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DoubleTree Denver Aurora

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DoubleTree Denver Aurora
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801 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Denver Aurora
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Showing 791: English reviews
Denver, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I enjoyed the hotel experience, just like Double Tree's high standard treatment of customers at other hotels, they did not disappoint at this location. I would recommend this hotel to anyone. The staff was extremely friendly, and the rooms were very comfortable. For the dollar to satisfaction ratio, you can't find a better deal in the area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gregory G
David G, Public Relations Manager at DoubleTree Denver Aurora, responded to this review

Absolutely delighted!! Delighted you had such a good experience at our hotel, the DoubleTree by Hilton – Denver/Aurora. And, thank you for paying us the highest possible compliment – you would recommend us to others. I hope you will include our hotel when your travels bring you back to our area as it would truly be our pleasure to serve... More 

Tucson
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Shuttle not available as promised from airport. Elevators not functional. One elevator wouldn't stop on 3rd floor. Staff was appologetic and responsive. Food service was improved from last visit. Dissappointed but I will return.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Horseshows
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Our team members very much appreciate the continued strong and long relationship between AHA and our hotel. It is special! And, thank you for your loyalty as well. I do apologize for the inconvenience we caused you involving our shuttle. Please note that the elevator is in the process of being fixed. If I can assist with your next reservation... More 

Aurora, Colorado
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great staff and customer service. Housekeeping staff saw I was struggling with my luggage and she eagerly helped. This is above and beyond customer service. Front desk staff friendly and efficient. Room was excellent.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank T5594IDsusanp
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Wow!! Thank you for your 5 for 5 review of your recent stay at the DoubleTree by Hilton – Denver/Aurora. Also, your compliments about our staff and customer service are very much appreciated and will be shared with our many team members. Please come back and see us as it would truly be our pleasure to serve you again. I... More 

Aurora, CO, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The stay was pretty average. Average breakfast buffet. No wifi strength in the room so I could not utilize it. Comfortable bed. It took forever to reach someone at the front desk when calling ahead of my stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jennifer S
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your feedback and for your business. Please note we are addressing your concerns. We are in the process of making many improvements to our hotel including a major upgrade to our internet speed. And, I apologize for the inconvenience we caused as you waited for a team member to answer the phone at the front desk. We... More 

Level Contributor
105 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here 5 nights to attend a 1 day nearby conference & to sightsee in Denver. Took Light Rail to get to downtown Denver & taxis to get to Denver Botanic Garden, Museum of Nature & Science, Cherry Creek shopping mall. Next time, we'll stay downtown to see more sites. What's good: Staff at front desk- Laura, Aric and... More 

Helpful?
Thank Liz V
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and helpful comments. And, thank you for the very kind words regarding Laura, Aric, Tina, Ed, Danny and Bill as well as about the hotel in general. Please note we are addressing your concerns as we are in the final stages of planning a complete renovation of the hotel – including our guest rooms, public... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Spacious hotel clean spacious bedroom comfortable bed and was quiet in our sixth floor room. Touch screen air-conditioning did not work front desk staff unhelpful in trying to address the issue. No refrigerator or microwave in the room. Checkout staff apologize for our inconvenience and offered complementary breakfast. It's half hour away from Denver. I would recommend getting a hotel... More 

Helpful?
Thank Saif H
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for the important feedback. I apologize for the frustration and inconvenience we created for you. And, many of our rooms do have a refrigerator and/or microwave. Please note your request at the time you are making a reservation. I hope you would consider staying with us again so you could avoid the congestion and... More 

San Antonio, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Not bad for my second visit to Double Tree. King sized bed bed was real bouncy and would transfer motion like Jello. There was a stain on the ottoman in the room. Other than that, it was a pleasant stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kendra M
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for returning to our hotel. I’m glad you enjoyed a pleasant stay. We are making improvements to our guest rooms! Soon, among other improvements, we will be replacing many of our mattresses and updating our guest room seating. I hope that when your travels bring you back to our area, you’ll choose to stay... More 

Greenville, South Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff was very nice as it was our first time to the area giving recommendations for restaurants in the area we were on the 6th floor and had a view of the back of the building and a great view of the mountains. The elevators need some work, my husband could not stop on the 3rd floor for a... More 

Helpful?
Thank Buddy S
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your 5 for 5 review and for staying with us here at the DoubleTree by Hilton – Denver/Aurora. And, thank you for your wonderful comments about Ed! He will certainly hear of your kind words. Please note! Our elevators are being repaired and upgraded. The work is going on now! I hope you will soon return to... More 

Carlsbad, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was nice. Great room for my special needs son and I with plenty of space. We were on the 3rd floor and hallway carpets were quite stained. But Ed, our shuttle driver, was the nicest one ever and was so kind to my boy. Greatly appreciate the hotel providing this service given the distance to the airport. Classy!

Helpful?
1 Thank Scotty M
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for choosing to stay with us. Our carpet, throughout the hotel, will be soon replaced. Ed has already been told of your kind words. I am honored that Ed works here as every day, he makes a difference. Ed, along with the rest of our team, hope that when your travels bring you back... More 

MONTROSE, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Its a older Hotel, but with good people working with you when needed. The Breakfast buffet is very excellent. The pool is very well cleaned and kept up. There wifi in room is ok, but it can be better.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sergio C
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for your business. Your compliments about our team members and the hotel in general are truly appreciated. Please note that we will soon start a major renovation of the hotel that will positively impact all areas, including a greatly improved guest room wi-fi experience. I am confident you will enjoy our many changes. If... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attractive Suburban Hotel in glass-&-brick building with 6-story Atrium. ... more   less 

Additional Information about DoubleTree Denver Aurora

Address: 13696 E Iliff Pl, Aurora, CO 80014-6512
Location: United States > Colorado > Aurora
Price Range: $105 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Denver Aurora 3.5*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Expedia, Hotwire, Hotels.com, Odigeo, TripOnline SA, Priceline, Travelocity and Orbitz so you can book your DoubleTree Denver Aurora reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Denver Aurora Hotel Aurora
Doubletree Hotel Denver Southeast
Doubletree Hotel Aurora
Hotel Style:
#7 Business Hotel in Aurora
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