What an incredible stay we had at this hotel. We come from Australia as a family of five to visit Disneyland. Staying three nights at the hotel however we booked a fourth night so we could shower and change before a late flight. We were so impressed with the hotel. It is walking distance to Disneyland You can also catch a taxi or drive your car with ease. The room we huge, we had two queen beds and a double fold out couch, bathroom and kitchen space. So much room for our family. The children loved the pool, hot tubs and water play park. Rooms were quiet and provided a great rest after big and busy Disney days. Highly recommend!
Great hotel. Everyone was nice and accommodating. Definitely my hotel of choice when traveling to this area. Close to Disney and the convention so it is the perfect location. Great area and felt safe while at the hotel. The room was clean and I was able to easily get extra towels when needed.
Given that we paid for one of the better rooms on the top floor, it was not to the standard one would expect for the money. To be blunt, the hotel is tired and in need of an overhaul. The carpet in the room is worn and only has a pattern around the perimeter of the room and felt less than clean beneath your feet. We booked a room for four, 2 adults and 2 children and the sleeping arrangements aside, there is very little room to store suitcases and the only wardrobe in the room can’t accommodate even one case due to the massive safe in the wardrobe. The door closing mechanism clashes with the wardrobe door when you need to access the wardrobe and you can hear everyone in the rooms around you opening their wardrobe as it is accompanied by a loud bang. This hotel is purely cashing in on the location to the theme parks but I believe they missed an opportunity during Covid to bring it out of the 70’s and update it to a more modern feel that will align with the asking price. Staff were very friendly and that is really the only shinning light I can throw on our stay here.…
The front desk and bar associates were excellent. This is the best stay off Disneyland property that we've had in at least 5 years. From the moment we arrived, they smiled and made us feel welcome and started off our stay on a positive note. We had drinks and dinner at the lobby bar one evening and the food and service was great there too. The bartender was very personable. Additionally, our rooms were clean and well prepared, and we lucked out with a great view.
Crowed. Starbucks was 1 hr wait all day. Room cleanliness- smelled funky, mold growing in shower and bathroom ceiling. Towels stained. Restroom extremely small. For a Hilton and the price I expected better
Had a trip to Disneyland planned and used this hotel as the home base. Unbelievably easy and worked for all ages. There was starbucks, a very well-equipped gym and a great bar/lounge that stayed open until 1 am with food until midnight! FANTASTIC
Enjoyed my stay here. As a Diamond member I felt appreciated although I think anyone would enjoy their stay here regardless of their member status. Pros: About a 20 minute walk from Disney land but we used Ubers. This was a pro since we were away from all the hustle and bustle. There is a shuttle literally at the hotel that you can use but we opted not to since we we’re traveling with an infant. Restaurants, bars, and Starbucks were all great right on the property, no need to leave if you don’t want to. Just an easy trip down the elevator. Elevators were relatively fast even though the hotel seems very busy during Christmas Eve. Staff at every corner was professional courteous and top notch. My check in was very pleasant with Dania and explained everything upon checkin. I used the Hilton app to chat and request towels, extra blankets and other billing related things. Excellent communication. Overall we would love to come back next time we visit Disney land. Thanks!…
The room was just a typical room. Nothing extravagant for it being The Hilton. I did request an accessible room but knew it wasn't guaranteed. We didn't get one, Just would've been easier to maneuver electric scooter I rented. The Starbucks that they boast about closes at 4pm!!!! That's absurd, a lot of people like having coffee in the evening especially after being at Disneyland all day! Parking is cheaper than Disneyland but still ridiculous to charge for parking when we've already paid to stay there. Like most corporations now, charge us for everything. The pool and hot tub were closed and didn't tell us why! That was one major reason I picked the Hilton was for the hot tub! How did Hilton try to make it better???? By deleting the $75 tax on our stay!!! Oooohhhh wow, thanks so much!!! Some of the employees at the front desk need an attitude adjustment very grumpy. But the best thing about my stay was housekeeping They were amazing love them! Give them all much deserved raises!!! …
I loved it here.We stayed here because we went to Disney so we decided to stay here.Of corse we didn’t stay here very long it was only 1 day but we liked it very much. We took pictures around the hotel and it was so beautiful. There was a Starbucks inside the Hotel and much more.
We’ve stayed here a number of times for the last five years. The upside is that the hotel seems to be well maintained because it should be showing more wear and tear given the number of families who have stayed here over the years. I’ve mentioned before the floor layouts lead to lots of lost people. But we have it down now. You need to observe and memorize console tables or wall art to know if you’re in the correct hall and when to turn. Lol. Housekeeping is efficient. They get in and do their thing as soon as you step out which I appreciate since in between games at the convention center we like to rest in the hotel room. We’ve also gotten used to the parking garage and always park on the second level even if it’s in the back away from the hotel because it means you can walk up a flight of stairs to get to you car. The line for the garage elevator is always too long. I woke up with a stiff neck/shoulder after staying thee nights. Next time I’ll bring my own pillow to see if that helps. I’ll be back in a month.…
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