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All reviewskids suitebunk bedsfrench doorsacross the streetown spaceminute walkwithin walking distanceking suitetwo sinksfront desk staffconvention centerpull out couchfridge and microwavedisney tripafter a long dayright next doorfree parking
Clean room and excellent customer service, the room divider was an added touch. Two TVs is very nice. Pool and hot tub are outdoors. No plug ins by the bed, very inconvenient. Cost effective. Coffee shops nearby, to go marts in walking distance. Disneyland is...More
Thank Verna M
Response from Maria E, General Manager at Portofino Inn & Suites Anaheim HotelResponded 3 days ago
Dear Verna M,
We couldn't have said it any better! Thank you for taking the time to share your comments, they help us and future travelers. We now have extension cords at the front desk that can be borrowed during your next visit. Hope to...More
Clean, comfortable, close to everything the receptionist “Amada” was wonderful knowledgeable friendly helpful very hospitable. The only thing I would change: our pillows they’re small lumpy bumpy & uncomfortable, so bring your own. Also it would be nice to have a microwave in your room...More
1 Thank ORnurse1
Response from Maria E, Manager at Portofino Inn & Suites Anaheim HotelResponded 3 days ago
We are so glad you enjoyed your stay and our location. Thank you for recognizing Amada for her hospitality, we love to hear everything guests have to say about their stay. Traveling tip- All our Kids Suites have microwaves and our laundry room...More
Lovely hotel. Close to Disneyland. We were upgraded to a Kid's Suite. The kids loved having bunk beds complete with lights and their own space. The room was very spacious. Parking is a bit hectic, but once here there's no reason to drive, with being...More
Thank RaeAnne H
Response from Maria E, General Manager at Portofino Inn & Suites Anaheim HotelResponded 6 days ago
We love that you loved your stay! We understand parking can be a bit hectic and that is why we limit one vehicle per room. Ensuring that every guest gets a spot is our top priority. Thank you for mentioning our location, we agree...More
My family has stayed at this hotel multiple times over the passed 3 years. I wouldn't stay anywhere else. the rooms are always clean and the staff bend over backward to help especially Claudia Silva. It also has a great location only a 10-15 minute...More
Response from Maria E, General Manager at Portofino Inn & Suites Anaheim HotelResponded 1 week ago
Thank you for your review and for recognizing our staff. We love to hear about our amazing staff and contribute that success to managers like Claudia Silva. Looking forward to seeing you again and for many years to come.
Hotel is showing its age, but the staff is very friendly (esp mgt). Stayed for a getaway to Disneyland, the park is expensive, but the rates at the portofino were very competitive, and we’ve stayed here before.
Response from Maria E, General Manager at Portofino Inn & Suites Anaheim HotelResponded 2 weeks ago
Thank you for the 5 rating! Looking forward to seeing you again and providing you with the friendly service you deserve.