The customer service at this location is awesome, drove to Anaheim just to visit my grandson, I was willing to pay for my daughter’s parking because she was spending the day with us and Sue was awesome, she gave us a parking pass so my daughter can park her vehicle at the hotel. The Location is the best right across the street from Disneyland, we walked to Downtown Disney and were able to walk into Disney California to do some shopping and dined there as well. I will definitely be back
I’m a BW Diamond Select Member & definitely was treated that way on check-in. Elisabeth was SO VERY welcoming upon check-in. I retired from a worldwide airlines & of course stayed around the world as a flight attendant. Elisabeth made me feel important right away. Disneyland is still closed... BUT when opened again- just across the street on Harbor Blvd. Location is everything. I had appointments in the OC & needed a place to stay nearby. I will return when Disneyland has reopened. GREAT Stay. Rooms are very clean & disinfected.
Great location in proximity to Downtown Disney(Disneyland when they open)! Just walk across the street and your at security! The modified breakfast was lacking a sack of snacks but I'm sure during non pandemic times their breakfast is amazing like all Best Westerns. It was quiet and we felt safe. The room was a good size. Overall great experience!
Very welcoming and ready to help no matter what. Always greeted with a smile and how can I help you. With no maid service, they offered to get you whatever you need anytime. Very clean and sealed rooms on arrival.
This is a great location. friendly and helpful staff ( thank you Sue and Martha). clean room. great grab n go breakfast. The only downside is disneyland isn't open but until then, great place to stay if you're visiting downtown disney / anaheim area. can't wait to come back!
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