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Hotel Jerome, An Auberge Resort

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#4 of 36 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
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Hotel Jerome, An Auberge Resort
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547 Reviews from our TripAdvisor Community

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Showing 535: English reviews
South Florida, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We came with a group of 14 to the Hotel Jerome in August. The remodel was beautiful, the service was fantastic. I loved the altitude water as well as the flavored water, coffee and fresh delicious peaches out every day. The small bottles of water they gave in unlimited quantities was great too. 1 negative was the rollaway bed was... More 

Helpful?
Thank ivieisme
Atlanta, Georgia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed June 22, 2016

First class hotels are proliferating so it is always a surprise when one actually stands out for its consistency and obvious commitment to excellence. The Jerome has been around for more than a century,. It is not a hidden gem. But for this first-time guest it proved to be a citadel of calm, grace and enduring hospitality in a city... More 

Helpful?
2 Thank rob b
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Austin, TX
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel - Great remodel, preserving the historic feel of a Miner's Hotel with completely modern technology and contemporary design. Staff - The best, even loaned us a Mercedes SUV to use for the day! Location - Not on the slopes, but easily within walking distance or a shuttle ride to Aspen Mountain. Also, a quick shuttle ride to Aspen Highlands.

Helpful?
Thank CCKAUSTIN
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We spent four nights at Hotel Jerome this August. It is centrally located and we could walk to everything in town. Service was excellent. Our room was very comfortable. The management went out of their way to accommodate our misunderstanding in booking. We could not have been more pleased with our stay.

Helpful?
Thank Sally T
Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

Yes, the hotel Jerome is a beautifully appointed hotel with a location that cannot be beat. Yes, the on-site dining is superb, and I count the breakfasts in the Prospect as some of the best I have ever had. Yes, the J-bar is fun and the spa is a true treat. But the best part of the experience at the... More 

Helpful?
Thank Karen A
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Karen A, I am so happy to hear that you and your family enjoyed your stay with us! Thank you for the wonderful review and sharing the great experiences you had in Prospect, J-Bar, and the Auberge Spa. We are thrilled to hear that Leslie, Tamara, and all of our staff's kindness have made Hotel Jerome your son's favorite... More 

Colorado
2 reviews
3 of 5 stars Reviewed 1 week ago

We booked a one bedroom suite at the Hotel Jerome and checked in today. Our confirmation indicated mountain view. I knew at the time this hotel likely had limited views due to it's location, but we were given Suite 128, which is a lovely suite with a not so lovely view of the street and sidewalk. An expensive suite where... More 

Helpful?
Thank LuvHawaiiColorado
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear LuvHawaiiColorado, Thank you for taking the the time to write a review on Tripadvisor. I was thrilled you thought 128 was a lovely suite but disappointed to learn you did not receive the mountain view. Knowing our guest's preferences in advance allows us to look ahead and accommodate as best we can. Of course, it is not always a... More 

Grand Cayman
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

So the hotel rooms may not be that amazing (don't get me wrong though, they are really good) but honestly they don't need to be as the staff are really some of the best we have ever encountered. It is hard to actually describe just how great the staff really are because they leave staff at other hotels in the... More 

Helpful?
Thank T M
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear T M, Wow, what a wonderful review you provided of our staff! Thank you for taking the time to detail how everyone that you encountered, especially Adam Cohen, made your family feel so special during your stay. We look forward to your return to Aspen and The Hotel Jerome! Warm regards, Tony DiLucia, General Manager More 

Scottsdale, Arizona
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've been back to The Jerome since the renovation and the changes are astonishing. They've kept the choice goodies (like the check-in lobby and the J-Bar) while updating many other amenities. The rooms are eclectic (I like the 'old fashioned' rooms) and worthy. The service is excellent. Under the watchful eye of GM, Tony DiLucia, the hotel runs like a... More 

Helpful?
2 Thank Dan M
Nashville, Tennessee
Level Contributor
89 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you look at my other reviews, you can see I stay in hotels a LOT. I've stayed in well over 1,000 properties and counting. I have recently stopped reviewing because I'm just too busy... but this hotel is so good, so special, I had to take the time to write a review. Rarely do I find a property where... More 

Helpful?
1 Thank Zito Z
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Zito Z, Thank you so much for taking the time to provide us with feedback from your recent stay. I am thrilled you not only took the time to acknowledge the favorable experience you had at Hotel Jerome but that we were able to make your stay memorable. Thanks again for your support, we look forward to having you... More 

Toronto, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms are very comfortable with nice amenities and a very comfortable bed.They all seem to have a mountain view of some kind. The public spaces are buzzy and comfortable and the meeting rooms had natural light which is nice. The pool is tiny but pretty.

Helpful?
Thank Begic3
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Begic3, Thank you so much for taking the time to provide us with feedback from your recent stay. I am thrilled you not only took the time to acknowledge the favorable experience you had at Hotel Jerome but that we were able to make your stay memorable. Thanks again for your support, we look forward to having you return... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more   less 

Additional Information about Hotel Jerome, An Auberge Resort

Address: 330 E Main St, Aspen, CO 81611-1930
Location: United States > Colorado > Aspen
Price Range: $351 - $1,228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Jerome, An Auberge Resort 4.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Style:
#2 Business Hotel in Aspen
#2 Spa Hotel in Aspen
#4 Green Hotel in Aspen
#4 Luxury Hotel in Aspen
#4 Family Hotel in Aspen
#5 Romantic Hotel in Aspen
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