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The St. Regis Aspen Resort

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315 E Dean St, Aspen, CO 81611-1807
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (593)
360
Panoramas (6)
Room & Suite (315)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Aspen Resort
Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 34 hotels in Aspen
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Embrace the extraordinary at The St. Regis Aspen Resort, a five-star luxury destination nestled at the base of Aspen Mountain. From our hotel's enviable vantage point, guests can enjoy world-class skiing or stroll over to historic Aspen, where luxury boutiques and charming restaurants beckon. Remède Spa, our award-winning wellness destination, is renowned as one of the world's premier hotel spas, while our heated outdoor pool and hot tubs overlook stunning Aspen Mountain. A host hotel of the FOOD & WINE Classic in Aspen, our resort is defined by exceptional culinary experiences; Velvet Buck presents modern mountain cuisine and Mountain Social is the definitive après ski destination serving handcrafted cocktails. Retreat into sophistication in our luxury rooms, suites and residences, each featuring sumptuous 400-thread-count Frette linens, spacious marble bathrooms and custom furnishings by Ralph Lauren. Throughout your stay, our St. Regis Butler Service stands ready to assist you 24 hours a day.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Skiing
Babysitting
Valet parking
Paid private parking nearby
Wifi
Paid wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Patio
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Outdoor furniture
Butler service
Doorperson
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Additional bathroom
Desk
Fireplace
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Hotel links
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1,205Reviews11Q+A100Room tips
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Popular mentions
Chip N wrote a review Mar 2021
Atlanta, Georgia66 contributions81 helpful votes
I stayed here during Thanksgiving 2020. Beautiful property and my room (Grand Deluxe with Balcony) overlooks the Aspen Mountain. Amazing views to look at (one picture attached). It's really quite stunning and the location, although not at the base of the mountain, is still very central in Aspen. Everything is 5-15 min walk away. I don't know what the occupancy rate was during my stay but it didn't seem to be terribly busy. So I could lounge around having post-breakfast coffee in the lobby area or other parts of the property in peace and quiet. The fireplaces were roaring and it made the entire place really nice and cosy. However the service level is average at best. Some examples: 1. I got 3 different answers from 3 different staff members when asked whether they provide a ski concierge service. 2. The chat App that they promote was really quite tragic. The "Butler" took at least 15-20 mins to respond to the initial hello. The purpose of the chat app is to have an instant interaction. If they can't do that, it defeats the purpose. Basic questions like "Where is the gym located" should be on their fingertips but the response was "Let me find out for you" and it took them 30 mins to get back by which time I was already at the gym (went to their website instead to figure it out). 3. Kept referring me as "Mrs" during chat. Corrected them and told them I'm a male guest but the mistakes kept coming. 4. Called Room Service but nobody ever picked up the phone. All in all - it was an OK trip. I enjoyed Aspen as a whole but unlikely will stay here again. I'd like to think St. Regis is at par with other luxury brands where they work towards personalising their service...knowing who their guests are and making them feel like they're "home away from home". I didn't get that at this property which is a shame.
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Date of stay: November 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded 2 weeks ago
Dear LondonSW1Traveller, Thank you for your review and for sharing that you enjoyed your overall stay. Your comments, however, let us know where we can focus attention to advance our guest experience. We are grateful for your feedback and will take suitable action to improve going forward. It was our pleasure serving you, and we hope you will stay with us again when your travels bring you back to Aspen. A.L. Director of Operations
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chris d wrote a review Mar 2021
3 contributions1 helpful vote
Wow, nothing bad to say about my time at the St. Regis. Honestly, the only bad thing was having to leave! The building and interior of the hotel are absolutely lovely and make for such a classic feel throughout all areas of the property. The Little Nell is often regarded as the best place in Aspen, and it is great, but the decor is often trying to be something...as is following certain trends that inevitably come and go (and are usually lame in the first place). Whereas the St Regis is timeless throughout. And the whole reason I am writing this review is to compliment the lovely staff that really made our trip over the top. Anisha at the front desk was always helpful and courteous and made sure we were happy. The hosts, servers, and bartenders in the lobby were amazing! Kelly always greeted us with a big smile and took care of us right away. Carly and Emma were just lovely and again, the only downside was having to to leave! Oh, and Moises! What a guy! I was so happy to have met them all and they really made my stay extra special. Hopefully I can get back again soon!
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Date of stay: February 2021
Value
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded 5 weeks ago
Dear papimane, Thank you for taking the time to share that your stay at The St. Regis Aspen Resort was perfect in every way. We are thrilled you could enjoy our contemporary version of a Gilded Age mountainside manor that provides a relaxing retreat for arbiters of excellent food and wine, connoisseurs of culture, and adventure seekers. Our associates are passionate about inspiring and connecting with our guests, and we appreciate you recognizing Anisha, Kelly, Carly, Emma, and Moises. Please be assured we will pass on your gracious remarks to our team. Thank you again, and we look forward to welcoming you back very soon. A.L. Director of Operations
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Matt M wrote a review Mar 2021
Seattle, Washington99 contributions54 helpful votes
Highs: Location: It's in the downtown core and close to everything House Car Service: Pretty much everything is walkable, however if its cold or the altitude is hitting you, take a no charge ride in a new Escalade. People: Everyone was nice and looking to help you however they can. Special shout out to Chelsea at the concierge desk for being on top of all my reservations. Edward in shipping for getting my package out and Anisha at the front desk for working with available rooms to find an upgrade! Housekeeping: They did a tremendous job and my room was always kept up neat and clean! Status Recognition: I was lucky enough to receive a very nice upgrade and the room was amazing! Lows: Platinum Breakfast: I've stayed here before and normally they allow you to access the breakfast buffet, however no buffet due to COVID. They provide a $56 (does not include tax/tip like SR Deer Valley) credit, however with the menu selection and prices that barely covers 1 person. I got coffee, water and avocado toast, with tax and tip that came out to $52...for one person. See the problem?
