourbon Steak Miami by Michael Mina.
Are there opportunities to exercise at JW Marriott Miami Turnberry Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does JW Marriott Miami Turnberry Resort & Spa have an airport shuttle?
Yes, JW Marriott Miami Turnberry Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is JW Marriott Miami Turnberry Resort & Spa located near the city center?
Yes, it is 0.7 miles away from the center of Aventura.
Are any cleaning services offered at JW Marriott Miami Turnberry Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at JW Marriott Miami Turnberry Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.