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Extended Stay America - Denver - Aurora North

63 reviews
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Traveler (12)
Room & Suite (18)
Dining (4)
Overview
  • Excellent11%
  • Very good7%
  • Average6%
  • Poor11%
  • Terrible65%
Aug 11, 2017
“Just don't”
Apr 16, 2017
“Horrible housekeeping”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Denver - Aurora North
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)Write a Review
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1 - 5 of 63 reviews
Reviewed December 5, 2017

The common areas were dirty, leaves from outside were in every hallway. The external security doors were always propped open. The smoke detector in the room was not attached and the bathroom faucet was not attached to the counter top. Every garbage can I saw...More

Thank Laura M
Response from 00esa, Manager at Extended Stay America - Denver - Aurora NorthResponded December 6, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed October 27, 2017

Among other horrors, the tub was black with mildew, the tub had separated from the wall at its front base, there were exposed wires hanging from the ceiling, my socks stuck to the sticky floor in front of the toilet, the bed sheets appeared to...More

Thank fletcherpat8
Response from 00esa, Manager at Extended Stay America - Denver - Aurora NorthResponded November 2, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed October 12, 2017

Had to switch rooms. First room was across from the trash (which smelled strongly), next to a room that sounded like they were having a party, and the room smelled strongly of cigarette smoke. Second room was not clean (had hair, including pubic hair, and...More

Review collected in partnership with Extended Stay
Thank 178liliyak
Response from 00esa, Manager at Extended Stay America - Denver - Aurora NorthResponded October 13, 2017

We apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and we're sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible...More

Reviewed October 9, 2017 via mobile

Let's put aside the fact that they serve a breakfast that's not really a breakfast. Let's put aside the fact they have free internet that's not really free. Let's put aside the fact they offer beds that have horrible springs poking you in the back...More

Thank Joanna K
Response from 00esa, Manager at Extended Stay America - Denver - Aurora NorthResponded October 11, 2017

Thank you for being our guest and for taking time to leave feedback. Please accept our apologies for the reservation mix-up. We will investigate what went wrong in your instance. Although what happened is not typical, we obviously have room to improve, and we assure...More

Reviewed September 30, 2017

Our flights were delayed and we arrived super late, had to ring the bell for service and then it took a little while. We got out room, the hotel seemed pretty full as the parking lot had few available spots. It's a 100% smoke free...More

Thank Donna F
Response from 00esa, Manager at Extended Stay America - Denver - Aurora NorthResponded October 1, 2017

Donna, thank you for the feedback about your stay at our hotel. We are sorry for the smoke issue you had and for your disappointment with our service. To make sure this doesn't happen again, we are actively working with our staff to improve our...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$74 - $117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$74 - $117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (12)
Room & Suite (18)
Dining (4)
Hotel & Grounds (15)
Bathroom (1)
Questions & Answers
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Room Tips
"Pick somewhere else to stay"
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"Go somewhere else."
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"Don't do it!"
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"Third floor is best since you can easily here noise from any rooms above you."
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