My kids (14 and 12) and I stayed here for 5 days over Spring Break. Check-in was quick and efficient and the woman at the front desk was extremely friendly and helpful. We stayed in a regular room (the least expensive room category) and there was plenty of room for the three of us and our luggage. We each had our own sleeping space, with two queen beds and the couch. The bathroom was also spacious. Housekeeping did a great job of making sure the room was very clean and it was always serviced by the time we came back from the parks to take an afternoon break. The hotel and rooms are not luxurious (don't expect Four Seasons quality), but they are nice enough and you are definitely paying for the proximity to Disneyland and the Disney theme of the hotel. Since I was traveling solo with my kids on this trip, personal safety was a primary concern and I always felt very safe not only in the hotel, but walking to and from the parks, even in the dark, at night when they closed. Disney security is present and visible (very much appreciated!!) and it seemed like only hotel guests were using the walkway back to the hotel. My able-bodied kids and I didn't think the walk was long at all (5 minutes tops to the security gate into Downtown Disney - go out the back door of the hotel and down the pedestrian only path) and coming from Chicagoland, it was wonderful to be out in the warm weather and sunshine. The security line was never more than a couple of minutes wait time, which was awesome and a huge advantage to staying on this side of the resort. We also enjoyed walking through Downtown Disney each time. Every day they were making a different caramel apple at Marceline's Confectionery, which was fun and interesting to watch for a few minutes. We were in the parks for 4 days and took an afternoon swim break each day. It was so convenient to walk back to the hotel and relax and I'm so glad I didn't pick a hotel on Harbor Boulevard (I had debated it for the savings...). The pool was relatively small, but didn't seem overcrowded and we always found chairs. The water was too cold for me, but my kids enjoyed themselves. People seemed to be coming and going and not spending the whole day camped out at the pool. My one complaint would be with the elevator situation. At certain points, we waited for a very long time to get an elevator. Finally, we used the Disneyland Express to travel back to LAX. I really liked this bus service and it only stopped at the Disneyland Hotel and Grand Californian before heading to the airport. We took an Uber Luxury to Anaheim and I much preferred the bus. Overall, we had a fabulous vacation and I would definitely recommend this hotel and would love to stay here again!

I was very pleasantly surprised by the quality of the room and the service we received at Paradise Pier! We booked thru Disney Travel which I highly recommend as we received extra perks for booking through them and the price was very comparable to the Grand Legacy which we've stayed at before and is across the street from Disneyland. Staying at Paradise Pier allowed us to gain access to both parks at 7am each day rather than only having one day of "Magic Morning". This was really beneficial at Christmas as the parks were very busy. The bedding and beds were really comfortable, the housekeeping was excellent and the front counter check-in was great as the lady changed our room to allow us a view of the World of Color from our room. The only strange thing is their elevators are extremely small but they do have 4 of them so we never waited long. We will definitely stay at Paradise Pier again. We tried a few Character breakfasts and the Storyteller Cafe was overpriced for the food and atmosphere. The Plaza was expensive but the atmosphere, characters and food were excellent. The best value for a great breakfast is the Carnation Cafe on Main Street (no characters but great food for a very reasonable price). Definitely get a Max Pass as that is far superior to the Fast Pass and we only waited in 2 lines all 4 days of our visit and two of those days were at Max Capacity.

We had a group of 5 stay in a room which comes with 2 double beds and a sofa bed. It was surprisingly not too cramped and we loved all the mickeys throughout the room and despite the age of the hotel, we liked the decor more than Disneyland hotel which was a few minutes/blocks closer to downtown Disney and the parks. We stayed here for the early entry which was worth it for the time savings in Disneyland park and getting to the star wars ride as soon as star wars land opened but the room did cost about 3x any non-Disney hotel for the holiday season. That said, it was still cheaper than Disneyland hotel and the 5 person max occupancy was nice. We weren't huge fans of the character dining here as the breakfast food and service wasn't the best but our daughter loved meeting donald, daisy, minnie and others.