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Extended Stay America - Los Angeles - Arcadia

Traveler (29)
Room & Suite (25)
Dining (2)

About

#6 of 8 hotels in Arcadia
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Breakfast included
Free parking
Free High Speed Internet (WiFi)
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
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Location

Full view
74Somewhat walkable
Grade: 74 out of 100
81Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
164Reviews
2Q+A
32Room tips
Traveler rating
  • 70
  • 21
  • 20
  • 21
  • 32
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Popular mentions
Hotel's Favorite
From the moment i checked in i felt like i should have stayed here for my trip in this area. The young man who checked me in was so nice after id had a bad day Originally booking a property that was substandard. I cancelled it and came here. Ive enjoyed my 2 day stay and would
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Response from 00esa, Manager at Extended Stay America - Los Angeles - Arcadia
Responded 2 weeks ago
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is excellent to know you were pleased with the exceptional service from our staff, Jose and Patty. They work hard to provide high levels of service, so we will share your compliments with them to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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When I checked in, every room lock was out of commission for one and a half days. The desk clerk had to accompany each guest to his/her room with her master key every time the guest re-entered the hotel. There were no quieter rooms available for the week. As a consequence, I
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Response from 00esa, Manager at Extended Stay America - Los Angeles - Arcadia
Responded 3 weeks ago
AthertonPatti, thank you for staying at our hotel. We are so sorry for the noise and maintenance issues you had in your room which impacted your sleep and the inconvenience it caused. We will discuss these issues at our future team meetings and will focus on ways to improve in these areas so our guests have an exceptionally pleasant experience when staying at our hotel. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
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It was extremely noisy all night. There isn't much, if any, insulation between the room and outside. I was given a handicapped room, which I didn't need, but there was alot of additional space. The rooms were clean enough.
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Response from 00esa, Manager at Extended Stay America - Los Angeles - Arcadia
Responded May 10, 2019
Thank you for reviewing our hotel. We regret the noise issues you encountered from the highway and that it impacted your experience. We want our guests to enjoy a good night's sleep, so we would have welcomed the opportunity to address this issues while you were still here and offered you with another suite on the quieter side of the property. We hope you will give us another chance to provide you with a peaceful stay. Sincerely, Hotel Management
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I’ve been staying here for hospital visit for over 2 years and I’ve never had a bad experience. We love the Hotel. We have everything we need and it’s in a a very good location. Teresa and her team are always welcoming, helpful and friendly and the rooms are clean and well kept.
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Response from 00esa, Manager at Extended Stay America - Los Angeles - Arcadia
Responded May 3, 2019
Thank you for making Extended Stay America your home away from home. We are glad that you liked our attentive service and that our location was convenient for you when you were visiting the hospital. We will be sure to share your compliments with Teresa and other staff members for taking good care of you. Thank you again, and we look forward to welcoming you and your family back. Sincerely, Hotel Management
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We stayed in this hotel for 4 nights, and it was a good choice. The room was not perfectly clean (we found a t-shirt under the bed and the furniture was a little bit dusty) and we didn't sleep very well because of the noisy highway right out of the window, but we really
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Response from 00esa, Manager at Extended Stay America - Los Angeles - Arcadia
Responded May 3, 2019
Dear Guest, Thank you for choosing Extended Stay America. It’s a pleasure to know you liked our courteous associates and that you were able to start your day off right with our complimentary grab-and-go breakfast. Also, we have asked our housekeeping team to be more diligent going forward. We hope to have you back as a guest, so we can reserve a suite for you which does not face the highway. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
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PRICE RANGE
$108 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america los angeles / arcadia hotel arcadiaextended stay america arcadia
LOCATION
United StatesCaliforniaArcadia
NUMBER OF ROOMS
122
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