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Hotel Aspen

Traveler (153)
Room & Suite (208)
Pool & Beach (42)


Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Heated pool
Hot Tub
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
Centrally Located


Full view
98Great for walkers
Grade: 98 out of 100
52Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
100Room tips
Traveler rating
  • 239
  • 198
  • 68
  • 27
  • 20
Time of year
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Popular mentions
I will start my review by saying how important it is to read Trip Advisor reviews. I learned my lesson and will never forget! In this case, we were in a rush to book a hotel and neglected to read the reviews; instead we depended on the hotel website; which portrayed Aspen
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Stayed here for my first visit to Aspen for one night. Rooms 106/107. Great beds nice. Lean toilets Staff were super friendly and helpful There is free food and beer/wine from 4:30pm till 6:00p Breakfast provided too Perfect. Not the most glamorous place to be but very nice
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Response from HayMaxHotels, General Manager at Hotel Aspen
Responded 3 weeks ago
Hi billym997, Thanks so much for the great comments and nice review! We try hard to provide a warm, relaxing atmosphere with great value. Glad you enjoyed the included amenities and we'll look forward to serving you again in the future! Cheers, Jeff
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Service at the hotel was fantastic across the board. In particular, Charles went the extra mile to help me get to my airport in time for my flight despite a ton of traffic. Hotel is also well located in downtown Aspen, easy walking distance to a number of great bars and
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Response from HayMaxHotels, General Manager at Hotel Aspen
Responded Jan 31, 2019
We are so glad you had a great experience with us David and we appreciate you leaving us a great review! We'll pass your comments on to our staff to make sure they get recognized, and we hope that you can come and see us again soon! Jeff Bay
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Avoid this place. They charge as a nice hotel and the mattress was at least 20 years old.. absolutely impossible to sleep there.. all is cheap.. breakfast, as well. Arrived from a long flight and need to bring myself 3 stories up my bags. People are nice but management haven’t
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Response from HayMaxHotels, General Manager at Hotel Aspen
Responded Jan 23, 2019
Dear Javier H, I'm so sorry that we were not able to provide you with the experience you expected with us. Aspen is a expensive location, but our hotel is priced well below most of our competitors, and we provide comfortable accommodations with lots of included amenities at a reasonable price. We do have a bellman available upon request to assist with luggage service, and we are continually try to add services and offerings to make our guests stay more comfortable. I do apologize about our airport transportation not being available at the early morning hours, and we do try to make this clear on our website and all of our confirmation materials. I'd appreciate the opportunity to try and make your experience more positive. Please reach out to me directly at your convenience - jeff.bay@haymaxhotels.com Jeff
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My wife and I come to Aspen every year and usually stay at Hotel Aspen. Our last visit was 2016 which was great. We had a spacious room on the second floor that was very clean. When we booked a few weeks ago, we were excited for our 2 night stay. We ended up in room 121, which
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Response from HayMaxHotels, Guest Relations Manager at Hotel Aspen
Responded Nov 1, 2018
Dear Matt, Thank you for taking the time to let us know more about your stay. We are very sorry to hear about your experience. We are interested in talking to you about your stay and remain hopeful that you might take the time to contact me directly. Thanks, Ethan Reisman Guest Service Manager
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Business Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Aspen
The Jacuzzi Suite at the Hotel Aspen
Professional photo exclusively commissioned by TripAdvisorHotel Aspen
The Fireplace Suite at the Hotel Aspen
Professional photo exclusively commissioned by TripAdvisorHotel Aspen
The Aspen Room at the Hotel Aspen
Professional photo exclusively commissioned by TripAdvisorHotel Aspen
The Jacuzzi Suite at the Hotel Aspen
Awesome view from hot tub!!!
Do you pay at site or when you book it?
Thanks for the question. We do take a credit card at the time of booking, but we do not charge it until 14 days before arrival in the Summer and 30 days before arrival in the Winter, at which point the reservation is not refundable. However the reservation may be canceled without penalty anytime prior to this. All of this is clearly outlined on our website and in the confirmation that is sent to each guest by email.
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Hi princessloki, We’re so happy you will be visiting us at the Hotel Aspen. Our shuttle operates until 11pm, daily. Please give us a call after you’ve collected your luggage to request a complementary ride from the airport to our property. We look forward to having you stay with us!
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Good afternoon Nancy, Unfortunately our rooms are not handicap-accessible; please contact us directly to discuss your needs and see if we are able to accommodate you! Regards, Geoff Walker Guest Service Manager
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airport distance
Hi Antonio, Aspen Pitkin County airport is 3.4 miles away, Eagle County Airport is 73 miles away and Denver International Airport is 183mi (Summer) or 226 miles (Winter) away from the Hotel Aspen
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is there a hair salon close by?
Yes, many, its in the village!
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"I would select a second floor room. Avoid room 121 at all cost unless you like feeling like you are at a Hotel 6."
"ask for one by the pool"
"we faced the pool which was nice and bright"
"Jacuzzi room was nice."
"Don’t stay here"
$158 - $668 (Based on Average Rates for a Standard Room)
United StatesColoradoAspen
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