I just returned from over 5 months at Riverside. The virus issue made the winter of 2020 very unique. This has been my home for 18 winters. Sure, the manager, Karen, the assistant manager, and John, the maintenance director really showed their dedication and commitment to the residents. Morning news reports, messages from Encore, and concerns by residents were all handled promptly. The staff was TOTALLY COMMITTED to meet the needs of the residents. I was comfortable with every decision and every night of sleep. Thank you Encore for providing the quality staff and facility.
This was my 1st time here and I had an amazing experience. I was happy to find the bathrooms and showers were clean and plentiful. RRR is a nicely laid out park. I can’t wait to come back in the future. I would highly recommend this resort.
Great place to stay. Stella performance on amenities and personnel. Website information very good and informative; also for a pre-check-in service. We will return. Only negative was on site limited internet service when and if it worked.
What a great park this is! The ponds and fountains add to the scenery, with spacious sites, or camp in the older section which is also very nice. Sandhill cranes make this their home as well. 2 pool are great options, although, in season, the smaller one gets over taken by activities. The office staff is pleasant and helpful. Maintenance/grounds staff is fantastic as well. We also love the onsite trash pick up. What a super convenience.
Great park with large clean sites. Service is good as well as the amenities. Plenty of social activity if you want. Plenty of space if not. Pool and bathrooms are clean. Wifi ok but cable tv is low quality. Main channels over air good quality