Opal Hotel And Suites
Opal Hotel And Suites
230 W State Road 436, Altamonte Springs, FL 32714-4223
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Avg. $58 /night, 10/4 - 10/5
$60
per night
$56
per night
$52
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
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About
3.0
#9 of 13 hotels in Altamonte SpringsLocation
3.2
Cleanliness
2.1
Service
2.7
Value
1.9
Welcome to Opal Hotel and Suites , ideally located near Orlando and all the fun and excitement this amazing area has to offer, including Disney World, The Orlando Museum of Art and the Orlando Science Center. At Opal Hotel and Suites Altamonte Springs , our friendly and professional staff speak your language and are always happy to assist you. Our amenities include a gorgeous outdoor pool with a shimmering waterfall, and our on-site fitness center is open 24-hours so you’ll never miss a workout. Our spacious guest rooms are clean, comfortable and quiet, with free Wi-Fi so you’ll always be connected to home or the office, plush beds with plenty of fluffy pillows, and a microwave as well as a mini-fridge. For affordable accommodations that feel like home, contact us today and make your reservation a Opal Hotel and Suites , the hotel of choice in the Orlando area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Vending machine
Patio
Business Center with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Fence around pool
Meeting rooms
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Express check-in / check-out
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Safe
Microwave
Refrigerator
Cable / satellite TV
Bath / shower
Sofa
Iron
Wake-up service / alarm clock
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, Spanish
Location
230 W State Road 436, Altamonte Springs, FL 32714-4223
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 61 out of 100
61
Orlando Intl Airport
17.6 mi•
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Orlando Sanford International Airport
12.3 mi•
See all flights
Rental Cars
60 Restaurants
within 0.75 miles
54Reviews1Q+A10Room tips
Reviews
Traveler rating
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Detailed Reviews
This hotel was rated 2 1/2 stars but that was not true. It is undergoing a renovation and the rooms tell it. The lobby is nicely done but the rooms are not on the same level. Our room had nails in the walls for pictures but no pictures. No duvet on the bed only sheets and a blanket. The curtains were dirty, toilet seat not attached and the tub faucet leaked. We reported the toilet seat and though it was repaired, it was improperly done where the seat couldn't fully raise. Roaches were also present. The floor in the bathroom had obviously been repaired from a leak but it was poorly done. The furnishings were old and very worn. Words scratched into one side and drawers were broken. Old analog TV with just a few channels. Though the trash was picked up everyday and fresh towels brought to the room, the towels were placed on the coffee table or the vanity, not hung on the towel racks and our bed was NEVER made up. The security latch on the door had been broken off. I do have to say the staff was very friendly and as accommodating as they could be. That is why we gave it a poor rating instead of terrible. Never again will we stay at an Opal.
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Date of stay: March 2022Trip type: Traveled on business
Room Tip: This hotel also has a nightclub in it so unless you like noise and people milling around all...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Owner at Opal Hotel And Suites
Responded Mar 7, 2022
Dear Mike, We are very sorry for the experience you had with us. We have gone through all the issues you mentioned and will work on improving them. This is not the average experience our guests have with us as you can see from our previous reviews. We would again apologize for the experience. Sincerely, Opal Hotel and Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was there over the Memorial Day Weekend. Stayed in the remodeled room. Beds were clean and comfy however the carpet in the room and building was dirty. Something sticky was wasted on the room floor and for the size of the room they need two trash cans. Need more help at front desk. The drain plug in the sink got stuck but issue was quickly resolved. Maintenance guy was very polite and professional. NO INTERNET the entire stay and no one tried to resolve the issue. TV only had 13 channels. Not a good place to stay if you rely on the internet for work or business or entertainment. Also no hangers in the closet area.
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: Rooms in the newly remodeled building are far from the onsite bar/club and was quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Owner at Opal Hotel And Suites
Responded Jun 6, 2022
Dear Karen, Thank You for letting us know about your experience at Opal Hotel and Suites. We are glad that you found our room clean and comfortable. However, I apologize for the carpet and lack of trash cans in your room and for other issues you faced while staying with us. We will speak to the housekeeping manager about the guest room issues you pointed out. We assure you that we will improve our service the next time you stay with us. Regards, Opal Hotel and Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my first and last time staying at this hotel. once arriving I was informed of a $50 early check-in fee. This was not an issue. Once in the room, I found out after stepping in water on the floor. There was an issue with the bathroom. The water was spread across the floor from the bathroom to the bed. Being that the room had no phone, I had to bring my luggage back to the front desk to get another room. The agent at the front desk, stated that the manager would need to approve the fee refund. the next day I followed up, to have that same agent inform me the water issue was not that bad, and that no refund would be granted. My comfort should be the main goal, not a $50 fee to make me uncomfortable. Just glad i placed my luggage on the bed and not the floor.
