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Let me start by saying that Dan(Raleigh NC) the hotel GM stopped to chat and discovered we were on our honeymoon and promptly brought us two glasses of champagne. What a fantastic start to our stay at the Grand. We were there for Christmas and...More
After undergoing renovations at this resort, the place is immaculate. I enjoyed 3 days at this resort. The staff was outstanding from front desk, bellman, restaurant worker, bar, and shop staff! My wife and I had a great time and felt spoiled. It was a...More
We chose to stay here because the Disney Resort Hotel was fully booked and the room offered bunk beds for our children.
The children both said the pool wasn’t as good as the Disneyland Resort Hotel, especially the slide.
I felt like we got far...More
We stayed at the Grand Californian over the Christmas holiday. The hotel had all of the Disney magic, the lobby and grounds were beautifully decorated and you're as close as you're going to get to the Disneyland entrance. However, at the price point the room...More
Close to the parks
Big TV w/good cable
Multiple pools & cabanas
Not enough people working the gates in the morning
Crabby room service guy
Thin walls. I heard my neighbors coughing all night
Disney will not guarantee any particular room feature such as adjoining rooms. I worked at Disney Hotels before and I know how bad their customer service is. If you want to ensure that you have a great vacation I would go... More
Disney will not guarantee any particular room feature such as adjoining rooms. I worked at Disney Hotels before and I know how bad their customer service is. If you want to ensure that you have a great vacation I would go ahead and book the two bedroom suite. Just know that even the type of two bedroom will not be guaranteed either (such as two kings, four queens, etc...) This is something Disney desperately needs to change in my opinion. It makes for unhappy guests at the "Happiest Place on Earth" -- Good luck!