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Hilton Garden Inn Arcadia/Pasadena Area

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Hilton Garden Inn Arcadia\/Pasadena Area
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436 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

My wife and I have stayed at alot of hotels including other Hiltons and this Hilton is wonderful. From the second we walked in being greeted by Nikki who is awesome. Nikki gave us great info about the area and had a great attitude very refreshing. The hotel was spotless and rooms spacious, breakfast made to order in the morning... More 

Helpful?
Thank Gaetano C
Glendale Ca, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great place to stay, I have tried almost all the surrounding are hotels that are comparable. This is top 3, its clean and stylish, and the rooms are very nice for the price. Controlled access and very helpful staff..

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John P
Kenneth A, General Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you so much John P for taking the time to review our hotel and placing us on your top 3 list. Here at the Hilton Garden Inn of Arcadia, we take pride in providing our guests with amazing customer service and clean/stylish rooms. We do hope you'll come back and visit us again soon! Kenneth A Hilton Garden Inn... More 

las vegas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Fantastic Accommodations, courteous and friendly staff. This was our eighth stay in two years, Each visit to the Los Angeles results in a stay at Hilton Gardens Inn. The staff is great and the area is quite. Highly recommend!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank eddie3lasvegas
Kenneth A, General Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you for continuing to select our property during your visits to Los Angeles! We pride ourselves on our customer service as well as comfortable accommodations and are pleased that your experience was awesome. I appreciate your comments and hope to welcome you back soon. Kenneth A Hilton Garden Inn Arcadia Pasadena Area More 

Fontana, United States
1 review
5 of 5 stars Reviewed 1 week ago

Every time we stay here, we are welcomed with a clean and pleasant aroma. The staff are always smiling, greet you when you enter and are so helpful and pleasant. The rooms are nice, beds are comfortable and they are spacious. The refrigerator is nice to have in the room for us.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Crystle Z
Kenneth A, General Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Greetings Crystle Z, I'm so pleased to read that your stay with us here at the Hilton Garden Inn of Arcadia is always wonderful and for mentioning how awesome our team is. We look forward to having you visit us again soon! Kenneth A Hilton Garden inn Arcadia Pasadena Area More 

Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I shared a room here this past Saturday night with my best friend. We had a large room with 2 queen beds, a desk and a comfortable upholstered chair/ottoman. Super comfortable beds and pillows. Sheets felt wonderful. I recommend the 4th floor since it is pretty quiet. I had not stayed at this hotel chain before and I was nicely... More 

Helpful?
Thank Liz H
Kenneth A, General Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

I am so pleased that you enjoyed your stay with us. I hope to have the opportunity to welcome you back, whether for business or stay-cation. Thank you. Kenneth A Hilton Garden Inn Arcadia Pasadena Area More 

Mountain Home, Arkansas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I am a business traveler, staying in hotel rooms about 40 weeks out of the year. So I am a tough critic. This hotel met my expectations on average. They rated high in cleanliness, and the hotel was quiet during the week of my stay. I am traveling without a car, and the hotel is within a block of the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer E
Kenneth A, Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you Jennifer E for taking the time to review our hotel and noting us high on our cleanliness. Yes we do have a fee for our Restaurant which does however have an awesome Made to Order Fresh Omellets, waffles, French Toast, pancakes, and other wide variety of options. We do hope you'll come back and visit us again soon!... More 

Alexandria, Virginia
1 review
1 of 5 stars Reviewed 3 weeks ago

Poor service, poor wifi, dirty tub, loud heating and cooling unit. Staff was extremely rude. I would not stay here again. Requests to have things fixed didn't result in anything changing. I will the turn down service was excellent... Buts that's all that was good

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 421joshuag
Kenneth A, Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

We are truly are disappointed to hear about your experience with us. We are continually striving to meet and exceed our guests' expectations, and we will use your feedback to look into areas that we are falling short. Please know that it is our top priority to provide a home away from home for our guests, and we hope you... More 

Sunnyvale, CA, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

1) Air Conditioning Unit was very loud and made it difficult to sleep during warm nights. It had clearly not been maintained properly. 2) Website advertised breakfast buffet. Upon arrival we discovered it was not included but cost $14.99 per person. 3) Upon departure after splitting the bill with my father, both of our cards were charged multiple times

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roderic C
Kenneth A, Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you Roderic C for taking the time to review our hotel. I sincerely apologize that your experience was less than memorable. We are constantly trying to improve our service and accommodations. I do hope you'll give us a second opportunity to show you just how great our hotel really is. Kenneth A More 

San Diego, California
Level Contributor
14 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I usually stay at the Pasadena Hilton or Pasadena Westin. This hotel was almost as nice, the staff extremely accommodating. Parking is free! and getting into the hotel with luggage is much easier. And the price was a lot less. Unless I need to stay in the main part of Pasadena, I will consider this hotel over the others when... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank GOcookie
Kenneth A, General Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you so much GOcookie for an awesome review of our hotel. It's always a treat to read amazing comments about our hotel and our team. Here at the Hilton Garden Inn of Arcadia, we take pride in being able to provide our guests with a truly genuine level of service. We do hope you'll come back and visit us... More 

Roseville, California
1 review
3 of 5 stars Reviewed 4 weeks ago

Not worth the money, especially when breakfast isn't included. Some service members were great and others were creepy. They don't have enough rooms with two queen beds. "Garden" is sort of a misnomer-just some palms around doesn't make it deserve the name. Or the cost.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Siri D
Kenneth A, Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you Siri D for taking the time to review our hotel. I sincerely apologize that your experience was less than memorable. We are constantly trying to improve our service and accommodations. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Arcadia/Pasadena Area

Address: 199 N 2nd Ave, Arcadia, CA 91006-7079
Location: United States > California > Arcadia
Price Range: $151 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Arcadia/Pasadena Area 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hilton Garden Inn Arcadia / Pasadena Area Hotel Arcadia
Hilton Arcadia
Arcadia Hilton Garden Inn
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