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Extended Stay America - Los Angeles - Arcadia

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Extended Stay America - Los Angeles - Arcadia
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82 Reviews from our TripAdvisor Community

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Showing 82: English reviews
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Whole experience is sub par. Appearance is unappealing. Sheets are paper thin. Freeway noise is loud. It's 1:30 in the morning and I just want to leave! We are traveling with our pet and waited to reserve a room until we knew how far we'd drive. At least they accept pets.

Helpful?
Thank A TripAdvisor Member
San Francisco, California
1 review
Reviewed 2 weeks ago

dingy, sad stained rooms, had to check 3 outlets before I found one that works, you have to ask for everything - cups, coffee maker,... And the "breakfast" is something they just hand you like a granola bar. Maybe my expectations are off but this is dismal. The bright spot is nice staff.

Helpful?
Thank banjoface

Travelers are raving about these Arcadia hotels

Glendora, California
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 1, 2016

Nice rooms, full kitchen, bed a bit old but ok. Noisy from highway is you open the window. Have on site laundry, cost about $2 only/load. No breakfast but "grab and go" bar. Front desk staff is very helpful. Good free Wi-Fi.

Helpful?
Thank Steve H
Manager_11525, Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

We appreciate you taking the time to write a review about your stay. It is great to see you enjoyed your room and amenities, especially the fully equipped kitchen and the laundry facilities. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 23, 2016

The room is good size with functional kitchen. The staffs are friendly and professional. I agree with the prev. review, I would recommend the hotel to dedicate pet-free rooms. We loves pets but it would be nice to accommodate people that has special condition reaction.

Helpful?
Thank stivpg
Manager_11525, Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that our staff along with our rooms were to your liking. We apologize if you received a room that was pet friendly. We do have rooms set aside for our guests traveling with their furry families, but there are times that keeping these... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 25, 2016

We were in an accessible room and it was huge and quiet, despite being close to the lobby. The kitchenette was handy and everything worked. The staff were all very courteous and friendly and were very attentive to all our needs. My only issue is while the entire hotel was non-smoking, they do not have a guaranteed pet-free room. The... More 

Helpful?
Thank 929melaniea
Manager_11525, Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you so much for sharing your experience with us. It is satisfying to read that the fully equipped kitchen and the size of your room was beneficial for you during your stay. However, I am concerned about the pet dander you mentioned. Our housekeeping staff have been addressed about the situation so no other guests will be affected by... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 25, 2016 via mobile

The staff was very nice, but...there were hairs all over all four of our pillows when we checked in, the toilet ran loudly if you didn't get back up to jiggle the handle, the outlet in the bathroom didn't work, the outlet by the bed didn't work, there was a sticky stain on the floor by the closet. I liked... More 

Helpful?
Thank Jennifer C
Arcadia, California
1 review
Reviewed June 8, 2016

While working out-of-state for the majority of the year, it is very important for me to stay in a hotel that makes you feel like home. Lissette and her staff are extremely friendly and very accommodating. The rooms are clean, the area is quiet and safe, and the rates are excellent! It has all the amenities to give you the... More 

Helpful?
Thank sbourmas
Manager_11525, Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for... More 

Level Contributor
22 reviews
Reviewed April 18, 2016 via mobile

Excellent service from beginning to end. Rooms were clean. Great location. It is super close to the Highway. We were about 40 min from LA and Venice Beach . Halj hr from Dianey and 2 hours from San Diego. Would definitely stay there again!

Helpful?
Thank Rachele H
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you for your great review of our property. I'm so pleased to hear that the location of our property was so convenient for your travel needs! I am also happy to hear that our staff provided you with exceptional customer service and a comfortable stay. Thank you again for sharing your experience with us. We look forward to welcoming... More 

alexandria va
Level Contributor
163 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed April 10, 2016

Nice rooms, full kitchen but need to rent dishes, bed comfortable, noisy on 3rd floor from highway and from machinery on roof (?) but room to room and floor to floor is quiet. no breakfast but "grab and go" is ok. front desk staff is very helpful. good free Wi-Fi.

Helpful?
Thank ritch62
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your feedback with our corporate office. Still, I am glad to read that you had a positive stay overall. I appreciate your kind comments regarding our friendly customer service, comfortable rooms,... More 

Spokane, wa
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 21, 2016 via mobile

We usually stay at the Hampton Inn in Arcadia, CA, but their prices just kept going up over the years and I decided to check elsewhere. The Extended Stay offered a very good rate. We loved our one night stay. The rooms were very comfortable and all the staff took very good care of us. Be sure if you book... More 

Helpful?
Thank kikiSpokane
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience at a great value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Los Angeles - Arcadia

Address: 401 East Santa Clara Street, Arcadia, CA 91006
Location: United States > California > Arcadia
Price Range: $101 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Los Angeles - Arcadia 2*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay America Los Angeles / Arcadia Hotel Arcadia
Extended Stay America Arcadia
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Los Angeles - Arcadia staff and other travelers.
1 question
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Questions? Get answers from Extended Stay America - Los Angeles - Arcadia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The breakfast counter is open for all guests, and only serve coffee, tea, oatmeal and muffins.”
 of 5 bubbles stivpg, Sep 23, 2016 | Read review
“2nd floor was quiet. Two and three are probably your best bet since housekeeping is all on the ground floor.”
 of 5 bubbles PersonintheVicinity, Nov 30, 2015 | Read review
“Select a corner room if available. For me, these rooms are the most quiet but then again perception is everything.”
 of 5 bubbles padiehl86, Nov 30, 2015 | Read review
“Get rooms away from freeway. Even numbered rooms”
 of 5 bubbles KrissyG65, Jul 20, 2015 | Read review
“Our cat enjoyed watching traffic on the freeway from thenorth side of the third floor.”
 of 5 bubbles 79jmm, Apr 10, 2015 | Read review
5 of 5
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