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Extended Stay America - Denver - Aurora South

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Extended Stay America - Denver - Aurora South
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117 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Aurora, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff was excellent and did an amazing job. the wifi provided me with fast service. The coffee tasted great annd the muffins were exceptional and also the young gentleman austin working front desk was very nice and he provided excellent service to me.

Helpful?
Thank tmj012016
Shepherd, Texas
Level Contributor
6 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

We were to try to check in around 430 pm and we had to wait to see if the room was clean or not when we were waiting for room two other guest came drunk and talking bad and using bad language and desk person was laughing with guest when we went to room and walk out room smell so... More 

Helpful?
Thank rcdalwadi
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

This was the worst place I have ever stayed. For a non smoking room it smelled as though there was always a cigarette burning. The bathroom constantly had water leaking from the upstairs. So bad I had to use the only towel that was available to keep it from flooding into the main room. When I brought this to the... More 

Helpful?
Thank parkersunset
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 11, 2016 via mobile

Stayed here for one night with my family, a party of 6 with two rooms. While the check in staff were friendly and efficient, the facility left a lot to desire. Alot of locals use this as a place to live, and we were surprised at the number of people just hanging around outside of rooms until all hours of... More 

Helpful?
Thank David C
1 review
2 of 5 stars Reviewed June 5, 2016 via mobile

They have good rates,but the house cleaning sucks.. Their room attendance never come by and give you toilet paper,fresh linens,soap ect. I have to go and locate a house keeper just to get my toiletreis. Its a great place to live for weeks at a time. Only if they had deals for ppl who stay with them for more than... More 

Helpful?
Thank Sharrman R
1 review
5 of 5 stars Reviewed April 29, 2016 via mobile

Have been living here almost a year now and my stay has been very pleasant they recently remodeled their rooms which are beautiful and very comfortable. The staff here is wonderful!!! They have been very accommodating especially Tracy and Nicole who are two of the front desk ladies with guest services they are both very friendly and always greet you... More 

Helpful?
Thank Deedra e
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Thank you for your kind words about our hotel. It’s great to read that you enjoyed our comfortable accommodations as well as our convenient location. I truly appreciate your comments about our wonderful customer service and I will be sure to share them with our entire team! The staff and I would like to thank you again for posting your... More 

Aurora
1 review
5 of 5 stars Reviewed April 29, 2016 via mobile

There isn't enough words to describe how wonderful Tracy is in the front office. Anytime you have a question or need something she is commented to filling your needs. She is easy to talk too and is a joy to have a good laugh with. Tracy makes you feel like family here and that is a very important to me... More 

Helpful?
Thank Nicole F
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Thank you for your kind words about our hotel. I’m so proud of our staff for providing you with exceptional customer service and a wonderful stay! I will be sure to share your feedback with our entire team. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Aurora, Colorado
1 review
5 of 5 stars Reviewed April 28, 2016

My experience at the Extended Stay was actually pretty good....fully equipped kitchen, grab and go breakfast, free wi-fi....and the staff was awesome (one person in particular Traci Young) she truly cared about the guests and their needs and really has the tools needed to cheer someone up with encouraging words....love her positive outlook on life.

Helpful?
Thank myshadow2002
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to provide you with exceptional customer service and a home away from home experience! It’s great to read that you enjoyed our grab-and-go breakfast, fully equipped kitchens, and comfortable rooms. Once more, thank you for posting your review. We look forward to having... More 

Rockford, Illinois
Level Contributor
178 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed March 28, 2016

the room stinks like someone cooked fish in it and it was never aired out afterward. how this Extended Stay America got a good rating on another website I will never know. there are a large number of people who are living here. a herd of children ran, screaming and yelling, by my room more than once. the room is... More 

Helpful?
Thank wrktravelr
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the room conditions you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure that each guest has a comfortable... More 

Pueblo West, Colorado
1 review
1 of 5 stars Reviewed March 18, 2016 via mobile

Not only was the tub plugged up and not tended to till the 5th day but I couldn't get towels, pillows or coffee. One shouldn't have to hound customer service everyday for things or help! The final straw was when my key wouldn't work on Friday after orientation and I wasn't checking out till Saturday morning!

Helpful?
Thank Cory H
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

I appreciate you taking the time to write a review of your experience with us. I was disheartened to read about the service issues you experienced. Please accept my apology. Your comments were reviewed by the staff, and we will be reviewing our room inspection procedures as well as making sure we are providing each guest with professional and prompt... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Denver - Aurora South

Address: 13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
Location: United States > Colorado > Aurora
Price Range: $85 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Denver - Aurora South 2*
Number of rooms: 137
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Also Known As:
Homestead Denver Aurora
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