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Hotel Jerome, An Auberge Resort

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#4 of 36 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
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Hotel Jerome, An Auberge Resort
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546 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Denver, Colorado
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 8, 2013

Four adults recently stayed in two rooms at the Jerome. From the time we were at the front desk and throughout our stay the service could not have been better. Since Maroon Bells was closed due to the government shutdown, the hotel staff went all out to provide alternatives which provided excellent aspen viewing. The J bar burgers were the... More 

Helpful?
Thank Denver-KCB
Aspen
1 review
5 of 5 stars Reviewed October 7, 2013

We found Hotel Jerome to be surprisingly great. The people were wonderful. They accommodated every need with big smiles and a friendly attitude. The room was spacious and beautiful. The restaurants and bar were nice. We will definitely be back.

Review collected in partnership with this hotel

Helpful?
Thank Jeff H
Denver
1 review
5 of 5 stars Reviewed October 6, 2013

This is a great hotel from top to bottom. The renovations seamlessly blends modern conveniences with the nostalgia of the Western past. The staff is very professional and friendly. Coming back for sure.

Review collected in partnership with this hotel

Helpful?
Thank Jeremy C
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Jeremy C, Thank you for taking the time to write such a lovely review on Tripadvisor regarding your recent stay to Hotel Jerome. I feel exactly the same about the renovations, blending "modern conveniences with the nostalgia of the Western past". I and the hotel staff look forward to welcoming you back to Hotel Jerome in the future. Warmest... More 

Aspen
Level Contributor
4 reviews
5 of 5 stars Reviewed October 3, 2013

Staying at the Hotel Jerome was such a treat. Restaurant dining was delicious and the room was over the top comfortable with more amenities than we could have asked for. They have thought of EVERYTHING and more! We wanted to move in and will be back again, for sure!

Review collected in partnership with this hotel

Helpful?
Thank Joan T
Aspen
1 review
5 of 5 stars Reviewed October 1, 2013

Our stay at the Hotel Jerome exceeded all of our expectations! From the friendly staff, to the comfortable rooms, we truly enjoyed our stay and look forward to visiting the hotel again in the very near future!

Review collected in partnership with this hotel

Helpful?
Thank Andrew G
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Andrew G, Thank you for the incredible review on Tripadvisor. I was thrilled to hear we met your expectations and that you thoroughly enjoyed your stay. We are looking forward to welcoming you back in the near future. Warmest regards, Anthony DiLucia General Manager, Hotel Jerome An Auberge Resort More 

California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 24, 2013

We stayed for three nights at the Hotel Jerome and I could have stayed a month! From the moment we arrived till the time of our departure every single employee that we encountered were absolutely top notch true hospitality professionals. The lobby of this gem has been renovated to combine it's historic roots with a modern flair and it totally... More 

Helpful?
Thank chakabea
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Chakabea, Wow! Thank you for the glowing review on Tripadvisor from your stay this past September. I had great pleasure sharing your review with the staff especially Emily, Brad, Frank, Martin, Steve and Roland. I am truly happy you enjoyed the renovations, your stay and the service and I very much hope to welcome you back in the future.... More 

Bowling Green, Kentucky
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 23, 2013 via mobile

The Hotel Jerome is beautiful yet true to the era the hotel was built in. The staff was very courteous and accommodating. The food was excellent and the atmosphere was fun. Great value for a wonderful stay!

Helpful?
Thank Micki L
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Micki L, Thank you for your review on Tripadvisor. I was thrilled to hear you love the renovations just as much as we do. Thank you again and we look forward to welcoming you back to Hotel Jerome. With warm regards, Anthony DiLucia General Manager, Hotel Jerome An Auberge Resort More 

Brainerd, Minnesota
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 18, 2013

Spent two nights at the Hotel Jerome on a trip for our anniversary just after Labor Day-what a great hotel! We were upgraded to a suite at no additional charge, and when we returned to our room, after some time exploring the town of Aspen, were pleased and surprised to find a bottle of champagne waiting for us. The hotel... More 

Helpful?
1 Thank MNCouple64
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear MNCouple64, Thank you for taking the time to write such a lovely review on Tripadvisor, and thank you for spending your Anniversary with us! Congratulations. I was thrilled to read we recognized your special occasion appropriately and that you enjoyed your visit with us. I look forward to welcoming you back in the future...maybe even your next Anniversary! With... More 

Nashville, Tennessee
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed September 5, 2013 via mobile

From complimentary curb service pick-up at the airport to everything else you would expect out of a luxury property, the Jerome has it. The service on the property was impeccable, and the facilities majorly outstanding. We enjoyed drinks in the Living Room, complimentary coffee outside in the morning w hotel-wide complimentary WiFi, and a delicious, casual burger dinner at J-Bar,... More 

Helpful?
2 Thank CenterFielder
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear CenterFielder, Thank you for the wonderful review on Tripadvisor. I was thrilled to read your review and share with all our staff at Hotel Jerome. It sounds like we met your expectations in every way and it was a great "father-daughter" trip. We look forward to welcoming you back to Hotel Jerome for another father-daughter trip in the future.... More 

Hollywood, Florida
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 4, 2013

My first visit to the Jerome was in the winter of 1995 and I was pleasantly surprised by the historic building, the luxury accommodations and the location. Since 1995 I have visited the Jerome almost every year and in every season. Through the years I witnessed changes in ownership and management that fell short of this magnificent hotel's full potential.... More 

Helpful?
1 Thank InTheBizToo
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear InTheBizToo, Thank you for your review on Tripadvisor regarding your recent visit. I am flattered and very happy to be back at Hotel Jerome. I look forward to welcoming you back to Hotel Jerome in the future! Warmest regards, Anthony DiLucia, General Manager Hotel Jerome, An Auberge Resort More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more   less 

Additional Information about Hotel Jerome, An Auberge Resort

Address: 330 E Main St, Aspen, CO 81611-1930
Location: United States > Colorado > Aspen
Price Range: $353 - $1,238 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Jerome, An Auberge Resort 4.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Style:
#2 Spa Hotel in Aspen
#2 Business Hotel in Aspen
#4 Luxury Hotel in Aspen
#4 Green Hotel in Aspen
#4 Family Hotel in Aspen
#5 Romantic Hotel in Aspen
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