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Date of stay: December 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Check the floors before you settle in.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Satisfaction Team, Owner at Opal Hotel And Suites
Responded Dec 7, 2023
Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay. We appreciate your feedback and regret that your initial room did not meet our usual standards. We are actively addressing the maintenance issue to prevent any recurrence. Regarding the early check-in fee, we apologize for any confusion and will review our communication on such matters. Your comfort is our priority, and we understand your concerns. We are conducting an internal review of the situation and will strive to ensure a smoother experience in the future. We value your patronage and hope you'll consider giving us another chance to provide the exceptional service we aim to deliver. Sincerely, Opal Hotel and Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debbie Fitzgerald has been employed with the Extended Stay Hotel for over 9 years. She is currently the Assistant General Manager at the Altamonte Springs location, where she assisted me with securing and extending my reservation. I had a question about a transaction that was made on my bank statement, and she was more than willing to assist me in resolving the matter. Ms. Fitzgerald is very accommodating, has a bright personality, and is very knowledgeable at handling escalating situations. Overall, she is a wonderful asset to your team at the Extended Stay Hotel of Altamonte Springs, I think you should hang on to her. Merry Christmas.
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Date of stay: December 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family and I stayed at this hotel during the first week of January 2022 and it was the worst experience since we have been traveling.
Imagine they checked us into a room that was not properly cleaned. There were human hair and black particles all over the bed sheets and entangled in the bath towels. Even when they brought bath towels that they said were clean, upon inspection 🧐 they contained human hair still entangled in them. One of the bath towel was so badly greased with black stains that the front desk attendant said it should be thrown away. Yet still they brought it for us to use. During the night there was no hot water so we had to bath in cold water. When we called the front desk to enquire about this, all the did was apologize.
I would never recommend this hotel to anyone. It is totally deplorable.
Imagine they checked us into a room that was not properly cleaned. There were human hair and black particles all over the bed sheets and entangled in the bath towels. Even when they brought bath towels that they said were clean, upon inspection 🧐 they contained human hair still entangled in them. One of the bath towel was so badly greased with black stains that the front desk attendant said it should be thrown away. Yet still they brought it for us to use. During the night there was no hot water so we had to bath in cold water. When we called the front desk to enquire about this, all the did was apologize.
I would never recommend this hotel to anyone. It is totally deplorable.
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Owner at Opal Hotel And Suites
Responded Jan 11, 2022
Dear Anthony, We sincerely apologize for the inconveniences you experienced while staying at the Opal Hotel. I am sorry for the uncleaned rooms and hot water. I'd like to let you know that our rooms are regularly inspected and cleaned by our maintenance department, and your room may have been left by mistake. I will certainly forward this review to management and our maintenance department to investigate each of your concerns and ensure that no room is ever overlooked while cleaning. I apologize once more for any inconvenience caused during your stay. Sincerely, Opal Hotel and Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Business associates and I called in advance to get rate information to a certain dollar amount, once agreed once we arrived at the hotel the personnel behind the front desk a veteran I have been there for many many years totally disrespected and stayed it out loud that more money would be paid other than what the management had approved. The disrespectful female behind the front counter a veteran of that hotel for many years proceeded to be very disrespectful to me and my guest out loud. Bottom line do not trust anything you can’t do yourself prior to your arrival make sure you read everything because they tack on unnecessary fees. I will never return nor will I ever recommend anybody to this dreadful experience
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Owner at Opal Hotel And Suites
Responded May 15, 2022
Dear Guest, We are sorry that you weren't happy with your accommodations at Opal Hotel and Suites. I suspect there must have been some misunderstanding; otherwise, our staff is polite and normally would not behave in the manner described. However, We apologize for your poor experience with the front desk staff regarding check-in; we have noted all of your concerns and will have our team investigate and rectify them. We are sorry to see the critical negative feedback about your stay with us. We never want a customer to have such a poor experience. Sincerely, Opal Hotel and Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was exactly what we expected! The beds and pillows are very comfortable, the rooms are clean and the view of the pool is extraordinarily breath taking! The soothing sound of the pool’s waterfall, and the friendly staff all add on to the calming and relaxing ambiance this hotel has to offer. What truly set the experience To be top notch for us was the front desk agent Debbie! She was very attentive and informal with details about our stay and made us feel that we were her highest priority upon walking into the lobby area. Debbie’s smile and caring nature made us feel all the more welcome and we will definitely be staying in this hotel again!
