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Hotel Jerome, An Auberge Resort

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#1 of 35 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
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Hotel Jerome, An Auberge Resort
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615 Reviews from our TripAdvisor Community

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Showing 601: English reviews
London, United Kingdom
Reviewed October 30, 2014

We spent 5 days here, using it as a base while we explored the Aspen countryside. The hotel is everything you would expect from an upmarket 4-5 star place. The staff are welcoming, knowledgable and generally happy to help. It has a really comfy, friendly cocktail bar in which to unwind after a day on your feet. The restaurant is...

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Helpful?
Thank Danny88_13
Aspen
Reviewed October 27, 2014

hotel renovation is beautiful. amenities are wonderful. staff is friendly and helpful. concierge is new to the area so wasn't quite up to speed with what's available in Aspen. other than that, a perfect place to stay.

Review collected in partnership with this hotel
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Thank Juli G
Highlands Ranch, Colorado
Reviewed October 26, 2014

Just returned from a 2-night stay at the Hotel Jerome, which is now certain to become an annual tradition. The hotel was very well appointed. All of the hotel employees were extremely friendly and knowledgable, and went out of their way to answer any questions. The location could not be more convenient, on Main Street and walking distance to the...

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Thank jdm3x
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear jdm3x, Thank you for taking the time to write such a wonderful review on tripadvisor. I very much hope we do become your annual tradition! Please make sure to stay in touch with us. Thank you again for your kind words and support and I look forward to having the opportunity to welcome you back again in the future....

Wayland, Massachusetts
Reviewed October 26, 2014

Handsome luxury is how I would describe it. The service was all 5star as well as the food One unique thing was the beverage and snacks they offered in your room displayed in a elegant glass cabinet. It's a simple thing but they offered all the items complimentary and only would charge you if you ordered a second round. I...

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1Thank MW7722
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear MW7722, Thank you for writing such a lovely review on Tripadvisor. Handsome luxury is perfect! Thank you for describing us that way. Your review picked out everything, we couldn't have said it better ourselves. Thank you also for highlighting our green efforts. Your kind words and support are greatly appreciated. With warm regards, Anthony DiLucia General Manager, Hotel Jerome...

Gurugram (Gurgaon), India
Reviewed October 26, 2014 via mobile

Gorgeous rooms, friendly staff, great food & excellent service-lives up to the expectations of a boutique hotel. The bar -The Living Room has a unique inviting charm about it-I was here for a friends 21st a while back and we had a fabulous time. We received impeccable service from Megan (I think-White cute plump girl at the bar) and she...

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Thank Kashneet K
Torrance, California
Reviewed October 23, 2014

We were able to take the Aspen Food and Wine Classic off our “bucket list” this summer. While all rooms in the city are at a premium for this popular event, we chose Hotel Jerome and could not be happier with that decision. From the first moment of arrival a team of handsome and international bell men (and women) escorted...

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Thank KateandRex
Aspen
Reviewed October 22, 2014

Beautiful hotel in an even more gorgeous location. The staff was so sweet. Everyone from the manager to Shawn, the valet. It was great to stay in a place that was historical. The lobby area was decorated very well.

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Thank xeeniat
Vail, Colorado
Reviewed October 21, 2014

Absolutely amazing experience from the moment we pulled up to the front of the hotel. Knowledge and experience of staff was amazing of the area, hotel, spa, restaurants etc., J Bar is a "must" and spa!

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Thank Mona M
Bloomfield, NM
Reviewed October 15, 2014

Loved this place. I hope to go back someday. The staff was incredible and hotel amenities were awesome. I had taken my mother to a Aspen for her birthday. She absolutely loved it and we didn't want to leave. Lindsey was the best, thank you for treating us so special. The hotel is perfect for walking to shopping or restaurants....

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Thank DarlinBloomfield_NM
Los Angeles, California
Reviewed October 13, 2014

The Hotel Jerome was the perfect place for an autumn getaway for our family. We spent 3 fantastic nights in Aspen and loved every minute at the hotel. Our rooms, a king suite connecting to a queen junior suite, were perfect for a family of 5. The views of the fall color on the mountains from our rooms were spectacular....

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Helpful?
Thank roxhills
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more   less 

Additional Information about Hotel Jerome, An Auberge Resort

Address: 330 E Main St, Aspen, CO 81611-1930
Location: United States > Colorado > Aspen
Price Range: $460 - $1,654 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Jerome, An Auberge Resort 4.5*
Number of rooms: 93
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Also Known As:
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Style:
#1 Spa Hotel in Aspen
#1 Luxury Hotel in Aspen
#2 Business Hotel in Aspen
#3 Green Hotel in Aspen
#4 Family Hotel in Aspen
#5 Romantic Hotel in Aspen
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Jerome, An Auberge Resort staff and other travelers.
1 question
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Questions? Get answers from Hotel Jerome, An Auberge Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check if your room butts up to a housekeeping closet. That can get noisy.”
 of 5 bubbles mmilo1122, 3 weeks ago | Read review
“Book a junior suite king bedroom with a view of Red Mountain”
 of 5 bubbles 866TaylorB, Jan 19, 2017 | Read review
“Stay elsewhere. The restaurant is closed and their J-Bar is for locals only.”
 of 5 bubbles HutchinLA, Jan 17, 2017 | Read review
“When drinking cocktails in the evening, remember that Aspen already has a high altitude. So, massive hangover-alert.”
 of 5 bubbles LynnV94, Jan 17, 2017 | Read review
“I believe all rooms have a mountain view because the town is surrounded by mountains. But higher floors offer better views.”
 of 5 bubbles Abaminog, Jan 9, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question