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BEST WESTERN Auburndale Inn & Suites

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284 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Hurst, Texas
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Really one of the worst hotel experiences we've had in a while. We arrived Friday evening and the hotel attendant just wasn't very attentive. When we arrived there was no one at the counter and we had to wait about 5 minutes tired from the day of travel. We finally were checked in the room. The room itself was clean... More 

Helpful?
Thank Andrea M
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Dear Ms. Andrea, We truly apologize for the inconvenience that was caused during your recent stay with at our hotel. We have taken measures to address all the concerns that you have brought to our attention. We have consulted with our maintenance staff and rectified all issues. In addition we have placed signs with breakfast timings and have made it... More 

Decatur, GA, United States
1 review
5 of 5 stars Reviewed 1 week ago

When we go to visit family, this is our hotel of choice. It is centrally located between Orlando & Tampa. The staff is very friendly and the rooms and lobby are clean. The complimentary breakfast is good and starts at an hour which allows you to start the day early. The rates are reasonable. In the many times we have... More 

Review collected in partnership with Best Western

Helpful?
Thank Othar B
Delray Beach, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel hosted our entire Soccer Team for a weekend. Paul and Jessica were outstanding. Paul made sure the entire breakfast area opened early to accommodate our early game schedule. He went out of his way to make sure we were taken care of. Jessica also helped us in the evenings to make sure we were taken care of in... More 

Review collected in partnership with this hotel

Helpful?
Thank Alma F
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

We were very happy to have your team stay with us while in the area for your games. Our team guests are very important to us and we are happy to accommodate in the ways that we can. Thank you for recognizing several of our team member efforts and we will be sharing this with them. Safe travels this soccer... More 

Wesley Chapel
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall my day was quite good. However my air conditioner was broke in the living room part of my suite,the TV didn't work in the living room area as well and I had no ironing board. Even though I had these small issues, the staff was super curious and there to help me through everything

Review collected in partnership with this hotel

Helpful?
Thank julianneramos
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay. Congratulations also on reaching the Diamond Elite Level for Best Western Rewards! I do apologize for the problems you reported during your stay and I am pleased we were able to take care of your issues quickly and courteously. We do hope you'll have the opportunity to visit us... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I just want to say frankie and idelsis ALWAYS the time.I stay in this hotel they make shure evyth was right love and love the service they both give me so attented my daughter is special child and the service they give me make me feel like home

Helpful?
Thank Jennifer V
Lewiston, New York
1 review
4 of 5 stars Reviewed 3 weeks ago

Staff was so nice, very accommodating and helpful. Breakfast was not bad at all, and it was about 20 min from legoland. I would defiantly stay there again when I return to the area next year. Close enough to things to do wihout being in he middle of it.

Review collected in partnership with this hotel

Helpful?
Thank stacywhit80
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Thank you Stacy for your kind review. We certainly hope to have you and your family stay with us again the next time you are in the area! Safe travels, Heidi Russell General Manager More 

Miami, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

Third floor isle was very hot, no A/C...room had some humidity smell and A/C did not cool that much, other than that, the location was perfect, breakfast was nice, rooms were reasonably clean, fridge a bit noisy and bathroom was ok.

Review collected in partnership with this hotel

Helpful?
Thank vilove25
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Thank you for your comments and review. Our operations manager is looking into what might have caused the hallway A/C to not work and resolving any issues to improve efficiency. I'm pleased you enjoyed the other aspects of your stay and look forward to your next visit when you are in the area! Sincerely, Heidi Russell General Manger More 

Asheville, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff were very kind, our family had traveled down from NC to attend a funetal.Amber printed out directions to the funeral home and Jimmy attended to all our needs.We had called from I-4 wanting directions to the property and he led us right to the motel.

Review collected in partnership with this hotel

Helpful?
Thank dandisandi
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

My condolences to your family on your recent loss. I am sorry to learn that was the purpose of your visit. Thank you for your kind words, review and recognition of Amber and Jimmy. We appreciate your choice to stay with us. Sincerely, Heidi Russell General Manager More 

Auburndale, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

The front desk guy Paul was very friendly and welcoming and made sure we had a great stay! The breakfast was very good and they have a waffle maker. The bed was comfortable and the room was very clean

Review collected in partnership with this hotel

Helpful?
Thank feliesham
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

Thank you for sharing your experience with other Trip Advisor travelers! On Paul's behalf, I thank you for the recognition. We hope you will visit our hotel again the next time you are through this area. Sincerely, Heidi Russell General Manager More 

Lakeland, Florida
1 review
1 of 5 stars Reviewed August 20, 2016

Not worth the money and stay need a/c that works and that will cool a room I couldn't sleep because the room was to hot and to pay 109 dollars for a half a night was stupid but I need to sleep and didn't even get that

Review collected in partnership with this hotel

Helpful?
Thank officer5338
BWPA, General Manager at BEST WESTERN Auburndale Inn & Suites, responded to this review

I am truly sorry your experience at our hotel did not meet your needs. I've taken the issues of the AC units to the maintenance department manager to immediately test and confirm all are working properly and efficiently. I understand your concerns about our rates. If qualified, there are discounts available - such as AAA and AARP. The rate is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN Auburndale Inn & Suites

Address: 1008 US Highway 92 W, Auburndale, FL 33823-9585 (Formerly BEST WESTERN PLUS Auburndale Inn & Suites)
Location: United States > Florida > Auburndale
Price Range: $89 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Auburndale Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Plus Auburndale Hotel Auburndale
Best Western Plus Auburndale Inn And Suites
Auburndale Best Western
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