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Date of stay: February 2021
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Room Tip: Quick access to ski valet on 2nd floor via ski bridge then down.
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded Mar 5, 2021
Dear matsuuramatt, Thank you for being a valued Marriott Bonvoy Platinum Elite member and for choosing to stay at The St. Regis Aspen Resort. We are glad you had an exceptional experience and that you loved our location as well as our rooms. We are especially happy to read you were impressed with the devoted service provided by our associates, particularly, Chelsea, Edward, and Anisha. However, we regret not meeting all of your expectations. We appreciate your business and hope to welcome you back soon. A.L. Director of Operations
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NYtoMiami23 wrote a review Mar 2021
New York City, New York12 contributions25 helpful votes
One of the best hotel experiences I’ve ever had. I am a well traveled person and I have to say the St Regis in Aspen was truly an amazing experience. They offer a free shuttle from Aspen airport to the hotel, they greet you with a glass of champagne, take your luggage and check in was a very easy process. The room was absolutely beautiful, very comfortable very deluxe. The bed was like a cloud, the amenities are first class. A welcome package awaited me with a hand written note welcoming me to the resort, bottled water, snacks etc. The spa is out of this world. By far one of the best massages I’ve ever had. Love the jacuzzi and steam room and the oxygen lounge. The pool and hot tubs were very nice and luxurious. The conceriege made us dinner reservations, brought down my skis everyday. The checkout process very fast and easy. I would HIGHLY recommend this property to couples (very romantic), or friends going on a ski trip! A +++
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Date of stay: March 2021Trip type: Traveled with friends
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded Mar 1, 2021
Dear NYtoMiami23, Thank you for recommending The St. Regis Aspen Resort to future guests. We are glad you had an exceptional stay and that you were particularly impressed with our thoughtful hospitality. We are happy to read you loved our inviting rooms as well as our pool. Thank you also for mentioning that you had a relaxing experience at Remède Spa. We look forward to welcoming you back soon. A.L. Director of Operations
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OCgirl wrote a review Feb 2021
Orange County, California12 contributions2 helpful votes
This hotel sucks. Absolutely. The building is beautiful but stuff is absolutely horrible. I would of rated this hotel with 1 but thanks to managers who saved our stay I think it deserves 2. Everything what could go wrong went wrong. I got married at this hotel. My husband and I stayed at president suite. No flowers. No fruit basket. Multiple times messed up breakfasts orders. All orders to room were wrong and messed up. No one knew who we were. GM didn’t even bother to write a welcome or congratulations card to the newly weds. Horrible experience. Until my husband got very angry. After that things were changed - we got a congratulations card from marketing team. Overall JOKE. wanna know who’s the GM. EXTREMELY INCOMPETENT PERSON. ABSOLUTELY WANNA KNOW WHO’S THE HR RECRUITING MANAGER. Both should be fired. Staff is highly RUDE + UNTRAINED. Housekeeping department didn’t clean room properly on our arrival and every other day our room was poorly clean, even though I have been calling the front desk and asking for housekeeping department to send someone. THE BEST PART: on the day of my wedding I had a team of people doing a video shoot in my suite. GUESS WHAT: event manager knew. front office knew. Housekeeping knew. HOW? I KEPT CALLING EVERYONE NIGHT BEFORE. WHAT HAPPENED? Suite wasn’t clean, bed wasn’t made, and wasn’t ready for my wedding video which was around 11.40-12. Disappointment level 1000000000000. What a horrible hotel.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at The St. Regis Aspen Resort
Responded Feb 10, 2021
Dear ocgirl007, We want to extend our sincere apologies for the issues which inconvenienced you and your husband during your celebratory visit. We always want to provide impeccable service with authentic and trusted responses to our guests' needs, and we are disappointed that we fell short of this. We appreciate your feedback and are very grateful for your patience in these matters. To assist our team in reviewing what went wrong and so that mistakes like these are not repeated, we’d like to discuss your stay in more detail with you. Please contact our General Manager, Heather Steenge-Hart, at either 970 429 9601 or Heather.Steenge-Hart@marriott.com at your earliest convenience. While we know this does not change what you experienced, we are incredibly sorry for the frustrations caused to both of you. A.L. Director of Operations
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PRICE RANGE
$500 - $4,451 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis aspen resort hotel aspen, st regis aspen, st regis resort aspen
LOCATION
United StatesColoradoAspen
NUMBER OF ROOMS
179
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Frequently Asked Questions about The St. Regis Aspen Resort
Which popular attractions are close to The St. Regis Aspen Resort?
Nearby attractions include Independence Pass (0.1 miles), Wheeler Opera House (0.2 miles), and Belly Up (0.1 miles).
What are some of the property amenities at The St. Regis Aspen Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The St. Regis Aspen Resort?
Top room amenities include a flat screen TV, an additional bathroom, and a desk.
What food & drink options are available at The St. Regis Aspen Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The St. Regis Aspen Resort?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The St. Regis Aspen Resort?
Conveniently located restaurants include The White House Tavern, Pyramid Bistro, and Meat & Cheese.
Are there opportunities to exercise at The St. Regis Aspen Resort?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The St. Regis Aspen Resort have an airport shuttle?
Yes, The St. Regis Aspen Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The St. Regis Aspen Resort located near the city center?
Yes, it is 0.3 miles away from the center of Aspen.
Are any cleaning services offered at The St. Regis Aspen Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The St. Regis Aspen Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.