Service was impeccable starting with Luter, the best valet, and continuing with everyone we came into contact with - the bartenders/waitstaff, hotel attendants, and housekeeping on the way out. They were both kind & accommodating to everyone- including my kids who had the very best time being spoiled. The hospitality at this hotel is unlike anything we’ve ever experienced as a family or couple & we can not wait to come back !
My server Glen was great. He was very friendly and kept my coffee full. The view to the beach was wonderful. I had the egg frittata and it was very good. Loved the multi-grain toast. Again, Glen's service was great!
Directly on ocean with heated pool, this hotel is excellent. The restaurant is so good plus nice coffee shops and restaurants along the same street. The TV receptions is not ideal in the oceanfront rooms. Who needs TV with sound of the ocean?
I called the One Ocean last minute to take a much needed staycation (I am a local). While I knew the hotel, amenities, and beach would all be stunning, I was surprised by the special care I received upon arrival. I had shared why I needed this "me time" with Debra, the Guest Ambassador. She got me into a better room and an early check-in. She went so far as include a handwritten note I will cherish forever. Will at the outside bar was phenomenal and put up with my cocktail behavior like a champ. Hey Will! There was also a young lady at Azurea who I quickly bonded with. While her name escapes me, she know who she is. The service industry is very challenging right now, as a veteran of the career, I was so impressed and so touched by all of their hard work and paying attention to "little old me." Highly Recommend. …
My mom and I had a pleasant stay. We enjoyed the spa and the restaurant. Turner and Brian gave excellent service, and Jenni gave the best massage. Thank you One Ocean Resort for making my mother weekend special!
Best food and staff around. Kory was excellent with service. 4 star service you wouldn’t expect, due to the above and beyond. Don’t let the fact that it is in a hotel discourage you. Best experience at a hotel bar ever
Was there this past week for a work trip. We were treated extremely well by Toni and her staff! The food was amazing and attention to detail was seen throughout the event. Only complaint is that we didnt stay longer!
Awesome breakfast with Lizeth as our server, she was great! Thx to Debra for our checkin room treat Claire at the Azurea bar was super!!! Laura C and Amber helped make our visit another great getaway!!! We love you guys!!! K&V
Beautiful hotel and great service. Visited the spa and had a lovely mani/pedi with Veronica (5 star service). Lovely brunch with Glen as our server. Good food, ambience and great service. Beach is perfect for sunning, walks and biking. Town center is right there and has cute shops and great restaurants. Atlantic Beach and One Ocean are a hidden treasure!
We live locally and came to dinner for my birthday. The food was all great, not a single thing to complain about. Plus a 75 degree night in February on the beach. What made the evening absolutely exceptional was our service by Kory. He was the perfect amount of attentive, offered great recommendations and made the evening extra special. We’ll definitely be back and recommending kory as our server.
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