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Best Western Plus Gateway Inn & Suites

Traveler (76)
360
Panoramas (12)
Room & Suite (106)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The award winning and newly renovated Best Western Plus Gateway Inn & Suites offers comfortable accommodations, great rates and the perfect location for business and leisure travelers, due to its proximity to the University of Colorado Hospital, Anschutz Medical Campus, Fitzsimmons Medical Complex, Medical Center of Aurora, Denver Children's Hospital, Denver Technological Center, Aurora Sports Complex, Dick’s Sporting Goods® Park, Buckley Air Force Base and is just a short drive away from downtown Denver and the Denver International Airport.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Spa
Business Center with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Value
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
645Reviews
9Q+A
70Room tips
Traveler rating
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Popular mentions
This is the second time we have stayed at the Best Western Gateway.. It is always clean and the customer service is great. We only stayed one night for a family event but the room was nice and a great value. Breakfast was fresh and good variety.
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Review collected in partnership with Best Western
Response from Kyle M, General Manager at Best Western Plus Gateway Inn & Suites
Responded 3 days ago
Hi Ken, Thank you taking time to send in a review. We appreciate the feedback and are glad you had a great stay. We hope to see you again next time you are visiting. Thanks again and take care. Kyle Murray, GM 720-748-4800 kyle@bestwesternaurora.com
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Hotel's Favorite
My wife and I stayed here in May 2018 and treated to a great stay while we visited family and the Denver landscape. This time around, we knew we wanted to stay here again. While it was only for a night, the staff was once again to notch, especially a young man named Zach. While
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Response from Kyle M, General Manager at Best Western Plus Gateway Inn & Suites
Responded Jan 9, 2019
Greetings RMSAvs, Thank you so much for all of the great comments. We are thrilled to hear you have had great stay's at our hotel. I will be sure to share your comments with Zach as well. Thanks again and we hope to see you soon. Take care. Kyle Murray, GM 720-748-4800 kyle@bestwesternaurora.com
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I stayed here for well over a week, and was treated so rudely by the front desk manager. I was not feeling well that day I needed to check out and called for a late check out. (Which is only 12:30 by the way which is crap.) I ended up taking longer to check out than expected due
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Response from Kyle M, General Manager at Best Western Plus Gateway Inn & Suites
Responded 3 days ago
Hello Trippinitdaily, Thank you for your review. I'm sorry that you had an unpleasant departure. I can certainly understand why you'd be upset. It sounds like it should be an easy request to honor for late checkout. I will share with you that in our business we have folks that are late almost everyday, so it's nothing new. That being said, we generally honor late checkouts except for when several other people have requested it and we need to get the rooms turned for the next guests checking in. Those folks are paying customers also, that are guaranteed to have rooms available by 3pm. If our Front desk clerk seemed "curt" with you, I apologize. I just hope you can understand it's because of other priorities. Check out time is at 11am for a reason,, not trying to make things difficult. As far as your comments about sports teams.... yes that is true. We are the closest hotel to one of the nations premier sports facilities "Aurora Sports Complex" that hosts athletic events from May through October almost every day. The confusing part is that we haven't had any teams in so far this year??? That will start next month. I hope this clarify's a few things and If I can be of any further help, please feel free to contact me directly. Take care. Kyle Murray, GM 720-748-4800 kyle@bestwesternaurora.com
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I have stayed in many hotels but rarely have I encountered a room with so much space! There was so much space the lighting couldn't capture it all which was the only problem. Other than that, the bed was comfortable, the room was clean, it was just a great stay.
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Review collected in partnership with Best Western
We stay here with my mom. The hotel is centrally located in Aurora. You could go walking to Sam's and Walmart. There are other stores close by like Best Buy, a Faziollis, a Mexican Restaurant, an Indian Restaurant and a Starbucks 2 blocks away. If you really like to walk and its
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Response from Kyle M, General Manager at Best Western Plus Gateway Inn & Suites
Responded 1 week ago
Greetings worldtraveler20016, Thank you for taking time and submitting such a detailed review. We are very happy to hear you had a great stay and found everything so convenient. We hope to see you again next time you are visiting the Denver area. Thanks again and take care. Kyle Murray, GM 720-748-4800 kyle@bestwesternaurora.com
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Previous
How far from DEN and how long take to drive
I don't live in Denver, so I don't know. It is on the east side.
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Hello Krystal I don't think so but you could give them a call
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Are there room safes?
Yes all of the guestrooms have safes
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Do y'all offer smoking rooms
I'm pretty sure entirely non-smoking but a visit to their website should give you the answer.
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Hello, Unfortunately we do not have a shuttle to the airport. Taxi or Uber service will cost about $25 to or from the airport. We are looking forward to getting the Aurora portion of the light rail open sometime this spring, which will give passengers another option for transportation. The light rail station is about 4 blocks from our property and will take folks to and from the airport for about $5. I hope this helps!
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12
"Book a top floor room so You don’t happen to listen to everybody above you"
"Quiet rooms are on the back side, facing the back of a Walmart and not the freeway."
"The quietest rooms are on the back side of the hotel"
"If booking reservation verify the pricing upon check in"
"The double Queen was very big even with the 2 beds in it. 301 was quiet being at the end of the hall."
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PRICE RANGE
$105 - $176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus gateway hotel aurorabest western plus gateway inn and suitesbest western aurorabest western gateway hotel
LOCATION
United StatesColoradoAurora
NUMBER OF ROOMS
82
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