We pulled in on a rainy night, the hotel is right off the freeway, well lit & visible. The lobby is completely remodeled, very sleek modern/minimal designs (the pictures on the website aren't even updated yet!) & staff were also very welcoming. Check-in took only a few minutes,…
I recommend this motel for an overnight stay in Arcata. Very clean, good parking, fair rates. Only downside is that there are no good restaurants in the immediate area,so considerable driving was necessary for meals.
They don’t care about proper customer service. I was told that my stay was extended by the front desk person. Next day we are told differently by cleaning crew. Then we went to check at the front desk and surprise surprise the lady did not actually extend our stay she just…
This place does not allow the use of BW Rewards Cards. They do not have a way to read the cards or manually input the card number for payment. The heating unit came on all night no matter how low the temperature was set.
We stayed here a couple of years ago to view the college and so we chose it again because of our positive experience. It was clean, comfortable very affordable, the staff is professional and helpful and the breakfast was fresh and good and plentiful. We would go again cute…
"Don't count on reserving a good room because there is no guarantee that you will get that room!"
"Do not get a room by the freeway."
"Two story with no elevator so you would want to ask for first floor if that was an issue."
"Find another place to stay."