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Hampton Inn & Suites Arroyo Grande/Pismo Beach Area

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585 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Arroyo Grande/Pismo Beach Area
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Showing 562: English reviews
Hollyglen, CA, United States
1 review
5 of 5 stars Reviewed April 14, 2015

This is a hotel with a great location and with excellent customer service to boot. The staff was friendly, professional and very helpful. We are a HS softball team that reserved 15 rooms, and each one of the families were very satisfied with the care given to us. Id like to especially call out Ms. Perla Sanchez for her patience... More 

Review collected in partnership with Hampton

Helpful?
Thank Jay G
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review

Thank you for sharing your comments with us regarding your hotel stay. We are absolutely thrilled that we were able to accommodate your team and it was a pleasure having you here! I will certainly pass along this glowing review to Perla, our Sales Manager. Thank you again and we look forward to your return. Rachel P. More 

menlo park, United States
1 review
3 of 5 stars Reviewed April 13, 2015

Traveled to this hotel on Easter Sunday. We reserved two rooms with connection door. Unfortunately the reservation was not followed. The hotel was full and it couldn't be fixed. The manager was sorry but with three kids that didn't help. The breakfast the next morning was being managed by one hard working individual and he needed help. Everything was running... More 

Review collected in partnership with Hampton

Helpful?
Thank Louis V
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review

Thank you for taking the time to share your experience with us. We sincerely apologize that we were unable to fulfill your request due to the high demand weekend. We do our best to accommodate guests requests and while the rooms were not connecting, we were able to place the rooms next to each other. We hope you will return... More 

Yakima, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 9, 2015

Hotel has been "well used" and even though it is fairly new (only a few years old) it is showing the signs of hard use and limited maintenance. Hallways in need of a good vacuuming, cheap furniture in rooms and breakfast area, shower curtain rod slips down.

Review collected in partnership with Hampton

Helpful?
1 Thank Patricia V
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review

Thank you for your review! I'm sorry that you were struck with indifference upon staying with us. I do hope that in the future you return to stay with us, and that you are accommodated in a way that is more impressionable and pleasant for you. Happy travels! Rachel P. More 

Folsom, California
Level Contributor
4 reviews
3 of 5 stars Reviewed April 6, 2015

The hotel room was fine (on the small side), and the bathroom was nice and well stocked. Breakfast was very good with a nice variety of items including sliced fresh fruit, eggs and potato, waffles and excellent toppings for the oatmeal. The downside for this hotel was the front desk and housekeeping. We arrived about 4:00 and were told we... More 

Helpful?
Thank Thomas A
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review

Thank you for your review! I do apologize for the struggle upon check in, and with the laundry afterward. Unfortunately, we were faced with an unexpected lack of linens for that week due to a shipping error, and I apologize for the inconveniences you faced because of it. We hope you return again in the future to see us at... More 

Parrish, United States
1 review
5 of 5 stars Reviewed April 6, 2015

Compassionate and friendly staff await you at this hotel. I have stayed for weeks and plan on staying longer. Staying longer I sure wish I had a larger kitchen for cooking in the room but for a short-term guest this hotel is perfect and close to shopping and drive to restaurants and beach.

Review collected in partnership with Hampton

Helpful?
Thank Robin R
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review

Thank you for your wonderful review! You are certainly a valued customer of ours, and it's always our pleasure to accommodate you and ensure your stay is as pleasant as it is memorable. We hope to see you again soon! Rachel P. More 

Riverside, California
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 5, 2015

I really like Hampton Inns. You always know what you are getting: good service, clean, updated rooms, and a great breakfast! We are Hampton reward members and were offered a free snack or drink upon check-in. The front desk was very friendly and helpful. I didn't like how noisy our room was. It was right next to the freeway and... More 

Helpful?
Thank jadec12341
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review

Thank you so much for taking the time to share your comments regarding your recent stay with us. I am thrilled that you enjoyed our complimentary hot Hampton breakfast with our newly added items such as whip cream and chocolate trip for waffles. Our goal at Hampton is to be consistent so you always know what you can expect upon... More 

Los Angeles, California
Level Contributor
4 reviews
4 of 5 stars Reviewed April 1, 2015

It was nice and quiet. would have been nice to have an outdoor place to hang out and relax. They need to keep the coffee station full and have friendlier people fill it. Rooms with balconies would have been nice too. Would come back if I had too.

Review collected in partnership with Hampton

Helpful?
Thank Debbie S
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review

Thank you for your review! We appreciate your input. I offer my sincerest apologies for any disservice you may have felt you experienced, I do hope you decide to return to our property soon. Happy travels! Rachel P. More 

San Diego, California
1 review
1 of 5 stars Reviewed March 31, 2015

Don't expect to be treated any differently than any other person staying in this hotel. I've been a diamond member for years and was in a room on the freeway next to the Panera drive-thru. No towels at the pool and when we requested them they put our two for six of us. Keys don't work and the list goes... More 

Helpful?
Thank J Z
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review

Thank you for your review. Please accept my sincere apologies for the poor level of service that you received; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff, and hope that the next time you are in the area you will come stay with us again and experience an... More 

Fresno, United States
1 review
5 of 5 stars Reviewed March 29, 2015

Clean and friendly staff. Freeway traffic was noisy other than that all great. Look forward to my next stay and take advantage of the pool and area. Until then keep up the good work. Happy happy happy happy goodbye.

Review collected in partnership with Hampton

Helpful?
Thank Cris M
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review

Thank you so much for your review! We greatly appreciate your input. I'll relay the kind words about our staff to the employees! We hope you visit again soon, and next time give us a call the day of your reservation and request a room away from the freeway! We will do our best to accommodate you. Happy travels! Rachel... More 

A TripAdvisor Member
4 of 5 stars Reviewed March 29, 2015 via mobile

It was the most expensive hotel of my road trip and more or less the best room I've had. The only disappointment is the ridiculous number of seats for the breakfast: the hotel is huge, the venue for the breakfast is huge too and you've got only few stupid tables for the breakfast and have to fight for a seat... More 

Helpful?
Thank A TripAdvisor Member
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area, responded to this review

Thank you for your wonderful review! We really appreciate your input. We are currently trying to get some more furniture for our breakfast room--but in the mean time, for the busy days such as the one you encountered, we do offer the meeting room on the lobby level as extra seating. My sincerest apologies for your difficulties while staying! Ideally,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn & Suites Arroyo Grande/Pismo Beach Area

Address: 1400 W Branch St, Arroyo Grande, CA 93420-1826
Location: United States > California > San Luis Obispo County > Arroyo Grande
Price Range: $119 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Arroyo Grande/Pismo Beach Area 2.5*
Number of rooms: 103
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Also Known As:
Hampton Inn & Suites Arroyo Grande Hotel Arroyo Grande
Hampton Inn And Suites Arroyo Grande
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