We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hilton Garden Inn Arcadia/Pasadena Area

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton Garden Inn Arcadia\/Pasadena Area
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

423 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 410: English reviews
Glendale, Arizona
1 review
5 of 5 stars Reviewed 2 days ago NEW

Extremely accommodating and helpful Kelly, Kenneth and Griselda are all amazing at what they do. Extremely helpful and pleasant with their guests I would recommend this hotel to anyone business or pleasure

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cards2124
Visalia, California
2 reviews
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn of Arcadia met my every Hilton property expectation. Staff, including housekeeping, we're all professional, helpful and ready to step up to satisfy my every need. They didn't even "snicker" when I locked myself out of my room......twice!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank bacorrao
Kenneth A, General Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you bacorrao for taking the time to write an awesome review of our hotel, the Hilton Garden Inn Arcadia Pasadena Area. We take pride in knowing we can provide exceptional guest services that truly is genuine and authentic. We do hope you'll come back and visit us again soon! Kenneth A More 

Petaluma, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I consider myself an experienced business traveler, now retired. Nicolette Abril went above and beyond to meet my requests during 3 separate visits to the hotel, while my Aunt was hospitalized near by. I have never had a front Guest Services Supervisor show the empathy and concern for a guest with so much professionism during my 20 years of business... More 

Helpful?
Thank Bvaughanallcare
Kenneth A, General Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you Bvaughanallcare for take the time to recognize Nicolette here at the Hilton Garden Inn of Arcadia Pasadena Area. We're lucky to have such amazing employees here who are truly genuine and authentic and I'm happy to hear that your experience was more than pleasant. We do hope you'll come back and visit us again soon! Kenneth A More 

1 review
5 of 5 stars Reviewed 2 weeks ago

These 2 front desk staff turned our reservation "disaster" into an amazing 2 night getaway. When we arrived & found ourselves without a room it was late & I had cranky kids with me. Pillar got creative and set us up!! Griselda upgraded us the next day. We ended up in 2 great rooms and were treated like royalty the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Danica T
Kenneth A, General Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you Danica T for taking the time to recognize our amazing team here at the Hilton Garden Inn of Arcadia. I have to agree Pillar and Griselda truly are amazing and we're lucky to have such great team members. We understand that traveling can sometimes be challenging which is why it's always our priority to ensure that all of... More 

Tampa, Florida
1 review
3 of 5 stars Reviewed 2 weeks ago

This property do not measure up to previous Hilton properties I have visited. It needs some updates and staff with knowledge of the Hilton and also more staff for cleaning of the rooms and notifying information of the Hilton amenities and services

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Felecia J
Kenneth A, Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you Felecia J for taking the time to review our hotel. I sincerely apologize that your experience was less than memorable. We are constantly trying to improve our service and accommodations. I do hope you'll give us a second opportunity to show you just how great our hotel really is. More 

Dos Palos, California
1 review
1 of 5 stars Reviewed 3 weeks ago

Long story short. Was promised roll away beds to accommodate our family of four. Front desk forgot to rely message. Had to sleep on the floor. I let them know at the time of check on that I have a special needs daughter and if they couldn't get us the roll away bed I would book a room at the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank F6935GFmichaelv
Kenneth A, Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

We are truly are disappointed to hear about your experience with us. We are continually striving to meet and exceed our guests' expectations, and we will use your feedback to look into areas that we are falling short. Please know that it is our top priority to provide a home away from home for our guests, and we hope you... More 

Cupertino, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked rooms months in advance for 15 families and all had accommodation issues - inadequate sleeping arrangements despite requests. Being Hilton Honors member not relevant - nothing special And Pre registrations complete joke.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michelle S
Kenneth A, Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you Michelle S for taking the time to review our hotel. I sincerely apologize that your experience was less than memorable. We are constantly trying to improve our service and accommodations. I do hope you'll give us a second opportunity to show you just how great our hotel really is. Kenneth A More 

Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was here for a conference in a group of 40+. The staff was fantastic – the accommodations were comfortable and nice. I was in a room with an adjustable king bed which was a fun bonus! The food (breakfast) was very good and there are a lot of restaurants within walking distance. We took advantage of the pool and... More 

Helpful?
Thank Laurabdav
Kenneth A, General Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you Laurabdav for taking the time to review our hotel. I'm excited to hear that you had a fantastic experience here at the Hilton Garden Inn of Arcadia. We truly do have an amazing team along with a beautiful hotel centrally located to a plethora of restaurant options. We do hope you'll come back and visit us again soon!... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

This hotel is below standard for the Hilton chain. Avoid it like the plague. The front desk staff, read person, was completely overwhelmed. There were mobs of teenagers running up and down the hotel hallways. The place was old and dingy, like an old Holiday Inn had been converted to a Hilton without even a good cleaning. The worst!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gabvqz
Kenneth A, Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

We are truly sorry to hear about your negative experiences during your stay with us. Please rest assure that this is not indicative of the way we service our guests. Our guests are very important to us, and it is our goal to make all of them feel like they are "home away from home". Your feedback has been shared... More 

The Villages, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Every feature, from friendliness and professionalism of staff to quality of room appointments and cleanliness of room and hotel in general says "Hilton". The area has several restaurants of various types and menus nearby.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Earl C
Kenneth A, General Manager at Hilton Garden Inn Arcadia/Pasadena Area, responded to this review

Thank you Earl C for an awesome review! I love reading such positive comments especially when a guest mentions just how much we really do represent the Hilton Brand. I do have to agree, here at the Hilton Garden Inn of Arcadia we truly do have a genuinely friendly and professional team ready to assist at all times. We do... More 

Questions? Get answers from hotel staff and past guests. Ask a question

70 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (27)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (15)
Viewed
View from Room (1)
Viewed
Bathroom (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (26)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (2)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Arcadia
0.1 mi away
Hampton Inn Los Angeles/Arcadia/Pasadena
0.1 mi away
Embassy Suites by Hilton Arcadia Pasadena Area
0.1 mi away
SpringHill Suites Pasadena Arcadia
Show Prices
Show Prices
Show Prices
0.4 mi away
DoubleTree by Hilton Hotel Monrovia - Pasadena Area
0.2 mi away
Extended Stay America - Los Angeles - Arcadia
0.2 mi away
Residence Inn Pasadena Arcadia
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Arcadia/Pasadena Area

Address: 199 N 2nd Ave, Arcadia, CA 91006-7079
Location: United States > California > Arcadia
Price Range: $150 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Arcadia/Pasadena Area 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hilton Hotels, Expedia, Travelocity, Hotwire, Odigeo and Agoda so you can book your Hilton Garden Inn Arcadia/Pasadena Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Arcadia / Pasadena Area Hotel Arcadia
Hilton Arcadia
Arcadia Hilton Garden Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay