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Hampton Inn & Suites Arroyo Grande/Pismo Beach Area

Traveler (96)
Room & Suite (51)
Videos (1)

About

#2 of 6 hotels in Arroyo Grande
Location
Cleanliness
Service
Value
Stay at the Arroyo Grande Hampton Inn & Suites hotel near Pismo Beach and immerse yourself in an ecological and historical wonderland, encountering what early travelers once saw on the historic Pacific Coast Railway. Our hotel is ideally situated near Cal Poly Tech University, championship golfing, Edna Valley Wine Region, and many local attractions, offering easy access to Highway 1 and Highway 101. Enjoy a day of seaside fun at the famous Pismo Beach or visit the Historic Arroyo Grande Village and meander through alleyways to find an array of antiques, specialty shops and fine dining. A short day trip north brings you to Hearst Castle in San Simeon for an authentic taste of history.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Baggage storage
Free internet
Wifi
Internet
Hot tub
Outdoor pool
Heated pool
Breakfast buffet
Vending machine
Fax / photocopying
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Safe
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
37Car recommended
Grade: 37 out of 100
50Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
894Reviews
5Q+A
100Room tips
Traveler rating
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  • 55
  • 37
Time of year
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Popular mentions
Clean, helpful staff and GREAT area. Rooms were large. Cleaned early each morning, breakfast had alot og verity for everyone in the family. Coffee available all day!! Couldn't have stayed at a nicer place!!
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Review collected in partnership with Hampton
Hotel's Favorite
We really like the Hampton inn and have stayed here on prior trips. This trip I booked 3 rooms and everything went perfect. The hotel staff are very friendly and helpful. Our next business trip to the central coast we will definitely be staying here again if possible. The hotel is a short walk (10 minutes) to Walmart and a very short 3 minute walk to our favorite new restaurant The Quarterdeck.
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Response from VanessaE2012, Front Office Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area
Responded Jun 3, 2019
Dear Guest, Thank you for the 5 Star review! I am glad to hear you enjoyed your previous stay with us. At the Hampton Inn Arroyo Grande, you can expect friendly service, clean rooms, and comfortable surroundings every time you stay☺ The Quarterdeck we highly recommend to our guest. We look forward to welcoming you back soon! Sincerely, Vanessa E.
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Hotel was next to Highway 101 and you could hear the traffic. The room was costly compared to other hotels in the area. Stayed here because of the location and my experience in the past with other Hampton Inn & Suites.
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Review collected in partnership with Hampton
Response from VanessaE2012, Front Office Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your valuable review. I am sorry to hear about the highway noise you experienced during your stay with us. When booking any future reservations, please contact us to request a room away from the highway, and we will accommodate you as best as possible. We look forward to welcome you back soon! Sincerely, Vanessa E.
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Check in was at 3pm. The room was not ready. We were told they would call us once the room was ready. Two hours later, no phone call. Went back to hotel to check in, the room was still not ready. Front desk staff didn't readily apologize. Took maybe 20 or more minutes for her to say the word. Offered to cancel our reservation so we can find another hotel which just made our eyes bulge out more. Almost missed our birthday dinner reservation at 7pm, room was still not ready. After dinner, we went to our room to find that the bed was not done properly. The 2 beds looked like they were just slept on! We also requested for extra towels because they didn't put enough. They said they'll bring later But later became next day and no one came in the morning. Same front desk staff knocked on our door saying impatiently that she was carrying heavy stuff. We open the door and she realized she knocked on the wrong door. Again, no apology.
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Review collected in partnership with Hampton
Response from VanessaE2012, Front Office Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your valuable review. The experience you described are not the characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback will be shared with our team to improve our overall guest satisfaction in the future. We look forward to the opportunity to welcome you back and exceed your expectations. Sincerely, Vanessa E.
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Room was not ready at check-in. Nobody called us after 2 hours of waiting. Room was not ready when we came back. Almost missed a dinner reservation at 7pm. Finally checked in but room was like somebody just slept on the bed. While talking to front desk, staff "offered" to cancel our reservation if we couldn't wait. Cancelling our room was not helping us or good service. It was the week of 4th of July. How likely was it for us to find a room and at a reasonable price before 7pm???
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Review collected in partnership with Hampton
Response from VanessaE2012, Front Office Manager at Hampton Inn & Suites Arroyo Grande/Pismo Beach Area
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your valuable review. The experience you described are not the characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback will be shared with our team to improve our overall guest satisfaction in the future. We look forward to the opportunity to welcome you back and exceed your expectations. Sincerely, Vanessa E.
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PRICE RANGE
$117 - $322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites arroyo grande hotel arroyo grande, hampton inn and suites arroyo grande
LOCATION
United StatesCaliforniaArroyo Grande
NUMBER OF ROOMS
103
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