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Date of stay: August 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Since I moved from South Florida to begin a new job, I had the pleasure of being at Extended Stay of Altamonte Springs while I settled down in Central Florida. I do NOT regret it one bit. The staff is excellent and Debbie is excellent and has always been excellent with her service to me, my family and anyone else I have seen come through those doors.
The upgrades and renovations that this hotel has received are beautiful. The service is excellent and Debbie has always been extremely accomodating in ways that I don't have enough space to discuss.
Anyone that is in the Altamonte Springs area should stop here and make a reservation at Extended Stay Of Altamonte. It is great service, great pricing, great staff and very professional. I would give it 10 stars but Trip Advisor only allows me to give 5 stars.
The upgrades and renovations that this hotel has received are beautiful. The service is excellent and Debbie has always been extremely accomodating in ways that I don't have enough space to discuss.
Anyone that is in the Altamonte Springs area should stop here and make a reservation at Extended Stay Of Altamonte. It is great service, great pricing, great staff and very professional. I would give it 10 stars but Trip Advisor only allows me to give 5 stars.
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Date of stay: April 2020Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’ve truly enjoyed my stay here. Debbie in the front office is extremely helpful and provided the best possible customer service. The rooms are nice, and if you stay pool side it’s a beautiful view that you get to enjoy. I would highly recommend Extended Stay of Altamonte to anyone needing to stay in this area!
-Chad W
-Chad W
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When I booked the room I paid for a updated pool view room. When I checked in I went to the room and the smell was overpowering of mildew and cleaning supplies, not updated, and no pool view room. There was crumbs all over the floor, crusty stuff on the sheet, and the bathroom door scraped across the entire floor and you closed it. I cancelled my stay and left. Was refunded a couple days later!
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Owner at Opal Hotel And Suites
Responded Mar 9, 2022
Dear Tasha, We are very sorry to hear that you were disappointed with your experience at our hotel. Please accept my sincere apologies for the smell in your room, I will certainly have a word with our housekeeping team to look into the issue. Our housekeeping staff makes sure we clean each and every room thoroughly before your check-n. Please accept my apologies for the crumbs on the floor. I'll pass the comment and hope you will give us another chance to improve. We value your feedback, and we will make sure this doesn't happen again. Sincerely, Opal Hotel and Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Altamonte Springs is approximately 10-15 miles from Orlando, where the parks and attractions are. You can google Attractions in Altamonte Springs to see what's there. Whatever you do, do NOT stay at Opal
"The best tip I can give is to just not book here… they don’t care about their guests. "Read full review
"If you value your health or life, I would avoid this place at all costs. It looks like a hotspot for trafficking."Read full review
PRICE RANGE
$66 - $77 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn altamonte springs, clarion altamonte springs, altamonte springs holiday inn
FORMERLY KNOWN AS
Extended Stay Of Altamonte Springs
LOCATION
United StatesFloridaCentral FloridaAltamonte Springs
NUMBER OF ROOMS
210
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Opal Hotel And Suites
Which popular attractions are close to Opal Hotel And Suites?
Nearby attractions include Crane's Roost Park (0.5 miles), The Picture Show (0.3 miles), and Christmas Tree Shops andThat! (0.3 miles).
What are some of the property amenities at Opal Hotel And Suites?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at Opal Hotel And Suites?
Top room amenities include air conditioning, a refrigerator, and a desk.
Is parking available at Opal Hotel And Suites?
Yes, free parking is available to guests.
What are some restaurants close to Opal Hotel And Suites?
Conveniently located restaurants include Tibby's New Orleans Kitchen, The Crepevine, and Cafe Murano.
Are there opportunities to exercise at Opal Hotel And Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Does Opal Hotel And Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Opal Hotel And Suites?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Opal Hotel And Suites?
Many travelers enjoy visiting Bradlee-McIntyre House (3.8 miles) and Longwood Historic District (3.9 miles).
Does Opal Hotel And Suites have any great views?
Yes, guests often enjoy the city view available here.
Is Opal Hotel And Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.