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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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777 Reviews from our TripAdvisor Community

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Showing 756: English reviews
Santa Clara, California
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 days ago NEW

My friends and I really enjoyed this hotel. The breakfasts were yummy, with many selections, and the restaurant staff were excellent. We spent several nights and visited Napa Valley wineries. There are obviously other hotels in Napa, but this was only about 8 miles away. Our only problem was the traffic, but that was expected considering that we went during... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lesley B
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, we greatly appreciate your business. We are happy to learn that you were satisfied with your stay! We thank you for being our guest and we would love to have you stay with us... More 

Maryland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel while in town for the Napa to Sonoma half marathon. I stayed on points, so that was the best part. I would have been more disappointed had I actually had to pay for this hotel. Here are my overall thoughts: 1. Rooms and property are relatively outdated. Property was not impressive, the only saving grace... More 

Helpful?
Thank E33
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback in regards to your recent stay at our hotel, we greatly appreciate your business. I sincerely apologize that your recent stay with us was less than satisfactory. If you’re open to it, I’d like to personally speak with you in more detail about your experience. Your satisfaction is extremely important. Will you please reach out... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We visited Napa Valley for a long weekend and chose this hotel because it was convenient to both Napa and Sonoma. Everyone we encountered at the DoubleTree was great! Housekeeping was helpful with a couple of special requests, front desk was attentice, and staff at the hotel restaurant were efficient and friendly. The hotel was clean and comfy, but interior... More 

Helpful?
Thank Leigh B
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon. We are delighted to learn that our entire staff was able to make your stay relaxing and enjoyable! All of your kind words will be recognized and shared with our entire staff. We would... More 

San Jose, California
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is a little outside Napa, but the pricing was excellent and the staff and food outstanding. There is a pleasant restaurant with amazingly good food and staff who are always smiling and ready to serve. If you are going to do the wine train or wine tasting with a driver, this is the place for you.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank TravelQueen2002
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a Tripadvisor review about your recent stay at DoubleTree by Hilton Hotel, we greatly appreciate your business. We are overwhelmed by your kind words about our hotel and staff! Your comments will be shared with our entire staff and it will surely make all of their day. We thank you for being... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel is easily accessible, facility is clean and staffed with friendly caring individuals. Restaurant was clean and provided very good food and spirits. One can easily access Napa Valley from hotel. Facility lent itself to being quiet and beautifully landscaped.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lisa B
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a Tripadvisor review about your recent stay at DoubleTree by Hilton Hotel. We are delighted to learn that our hotel is a great location for your nearby travels! Your very nice comments about our staff will be shared and will surely brighten their day! We would love to serve you again soon... More 

Indianapolis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a great hotel, within easy driving distance of the entire valley. One advantage to being in American Canyon is the cooler temperatures on hot summer days. We often came back to the hotel at the end of the day with wine, bread and cheese. They have a lovely pond with several small benches and tables to sit and... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank John W
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, we greatly appreciate your business. We are overwhelmed by all of your positive comments about our hotel! Your kind words will be shared with our entire staff. We thank you for being our guest... More 

Atlanta, Georgia
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

I checked in to this hotel for a half marathon in napa. It was easy to get to and close to a few shopping centers that made it a nice place to book. I arrived after 1am after a flight delay and the room was ready with the items I had requested earlier (towels, and extra pillows). However, when I... More 

Helpful?
Thank sjhurd
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback in regards to your recent stay at our hotel, we greatly appreciate your business. I’m glad that you were happy with the location of our hotel and the bed in your room. I am sorry to learn that you experienced an issue within your room and wasn't able to reach a resolution after you requested... More 

Lynden, United States
1 review
4 of 5 stars Reviewed 1 week ago

The best breakfast. The made to order omelettes were great, overall the breakfast made up for most if not all of the slight imperfections. Card reader at the entry to the building on the west side of the 100-200 building needs to be replaced - otherwise solid showing. Rooms were clean and stocked. Could use a few more towels and... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Doug S
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are sorry to learn that your stay was less than perfect due to little imperfections. These issues have been immediately addressed. We are happy to learn that you were pleased with your breakfast from our on-site restaurant!... More 

1 review
4 of 5 stars Reviewed 1 week ago

This is a great hotel for a visit to the NAPA valley. The safe location, value for money, food service, and great court yard make it a positive choice in this area. My non-smoking room with a King bed was very large and well attended. The restaurant/bar staff were very welcoming and genuinely helpful. Great coffee generously offered. A very... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Z1985GFmichaels
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your Trip Advisor review! We're so glad that you had an enjoyable visit. We strive to provide excellent guest service and will be delighted to share your comments with our staff. We look forward to hosting you again when your travels bring you back to the Napa Valley. More 

Gilbert, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The staff was very friendly but the rooms were a mess. Blood was on the floor and our pillow. The dinner was fair but not impressive for the price. The exterior of the hotel was not as clean as what was shown on the website.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank michealb542
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Hello Michael, Thank you for taking the time to let us know about your visit. I'm sorry that you had this experience. Our Front Desk and Housekeeping staff want to guarantee a comfortable stay for all of our guests. Please give Sandy Smart, Director of Sales, a call at her office, 707-674-2550, to discuss your stay in more detail. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Near DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree Hotel & Spa Napa Valley - American Canyon hotel in northern California is the World's First LEED-Certified Hotel, located near hundreds of wineries in the Sonoma Valley - on Highway 29 at the gateway to Napa Valley (9 minutes from Napa). Relax at our on-site spa - Spa Gaia - or enjoy organic, locally-gathered meals at the Table 29 Bistro & Bar (also on-site). Our eco-friendly hotel includes a sparkling lagoon (suites with water views available), fitness room, outdoor pool, lounge/bar area, room service, multi-lingual staff and free parking (evening security provided). Host your wedding on our outdoor event deck with views of our sparkling Lagoon. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway Street, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
Location: United States > California > Napa Valley > American Canyon
Price Range: $142 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
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