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Hyatt Grand Aspen

#8 of 34 Hotels in Aspen
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hyatt Grand Aspen
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222 Reviews from our TripAdvisor Community

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Showing 221: English reviews
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Ojai, California
Reviewed 1 week ago via mobile

I want to give it 4 1/2 stars only because of 2 reasons...there was construction on the jacuzzi. The continental breakfast was decent but get there before 9:30 or else the housekeeper will clear all the food away (even if you are standing there trying to decide what you want!). Other than those two things, the place is pretty awesome!...

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Helpful?
Thank DSO93023
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the review. Sorry to read that a couple of items stopped us from achieving a higher score, but I understand your disappointment. In regards to the jacuzzi, any work we do around the property never seems to come at a good time but is of course, necessary. Thankfully in the case of the jacuzzi there is a...

Miami, Florida
Reviewed April 17, 2017

I had looked at a room at the Grand Hyatt a few summers ago and thought if I could one day stay in the suite I visited, I would be very happy. It turns out those particular rooms were not available for our Spring Break stay... and I could not have been more thrilled! The rooms the team of front...

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1Thank Leavingmiami
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful review!!! Glad to read that your time with us was pleasant and that the staff performed as trained and as expected. We hope you do have the opportunity to return in the future, if so I look forward to meeting you. Thanks again. Vic G.

Santa Barbara, California
Reviewed March 27, 2017 via mobile

The Hyatt Grand Aspen has it all. Premier location at the base of Aspen Mountain, steps from world class shopping, dining and nightlife, and luxurious accommodations. The staff is welcoming and helpful and the units are equipped with full kitchens and spa bathrooms. There are 2 outdoor hot tubs, a heated pool and spacious gym. Breakfast buffet is included. All...

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Helpful?
Thank roberta81611
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful review and the kind words, appreciate you taking the time. Thanks also for pointing out that we are much more affordable than some of our neighbors. Please visit us again soon. Vic G.

New York City, New York
Reviewed March 25, 2017

Home away from Home, very close to the gondola, shops and restaurants. Great service, friendly staff and clean and comfortable rooms, with fantastic furnishings and the latest technology. Continental breakfast included, ski rental room and storage in the hotel. Free skating a nice bonus

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Thank hammertime2017
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the review and the kind words. Glad to read that the property was well received. Vic G.

Reviewed March 24, 2017 via mobile

Exchanged my timeshare using Diamond Resorts points. 2,500 points plus $189 for a 3 bedroom. Holy Moly!!!! 8 of us. 4 adults and 4 kids. This property is amazing. I looked at the rents and their is no way we could have afforded it. It's like $1500 per night. I can't say enough about how amazing it is. All reviews...

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Helpful?
Thank Bradford L
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for taking the time to complete the review. Glad the property was to your liking. Also glad to read that you will be returning. Vic G.

NYC
Reviewed March 20, 2017

I have been coming to the Grand Hyatt every summer for twelve years; what an amazing place, every year it gets better and better. My suite is spacious, light, overlooking the pool and Red Mountain, the amenities are first rate especially the bathroom and fully equipped kitchen. Staff are friendly,very helpful and attentive. The Hyatt is well located with walking...

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Helpful?
Thank Francesk174
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the great review. Pleased to read that you've been coming for twelves years and that you feel it gets better and better. Nice to know our efforts are paying off. Thanks again. Vic G.

South San Francisco, California
Reviewed March 19, 2017

Excellent, well managed property one block from the gondola. Beautiful, spacious rooms with top notch amenities, many with full kitchens. Great for couples or families. Beautiful pool and hot tubs. Skating rink in front of hotel.

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Thank sffoodie2017
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for taking the time to complete a review and for the kind words. I agree, the property is great for families as well as couple looking to get away. Thanks again. Vic G.

Ann Arbor, Michigan
Reviewed March 19, 2017

The facility is beautiful! Very clean. Wonderful, helpful staff. Within walking distance to great restaurants and shopping. One short block from the gondola. Across from the bus station providing free, convenient transportation to Snowmass, the Highlands and Buttermilk. Great work out room overlooking the outdoor pool, hot tubs and Aspen Mountain.

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Helpful?
Thank Misha1949
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the very nice review - glad you found the property to be beautiful, and the staff helpful. Our location is great, thanks for pointing that out. Hope to see you again soon. Vic G.

Reviewed March 17, 2017

For more than 10 years, we have spent a minimum of three weeks each year (Summer and Winter) at the Hyatt. We sold our Aspen residence of 25 years to relocate to the Hyatt and we have never looked back. The location is the best with an easy, short walk to the gondola at the base of Aspen Mountain and...

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1Thank Bob W
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the wonderful review. Glad to read that you're pleased with the property, its staff and its decor. Looking forward to your return. Vic G.

Baton Rouge, Louisiana
Reviewed March 17, 2017

I've stayed numerous times at the Hyatt Grand Aspen. Their staff is incredible and they are always eager to assist their guests, no matter the request. We are always welcomed by a friendly front desk, and the concierge team is extremely helpful. The busiest guys in Aspen work at the valet stand. They are always quick to help around the...

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Helpful?
Thank aronson88
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the review and for pointing out the guys in valet. I agree, they have to be the busiest in town - thankfully they enjoy what they do and do it very well. Thanks again. Vic G.

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Breakfast included
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
The Hyatt Grand Aspen is a Residential property that also rents rooms as a typical hotel would. Keep in mind that as we are not a typical hotel some services are not provided such as room service, or a spa. What is provided is a first class property with beautifully appointed, immaculate rooms in a relaxed, home-like setting. ... more   less 

Additional Information about Hyatt Grand Aspen

Address: 415 E Dean St, Aspen, CO 81611-1809
Location: United States > Colorado > Aspen
Price Range: $1,842 - $2,777 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Grand Aspen 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Hyatt Grand Aspen Hotel Aspen
Hyatt Aspen
Aspen Hyatt
Hotel Style:
#8 Family Hotel in Aspen
#9 Romantic Hotel in Aspen
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Grand Aspen staff and other travelers.
5 questions
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Questions? Get answers from Hyatt Grand Aspen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Each unit is different so ask questions... the desk is very accommodating!”
Leavingmiami, Apr 17, 2017 | Read review
“Best views are on the mountain side, corner apartment are either duplexes or larger”
hammertime2017, Mar 25, 2017 | Read review
“Many guests think that they need to stay in a room overlooking the mountain. But we prefer the town view and all its nightly splendor!!!”
Misha1949, Mar 19, 2017 | Read review
“All rooms are unique and have special features and views.”
BobW918, Mar 17, 2017 | Read review
“All of the rooms have good views! The 4th floor has jacuzzis in some of the units.”
aronson88, Mar 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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*Disclaimer
Prices are for 1 room, 2 adults
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